Collision Care Xpress
In operation 17 years, 10 years at this location.
Collision Care Xpress knows that automotive repair isn’t just about fixing cars. You need someone you can trust, who will have your car ready on time, and who will take care of you until you get back behind the wheel. We know that the service we provide to you is the most important step in what we do. We specialize in all types of repairs from cars and trucks – Serving all of South Florida. We have Enterprise rental cars on site. We also offer towing services that are provided by a licensed county towing vendor. No job is too big or too small at Collision Care Xpress.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service and professionalism is top tier!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I will let you know when I pick up the car if it satisfactory and then I will answer this question
Repair Quality - 0.5/5.0 -
Who work was not completed properly
Customer Service - 5.0/5.0 -
It appears that they're going to attempt to fix the problem but your services support team are excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People that work in the office are so friendly and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
This is area is really my only complaint and it is relatively minor. I received a text saying that my car would be ready on a Friday or Saturday and then never heard back. The following week I began inquiring about when I could pick up my car and was given various timeframes but my car wouldn't actually be ready until the following week. Again, this wasn't a huge deal but the lack of effective communications was frustrating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You folks are personable and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would recommend it but tell the person to do closer quality/cleanliness inspections and make sure you tell staff to return the keys.
Repair Quality - 2.5/5.0 -
Keys were not given back and staff couldn't find. I was told to search for them in the car. Back cargo cover removed and not replaced. Rear floor left unclean with dirt covering the entire floor of the back.
Customer Service - 2.5/5.0 -
Staff at pick-up didn't seemed trained and couldn't find keys. Also not the best customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the job this team did to address the scratches on my car. Plus, they did a very thorough detailing of the entire car as well. I felt like I had a brand new car. Job well done!
Customer Service - 5.0/5.0 -
Friendly and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The air intake cover was left unattached. Had to take car back after I noticed it. It was fixed quickly. Found five screws in the rear passenger area. Don't know if they were replaced or never reconnected.
Customer Service - 5.0/5.0 -
The front office personnel were attentive and pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
for the reason of the self-pay
Repair Quality - 5.0/5.0 -
good job on the repair
Customer Service - 3.5/5.0 -
Aimee was helpful and informative. so was everyone else there. The texting worked great. My problem has to do with the initial estimate. I was told it would be $3300 if I self-pay. This was higher than expected and I have a $1000 deductible. So i decided to run it through insurance (Geico). My frustration is the total bill to Geico was $2700, less the deductible. Now that is not enough of a difference to go back to self-pay, but why was I charged more than the insurance company? If I go to a doctor and self-pay it may be $100 vs $1000 to health insurance. What it feels like to me is that you happily accepted a lower price from an insurance giant and you tried to make an extra $600 from poor little me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I even recommended your shop to a colleague, who was equally impressed with the quality of your work when they dropped me off to pick up my car.
Repair Quality - 5.0/5.0 -
I want to take a moment to express my appreciation for the amazing staff who assisted me during my repair. Chelsea, Katie, Sheila, Nariana, and Aimee were all incredibly helpful and provided truly stellar customer service. Their professionalism, kindness, and attention to detail made the entire process smooth and stress-free. I sincerely appreciate the outstanding support from each of them.
Customer Service - 5.0/5.0 -
My car was returned to me looking brand new, and I couldn’t be happier with the repair. The quality of the work exceeded my expectations.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied With The Entire Process Especially The Integrity Of Their Work To Include The Professionalism, Communication That Resulted In My Vehicle Being Repaired In A Timely Manner By Collision Care Xpress🚦
Customer Service - 5.0/5.0 -
Professional!