Coachworks Collision Center

4.3 (530reviews)
81%
2844 Northgate Dr. #A,  Chico,  CA  95973
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Shop AssistantSparkles

In operation 46 years.

For over three decades, Coachworks of Chico CA has been a trusted name in collision repair services. Our commitment to honest service and guaranteed work has earned us a stellar reputation among local residents in the North State. At our Gold Class I-CAR certified facility, our highly skilled technicians undergo rigorous training to stay at the forefront of cutting-edge repairs. We leave no stone unturned when it comes to restoring your vehicle to its pre-accident condition. Using only the finest quality replacement parts, top-grade paints, and meticulous application methods, we ensure that every repair meets the highest standards of quality and safety. But our commitment doesn't stop at exceptional repairs. We strive to provide a seamless and stress-free experience for our customers. Our friendly staff is always here to answer your questions and keep you informed throughout the repair journey.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (530)

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Seems fine.

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Communication could have been better. I had to call a couple of times to check in at where I was in the process.

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Monica helped keep me updated :)

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Fantastic. There was a slight issue, I called, and they had me come in right away and they fixed it same day within an hour. Very Courteous and beautiful work

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Looks great, thankyou!

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See prior comments

Repair Quality

Looks great!

Customer Service

The bodywork looks fantastic. Only negative thing was having $10 +/- stolen from inside my center console. Not cool

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Great people! Not their fault but terrible supply chain problems. Took a bit to get their automatic email updating system in-sync with reality.

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Completely

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Excellent communication, excellent work. We are completely satisfied! They are the best in Chico. Pleasant and organized.

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Very Good Service

My Experience

Quality Work - As Always

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The work was fine, communication could have been better

Repair Quality

I think so

Customer Service

I am completely satisfied with the repair but I had to take the vehicle back to resolve a sensor issue and that discussion could have gone better. They insisted they did not touch any sensors during the repair and I did not dispute that only the problem was not existent before the damage that occurred as a result of AAA's insured. The vehicle had less than 5K miles and only 3 months old.

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The work is great. We have used Coachworks several times without issues. If it weren't for the quote of being done on Friday and having it be such an inconvenience for a special weekend, it would not have mattered so much. We did not get our car back until the next Wednesday. Really screwed up our plans while having our daughter home from college for only 1 week.

Repair Quality

Took longer than stated which caused a great inconvenience.

Customer Service

Returned Clean