Collision Care Center of North Georgia

4.8 (1,767reviews)
97%
1504 E Walnut Ave,  Dalton,  GA  30721
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In operation 31 years.

Just as you wouldn't trust just anyone with your loved ones, don't trust just anyone to repair the vehicle that protects them. Collision Care Center has proudly served North Georgia for over 30 years, providing expert collision repairs for all makes and models. We restore vehicles to original factory standards, back our repairs with a Lifetime Warranty, and are committed to safe, high-quality workmanship with exceptional customer service

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota
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Email

Reviews (1,767)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a major strength, with frequent updates via calls and texts keeping customers informed throughout the repair process. Timeliness is frequently highlighted, as vehicles were often completed ahead of schedule. The professionalism and courteous nature of the entire team received widespread appreciation. A few customers noted areas for improvement, including occasional paint matching concerns, missing protective film, cleanliness issues, and parts fitting problems, all directly mentioned in customer feedback.
AI-Generated from reviews written in the last 12 months
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"... highly recommend them to anyone because not only is the repair quality perfect , but their service is one of a kind." Read more
"Repairs look amazing. Paint matching spot on. Excellent service and top quality work. I was kept informed and the ..." Read more
"... sat up the appointment very quickly after my call. Quality of their work was excellent. My three year old Toyota Venza looks just like it was brand new. Thank you ..." Read more
"The repair was completed quickly and looks absolutely amazing! You would never be able to tell it was damaged."
"Got me in quick done awesome job very satisfied a repeat customer and will definitely be back great people to work with from the front office all ..." Read more
"It done around 2 to 3 weeks early from the expected date."
"EARLY!!! I was surprised at such quick responses and services"
"It was earlier than promised."
"Vehicle was ready earlier than promised."
"It took longer than anticipated because the correct parts had not arrived."
"a thousand times , yes. i am so so pleased with the communication skills & professionalism from Collision Care Center."
"... you have to call and check on vehicle, not there. They are professional and do great work. Highly recommend" Read more
"Excellent and convenient communication through text. Loved that."
"I was kept updated on the progress and any questions I had were answered promptly, and the workmanship was very impressive."
"Everything was perfect! Customer service, service in general, and communication were perfect. Thank you for everything ❤️"

Likely to Recommend

Repair Quality

Very great place to get your car fixed. They make sure that it’s back to factory standards. Greatly appreciate that they communicated every step of the way till I got my car back. Highly recommend!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The truck looked like new and everyone worked really hard to give us the truck back quickly. Thanks to Collision Care

Likely to Recommend

I had use Collision Care before with my car and I brought my grandson to them for service

Repair Quality

Collision Care did a great job and in a timely manner.

Customer Service

Everyone was so helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As usual the team performed an excellent job at repairing the Prius. Every time I have used your service to repair one of our vehicles you have done a fantastic job!!! Thanks

Likely to Recommend

Definitely would recommend Collision Care!

Repair Quality

Couldn’t ask for a better job!!

Customer Service

Excellent service! Good work and everyone is so nice!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

There is either wax or glue on driver side door from clean up

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

En mi experiencia

Repair Quality

Esperaba algo original para mi For runner resulta que es plástico y dejaron unos golpes en la unión le doy un 3

Customer Service

Esperaba algo original para mi for runner resulta que es plástico sencillo aparte dejaron unos golpes en la unión con la parte nueva y la pintura veo que no es segura

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I'm waiting for belly pan and bracket for 2018 Highlander

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Frequent updates and information given throughout the process. Car finished earlier than predicted!

Likely to Recommend

Can’t say enough about them!

Repair Quality

Whole process was smooth

Customer Service

They keep me updated every step of the way

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The car came out perfect and very quick service as well!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair looks good!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very efficient time wise. My Toyota looks great. The staff was very helpful and friendly. I had a great experience Thank you!

Likely to Recommend

Repair Quality

Great job with the work And upon pickup my vehicle was so clean Very satisfied

Customer Service

Everyone was very helpful

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Moises is a rockstar and deserves a raise. If not, I’d like to offer this guy a job. He just got it done for me…struggling to find out anything about this part over a 3-week period. 3-times it came in scratched. Moises picked up the phone when I called in to check and let me know it was in and we just got it schedule & done. Dude even dropped my truck back off at work…this was great service with Moises but the collision care team really does need to work on communication if something comes in scratches multiple times.

My Experience

They stayed in touch with me every step of fixing my suv

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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