Cma's Williamsburg Ford

4.1 (114reviews)
78%
701 East Rochambeau Drive,  Williamsburg,  VA  23188
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (114)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excelente service!!!

Customer Service

Excelente service!

Returned Clean

My Experience

Likely to Recommend

Would recommend them.

Repair Quality

CMA Ford did a great job with the bodywork! Everybody there was courteous and friendly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The only problem was the delays caused by the other party's insurance company and parts. Your shop is the best!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The ladies that take care of you in the office are amazing. Work was done when they said it would be and it was perfect.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Staff did a great job getting the car done as promised.

Returned Clean

Likely to Recommend

Always recommend Ford to my family and friends.

Repair Quality

The experience was long but the work was outstanding. They did an excellent job working on my car.

Customer Service

The work was outstanding. The staff was also outstanding.

Returned Clean

My Experience

The body shop is outstanding and I would recommend them to anyone. Also, the service advisors were excellent and very responsive and helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Anthony was a great service rep who helped with my vehicle repairs and follow up appointments. He did a great job responding to my questions and was very transparent. I will gladly return based on the great customer service I have received.

Returned Clean

Likely to Recommend

Yes I will highly recommend CMA

Repair Quality

They did a great job Jesse was wonderful keeping me informed on the process of my vehicle

Customer Service

Everything went very well I'm always very satisfied when I come to CMA ford

Returned Clean

Likely to Recommend

Repair Quality

I brought a car with a few broken plastic things in a front griddle, and I get back a car with broken AC system. Something which looks like a minor repair becomes a multi month hassle (the car is still not fixed)

Customer Service

No updates come from the representative, I had to call and quite literally press to get any information on status of repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The customer relations were great, but it is hard to give a perfect score when your car is in the shop for five weeks.

Customer Service

Anthony (service) is the greatest, and Jessie and Faith were very good considering the degree of difficulty.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean