Coachworks Collision Center

4.4 (529reviews)
82%
2844 Northgate Dr. #A,  Chico,  CA  95973
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Shop AssistantSparkles

In operation 46 years.

For over three decades, Coachworks of Chico CA has been a trusted name in collision repair services. Our commitment to honest service and guaranteed work has earned us a stellar reputation among local residents in the North State. At our Gold Class I-CAR certified facility, our highly skilled technicians undergo rigorous training to stay at the forefront of cutting-edge repairs. We leave no stone unturned when it comes to restoring your vehicle to its pre-accident condition. Using only the finest quality replacement parts, top-grade paints, and meticulous application methods, we ensure that every repair meets the highest standards of quality and safety. But our commitment doesn't stop at exceptional repairs. We strive to provide a seamless and stress-free experience for our customers. Our friendly staff is always here to answer your questions and keep you informed throughout the repair journey.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (529)

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Efficient and considerate

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great communications to let me know status as progress was made (or delayed)

Likely to Recommend

I'm aware it is hard to get parts right now but I would have liked more realistic estimates instead of setting several different dates and changing them

Repair Quality

Not sure what happened to my A/C dial but the body and part repairs look fantastic I won't deny that

Customer Service

When i was told it would be completed was often extended and the dial that controlled the A/C worked when I handed it over but was broken when I got it back. Was told it was not caused by the accident so wasn't covered.

My Experience

No contact desired

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I would never recommend to anyone

Repair Quality

They have not finished all repairs on my vehicle

Customer Service

Worst service I have ever seen almost as bad as AAA service I have recieved since the wreck I will be switching insurances soon

My Experience

Very satisfied with the work I received at Coach Works. The staff were kind and friendly, as well as, thorough and timely. They worked with my insurance and kept me in the loop along the way. Couldn't have asked for better service.

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Repair Quality

Customer Service

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Customer Service

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Shop was recommended by family members

Repair Quality

Truck looks great. Office staff was very helpful. On time.

Customer Service

Very helpful

Returned Clean

Likely to Recommend

Repair Quality

Paint issue not addressed

Customer Service

They took too long a messed up my paint

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Repair Quality

Everything was perfect

Customer Service

Returned Clean

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Repair Quality

Very

Customer Service

Best part of my car now is the repair

Likely to Recommend

Already have recommended friends and family looking for a reliable shop in town.

Repair Quality

I am extremely pleased by the bodywork done by Coach Works. It LOOKS as good as new, however I do have some clicks and rattles from the engine bay that were not present before repairs. I have not communicated with them yet, but I am still feeling it out to see if it's worth bringing it back in.

Customer Service

Friendly and attentive staff, very pleased with my customer experience.

Likely to Recommend

I will recommend them to anyone who asks me for a repair shop!

Repair Quality

The repair looks and sounds perfect.

Customer Service

The claim was processed immediately! Coachworks was able to get my truck in right away, and the only delay was in the shipping of a heat shield that was certainly nobodys fault. The quality of work was exceptional, the communication on behalf of Coachworks was amazing, and although I certainly hope I never need to use their services again, I won't hesitate to send a vehicle there. I will recommend AAA and Coachworks to everyone.

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Repair Quality

Customer Service

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Definitely

Repair Quality

Like new

Customer Service

We are very happy with our car and the service we received

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Customer Service