Coachmaster Collision

4.9 (281reviews)
97%
6851 Eastside Rd,  Redding,  CA  96001
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (281)

Likely to Recommend

Repair Quality

Did a beautiful job However when I got my truck It has a mysterious Dent it didn't Have before And for some reason there's something wrong with the battery the Truck doesn't want to start all the time where it was just fine when I handed it in

Customer Service

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Likely to Recommend

Repair Quality

Took a little longer than I expected for the repair to be completed. Initial inspection missed cracked cover for trailer plug. Found loose unconnected plugs that were later connected. Had to come back to replace a cap on bumper pad.

Customer Service

Notified of delay in parts and were friendly and helpful with the insurance claim.

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Already have recommended them

Repair Quality

I was kept in contact throughout the whole time they had my vehicle

Customer Service

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Repair Quality

Customer Service

We were treated great!

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Repair Quality

Always GREAT WORK. Thank you 😊 Lyn Singleton &John

Customer Service

Always GREAT WORK. Thank you 😊 Lyn Singleton &John

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Repair Quality

Customer Service

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Repair Quality

I’ve taken my car there twice. They do excellent work. The owners are so nice!

Customer Service

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Wonderful people and work

Repair Quality

Great work

Customer Service

What a sweet bunch of people.

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Repair Quality

Customer Service

Satisfied with Coach Masters fantastic customer service! Not really impressed with Crown motors customer service.

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Likely to Recommend

I find them knowing installation of faulty equipment quite disturbing. But ultimately the COMPLETED repairs were very good.

Repair Quality

The majority of the work was done well and in a timely fashion. However, a defective driver side rear view mirror was installed. It only took me about a quarter-mile to notice that the mirror was faulty and returned immediately to coach master. When I brought up the The faulty mirror the gentleman behind the counter seem to already know about it claiming that there was a recall and that the mirror was a piece of junk. They did replace the faulty mirror with a properly operating one in about two weeks. I am a little disturbed by the fact that they allowed my vehicle away from their repair station under the guise of “being fixed“ knowing that they installed a faulty mirror. Nevertheless the end result was satisfactory.

Customer Service

Everyone in the office was very friendly and cordial.

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Repair Quality

Customer Service

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Repair Quality

I have had Coachmasters repair my truck several times and I have always been very pleased with the workmanship and service. I fully recommend this shop.

Customer Service

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Repair Quality

Although the repair took two months, the damage was extensive and couldn't be rushed. Coach Master did an outstanding job and did a detailing that looked like I just got it off the showroom floor. I couldn't be more pleased.

Customer Service

Felt like I was dealing with family.

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Likely to Recommend

Absolutely

Repair Quality

Very professional and timely.

Customer Service

Excellent

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

They did a great job on my chipped paint, had excellent communication and the owners were super sweet! Also great prices for the fix!

Customer Service

Their service is great! Owners are super sweet and great to talk to!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

My experience with the repair of my car was excellent: the estimate and the date to bring in my car. The contact with my insurance company was great. The car was completed earlier then I expected. The work on my car was excellent. If friend or family ask what auto body shop to take their car I would recommend coach master.

Customer Service

I talked to Paul and his wife very nice, and knowledgeable

Returned Clean