Coastline Collision Center

4.9 (444reviews)
100%
33001 Calle Perfecto,  San Juan Capistrano,  CA  92675

In operation 18 years.

Welcome To Coastline Collision We have been open at this location since April of 2008, we have over 70 combined years of experience in the Automotive and Collision Industry. Coastline Collision sets itself apart by pricing and customer service! We have a 5 star Yelp Rating with over sixty reviews. Feel free to stop by any time to take a look at our shop and experience some of the best customer service around.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (444)

My Experience

Best repair place in town. ALWAYS do a great job. Thank you

Likely to Recommend

I recommend them all the time

Repair Quality

Customer Service

My Experience

My Experience

I was very pleased with my car repair. They kept me informed all the way with the progress. Were very helpful and pleasant to work with. Went out of his way to pick up a new battery, which was under warranty, and came back and put it in. Car looks perfect. I would highly recommend to anyone.

My Experience

It look perfect!

Likely to Recommend

Repair Quality

They were fast and meticulous.

Customer Service

Michael sent me updates.

My Experience

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Returned Clean

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Repair Quality

The overall process was excellent! Good communication, Michael was very helpful, and the repairs themselves were top notch. The only constructive feedback I would offer is that the car was dirty when we picked it up. I didn't notice when I collected it, but there were some rubber gloves in the front console, and fingerprints and smudges in different places around the exterior of the car. If you spend a few thousand on a repair that spans 2 weeks, it would be nice not to have to wash the car right after picking it up.

Customer Service

Michael was great!

Returned Clean

My Experience

Michael was great at helping getting our repairs done, walking us through questions and making sure everything was perfect. We appreciate that they even gave us a bit of touch-up paint if we ever wanted to fix a small scratch ourselves.

My Experience

After getting previous quotes, Coastline Collision was the best quote with the best service possible. Since dropping my vehicle off for repairs I had no doubt they would do a fabulous job. They communicated effectively and was always able to speak with me when I had questions or concerns. Picking up my vehicle it looks brand new. I am very pleased with their service and highly recommend them.

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I would definitely recommend

Repair Quality

Excellent job.

Customer Service

Most excellent

Returned Clean

My Experience

Nestor was easy to work with. Very pleased with the efficient service!

My Experience

Great place, people & work done :) Car looks brand new :)

Likely to Recommend

haha, already have recommended

Repair Quality

Thankful for the job done on my vehicle! Took an extra 5 days I believe to be finished than scheduled and I had to show spots on front where pieces need to be popped back in, which was done well and in great timing. Car looks new; yay!

Customer Service

Customer service well done. A little more communication with a heads up between when car was supposed to be done and when it was actually done would have been helpful.

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Returned Clean

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Repair Quality

I’m always thankful with Coastline because the all the steps of being done are so professionally taken. Thanks JC and Mike

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Ten out of ten best repair shop, totally satisfied. Tremendous job, I've used Coastline many, many times. Their skill is huge, just huge. There are some other shops, they're okay I guess, but really those others are losers, total disasters. Everybody knows it. This one's the best, I should know. Believe me I know a winner when I see one, because I am one, and this one's a winner. Take it to the bank, folks.

Customer Service

Winners.

My Experience

Great service and met deadline for delivery Highly Recommended…!!!!

My Experience

Excellent service. Reviewed you guys on Google. Thank you.

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Repair Quality

Were very good at communicating with me and letting me know the status on the repairs which I appreciated, and how clean my car was when I got it back

Customer Service

Returned Clean