Collision Center at Friendly Ford Lincoln

4.7 (241reviews)
91%
2800 N. TELEGRAPH RD,  Monroe,  MI  48162
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Shop AssistantSparkles

In operation 40 years, 9 years at this location.

We are a family owned shop with an all new state of the art facility. We have been in the collision industry for over 30 years and we repair all makes and models with quality repairs that are warrantied. All our staff is state certified and trained/certified yearly. We honor all insurance companies and work hand in hand to ensure a quick and quality repair. When we have completed the repairs your vehicle is cleaned inside and out to the highest standard. Do you need a loaner vehicle? We have a fleet of loaner vehicles available if you don't have rental coverage on you insurance coverage. We are open daily at 7:30 a.m. (expect weekends and select holidays) and are happy to help you answer any questions you might have. The best part about us is the fact that we treat everyone like family and will not cut corners. So when you are ready for that repair call us we are there to ensure you get a fast, quality repair with outstanding service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (241)

My Experience

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My Experience

Repair work completed ahead of time👍🏻Vehicle detailed outside & inside which was appreciated.

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Great service and a fast repair!

Customer Service

Great service and a fast repair!

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Great friendly service

Customer Service

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Repair Quality

The vehicle was fixed nicely. We were given an awesome vehicle loaner during the repairs. Communication was great, could have been a little better on dates and updates to repairs. Overall, very satisfied with the end result. One of the service technicians seemed a bit rude/fed up with me when retrieving left belongings in the glove box of loaner. Otherwise, very satisfied.

Customer Service

Technician as mentioned

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The repairs done were quality work.

Repair Quality

We had to wait 3 months to get the car repaired, but we’re pleased with the fact that we were given a loaner as requested. The repairs were done sooner than expected. We were a little disappointed that after a $3000 dollar repair the few stone chips on the hood were not taken care of like we asked for! We were pleased with the excellent work that was done.

Customer Service

none

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Great place

Repair Quality

Our truck looks great. The complete truck was super clean.

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Very courteous

Customer Service

Very helpful both with the repairs as well as they completed a warranty issue

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My Experience

Was happy with the tracking of where they were in the repairs of my truck. And also extremely satisfied with how fast the repairs were completed.

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My Experience

Loved the email updates. My car was done a head of schedule. Everyone was nice and efficient. Thank you.

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They were wonderful.

Customer Service

Friendly and accommodating

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Repair Quality

Repaired it while I was receiving delivery of my new Superduty.

Customer Service

Pat is awesome

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Customer Service

Vicki Moore was great. Answered all of my questions. She was kind and courteous.

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Repair Quality

The team did an excellent job and finished ahead of schedule. Vicki was extremely helpful and assisted me with the car rental and speaking with the insurance company.

Customer Service

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