Coachmaster Collision

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was a sweet experience, just like every other time. Mark Nicholson Former, US Army - EFMB, Combat Medical Specialist (NBC) Nuclear, Biological and Chemical weapons - Medical Intervention Specialist

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is the second time we've used Coachmasters been happy both times.

Customer Service - 5.0/5.0 -

See previous statement.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I sensed the deep integrity of management of Coachmaster as I worked with them to have my truck repaired.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Of course. I came from a personal recommendation from my family

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

On a scale of 1 to 10, they deserve a 12. So happy with the service.

Returned Clean

Likely to Recommend - 2.5/5.0 -

Great customer service and body work repair but paint bubbling on 2 different repairs we had done, makes me really think about referring anyone

Repair Quality - 1.0/5.0 -

Paint had air bubble. Last time I took my car here same thing happened. Staff are very friendly and willing to fix it. But I now have to pay for a rental car and take time off work to get it fixed.

Customer Service - 5.0/5.0 -

Customer service they are always very nice and no problem Fixing their mistakes

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Did a beautiful job However when I got my truck It has a mysterious Dent it didn't Have before And for some reason there's something wrong with the battery the Truck doesn't want to start all the time where it was just fine when I handed it in

Customer Service - 4.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Took a little longer than I expected for the repair to be completed. Initial inspection missed cracked cover for trailer plug. Found loose unconnected plugs that were later connected. Had to come back to replace a cap on bumper pad.

Customer Service - 4.0/5.0 -

Notified of delay in parts and were friendly and helpful with the insurance claim.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already have recommended them

Repair Quality - 5.0/5.0 -

I was kept in contact throughout the whole time they had my vehicle

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

We were treated great!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always GREAT WORK. Thank you 😊 Lyn Singleton &John

Customer Service - 5.0/5.0 -

Always GREAT WORK. Thank you 😊 Lyn Singleton &John

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’ve taken my car there twice. They do excellent work. The owners are so nice!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Wonderful people and work

Repair Quality - 5.0/5.0 -

Great work

Customer Service - 5.0/5.0 -

What a sweet bunch of people.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Satisfied with Coach Masters fantastic customer service! Not really impressed with Crown motors customer service.

Returned Clean

Likely to Recommend - 3.5/5.0 -

I find them knowing installation of faulty equipment quite disturbing. But ultimately the COMPLETED repairs were very good.

Repair Quality - 3.5/5.0 -

The majority of the work was done well and in a timely fashion. However, a defective driver side rear view mirror was installed. It only took me about a quarter-mile to notice that the mirror was faulty and returned immediately to coach master. When I brought up the The faulty mirror the gentleman behind the counter seem to already know about it claiming that there was a recall and that the mirror was a piece of junk. They did replace the faulty mirror with a properly operating one in about two weeks. I am a little disturbed by the fact that they allowed my vehicle away from their repair station under the guise of “being fixed“ knowing that they installed a faulty mirror. Nevertheless the end result was satisfactory.

Customer Service - 4.5/5.0 -

Everyone in the office was very friendly and cordial.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean