Coachworks Collision Center
In operation 46 years.
For over three decades, Coachworks of Chico CA has been a trusted name in collision repair services. Our commitment to honest service and guaranteed work has earned us a stellar reputation among local residents in the North State. At our Gold Class I-CAR certified facility, our highly skilled technicians undergo rigorous training to stay at the forefront of cutting-edge repairs. We leave no stone unturned when it comes to restoring your vehicle to its pre-accident condition. Using only the finest quality replacement parts, top-grade paints, and meticulous application methods, we ensure that every repair meets the highest standards of quality and safety. But our commitment doesn't stop at exceptional repairs. We strive to provide a seamless and stress-free experience for our customers. Our friendly staff is always here to answer your questions and keep you informed throughout the repair journey.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
If you guys can fixed my clear issues I'd change this to a 10 and write a 10 star review on google.
Repair Quality - 1.0/5.0 -
Car was returned to me before the clear coat had cured. No told it wasn't cured. Now there are little bits of dirt embedded in the clear coat the clear coat that have caused ripples. Haven't checked the bumper but it probably has the same situation going on there.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality and the service were both amazing. They were very communicative through the whole process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would and will recommend Coach Works to anyone who needs there vehicle repaired.
Repair Quality - 5.0/5.0 -
Everyone was very knowledgeable and gave me all the information I needed to repair my car. The main reason I decided to have Coach Works to repair my car.
Customer Service - 5.0/5.0 -
Everyone was professional and personable making me feel welcomed and comfortable. None of them pressured me into making my decision to choose Coach Works to repair my car.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff. Totally professional & friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Same as before
Repair Quality - 5.0/5.0 -
Everything they did was right. Honoring customer service, politeness and respect. Marcos and Rayna were helpful and nice to talk to
Customer Service - 5.0/5.0 -
Same comments
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Associates I talked to were fine, the shop started working on the car before the estimate had been approved by me. I was told the email "failed to be delivered" the first time.. but my email was taken down correctly & arrived the second time.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
Top marks in every respect
Repair Quality - 5.0/5.0 -
Great work and communication Would highly recommend for anyone in need
Customer Service - 5.0/5.0 -
Wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work. Love it.
Customer Service - 5.0/5.0 -
Very friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The repair was nicely done, however it took over twice as long as originally estimated and the communication was poor.
Customer Service - 3.0/5.0 -
Friendly staff but communication was lacking
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Coach works, went above and beyond to help us get our car repaired as well as securing a rental for a lower price. They were helpful in every way I would recommend them to anyone. I would also use them again.
Customer Service - 5.0/5.0 -
The employees went above and beyond to help us with every need we had during this process. So friendly and had knowledge of things we needed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
The communication and updates were frequent and much appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful answered all questions. Car was finished when promised and washed and cleaned. Would definitely recommend them.
Customer Service - 5.0/5.0 -
They did a great job!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Going there for over 10 years and it just. Gets better
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional service w great communication!