Coachworks Collision Center

4.3 (529reviews)
80%
2844 Northgate Dr. #A,  Chico,  CA  95973
Bot
Shop AssistantSparkles

In operation 46 years.

For over three decades, Coachworks of Chico CA has been a trusted name in collision repair services. Our commitment to honest service and guaranteed work has earned us a stellar reputation among local residents in the North State. At our Gold Class I-CAR certified facility, our highly skilled technicians undergo rigorous training to stay at the forefront of cutting-edge repairs. We leave no stone unturned when it comes to restoring your vehicle to its pre-accident condition. Using only the finest quality replacement parts, top-grade paints, and meticulous application methods, we ensure that every repair meets the highest standards of quality and safety. But our commitment doesn't stop at exceptional repairs. We strive to provide a seamless and stress-free experience for our customers. Our friendly staff is always here to answer your questions and keep you informed throughout the repair journey.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (529)

Likely to Recommend

Repair Quality

Great job!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The staff were very helpful and friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They're going to blame me after the work is done

Repair Quality

My vehicle was repaired as expected but was repaired with the wrong part my vehicle looks odd. Coach works employees called me to let me know they couldn't find a certain grille, I sent them the correct link to the grille but as it turns out that's not what they were referring to, replaced the part with what they wanted and didn't let me know the information til after I went to pick up the vehicle which was obviously upsetting.

Customer Service

Customer service was good but just that big "miscommunication" honestly threw everything out the window.

Likely to Recommend

Repair Quality

Customer Service

The workmanship was great... just waiting on concerns over air conditioning working intermittently since the accident, which is unrelated to the quality of work completed by Coach Works.

Likely to Recommend

Repair Quality

Customer Service

coach works went above my every need. kept in contact from start to finish keeping me update the whole way through. cant thank them enough

Likely to Recommend

Repair Quality

Coach Works did an amazing job on replacing the catalytic converter.

Customer Service

Everyone we talked to on the phone and in person were professional and knowledgeable. Thanks!

Returned Clean

Likely to Recommend

I am happy to recommend Coach Works to anyone needing their car repaired from damage.

Repair Quality

Yes! My car looks great! The paint was matched perfectly.

Customer Service

Everyone I dealt with at Coach Works was professional, efficient, and on top of what was going on with my car. I would be informed when there were delays due to parts not coming in, and would be told when to expect completion.

Likely to Recommend

Repair Quality

Customer Service

Very professional. Kept me informed of the progress of the repairs almost daily. Let me know of issues discovered during the course of the work. Excellent quality of the repairs

Likely to Recommend

Repair Quality

Customer Service

They did a very nice job

Likely to Recommend

Very likely. They did a great job!

Repair Quality

2nd time coming here and they don't disappoint!

Customer Service

Great! They even stayed after hours for me to pick up my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely

Repair Quality

Wonderful

Customer Service

Politeness counted a Professional..and I could tell the staff all cared about customers and their car

Likely to Recommend

Absolutely.

Repair Quality

Yes, again I can't even find a little blemish any place.

Customer Service

They were awesome, they made sure the parts were available first, so my car wasn't just sitting there wating for parts. They explained everything to us and showed us a vehicle they were working on that was similar to ours because I didn't think they could even fix ours. When we got our car back, it is flawless, I was a mechanic for a school district for 15 years and if I look hard enough I can usually find some sort of problem, I can't even find a little blimish, they did a fantastic job. I give them a 10 +++++++. I would recommend them to anyone.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service