Coastline Collision Center

4.9 (443reviews)
100%
33001 Calle Perfecto,  San Juan Capistrano,  CA  92675

In operation 18 years.

Welcome To Coastline Collision We have been open at this location since April of 2008, we have over 70 combined years of experience in the Automotive and Collision Industry. Coastline Collision sets itself apart by pricing and customer service! We have a 5 star Yelp Rating with over sixty reviews. Feel free to stop by any time to take a look at our shop and experience some of the best customer service around.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (443)

Customers say
Overall Customer Satisfaction
Customers consistently praise Coastline Collision for outstanding service quality, with repairs frequently described as factory-level or better, leaving vehicles looking brand new. Communication stands out as a major strength, with customers highlighting regular text updates, proactive status notifications, and staff always being available to address questions. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also appreciate the seamless handling of insurance coordination and the extra touches like vehicle cleaning. A few customers noted occasional delays, primarily attributed to parts availability or insurance approvals, and some mentioned that earlier notification of schedule changes would have been appreciated. Overall, customers express high satisfaction and enthusiastically recommend Coastline Collision to family and friends.
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"... a stressful situation much easier to handle. The quality of the work was excellent, and their pricing was very fair and reasonable. You can tell they truly ..." Read more
"... good it looks. Youd never know it was wrecked; the paint matches perfectly, everything lines up like it came straight from the factory, and they even caught all ..." Read more
"Car came back great and there was a lot of extra effort given to take care of my vehicle."
"I can hardly tell the difference between the original paint and the applied for repair."
"... to speak with me when I had questions or concerns. Picking up my vehicle it looks brand new. I am very pleased with their service and highly recommend them." Read more
"Yes it was ready a week before promised."
"My vehicle was done a week earlier than anticipated!"
"It was done a week ahead of what was anticipated."
"my car was finished five days earlier than expected."
"Car was ready a few days early! Saved money on the rental which was awesome."
"... Everyone was so nice. Everyone was so nice and helpful. I liked the way they messaged me and told me how the repair was going." Read more
"... helpful and made sure we know all the steps involved. They stayed in contact with us during the entire process. Very Satisfied." Read more
"Great communication and honest about unforeseen delays."
"Customer service well done. A little more communication with a heads up between when car was supposed to ..." Read more
"... my truck and had it back to me in under 3 weeks. Communication and repairs are both great over there. Highly recommend." Read more

Likely to Recommend

Repair Quality

I would give a 10 but the right side of the gate closes just a little bit behind the left side. Requires double checking on each gate close. Maybe I'll stop in and show/ask?

Customer Service

Available and helpful as the repair story... developed.

Likely to Recommend

Repair Quality

Great service team and kept me informed on the progress and status. Thanks

Customer Service

Completely Satisfied

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent

Customer Service

My Experience

Another awesome job!

My Experience

Awesome team at Coastline. Professional and always try to get the work done quickly with perfect results. Appreciate their help, alway

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair work looks great.

Customer Service

Very nice staff…extremely helpful.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would 100% definitely recommend Coastline Collision to family and friends.

Repair Quality

I am extremely satisfied with the service I received from Coastline Collision.

Customer Service

JC and Michael provided me Excellent Service! They were so friendly, personable and professional and went out of their way to make sure ai got OEM new Toyota manufactured certified parts for my car. Please commend them both Outstanding Service! Thank you!

Returned Clean

My Experience

Mike and the crew at coastline were fantastic to work with. Kept me informed the entire time and did a great job on the repair

Likely to Recommend

Already have!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The best body shop I have ever used. And I was in the car business for 28 years!

My Experience

Likely to Recommend

Lo recomendaría con mis amigos y familiares por su buen trabajo que hacen

Repair Quality

Todo el trabajo quedó muy bien y perfecto

Customer Service

Me atendieron bien muy

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks brand new and the problem with the passenger window sticking was resolved quickly. Thank you!

Customer Service

Michael and the team were great to work with.

Likely to Recommend

Repair Quality

The team at Coastline was amazing. They were accommodating, and they got my car done in a fraction of the time they predicted.

Customer Service

My Experience

Excellent repair and customer service. Coastline really prides itself on quality and professionalism.

My Experience

Best repair place in town. ALWAYS do a great job. Thank you

Likely to Recommend

I recommend them all the time

Repair Quality

Customer Service