Collision Center at Friendly Ford Lincoln

4.8 (239reviews)
93%
2800 N. TELEGRAPH RD,  Monroe,  MI  48162
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Shop AssistantSparkles

In operation 40 years, 9 years at this location.

We are a family owned shop with an all new state of the art facility. We have been in the collision industry for over 30 years and we repair all makes and models with quality repairs that are warrantied. All our staff is state certified and trained/certified yearly. We honor all insurance companies and work hand in hand to ensure a quick and quality repair. When we have completed the repairs your vehicle is cleaned inside and out to the highest standard. Do you need a loaner vehicle? We have a fleet of loaner vehicles available if you don't have rental coverage on you insurance coverage. We are open daily at 7:30 a.m. (expect weekends and select holidays) and are happy to help you answer any questions you might have. The best part about us is the fact that we treat everyone like family and will not cut corners. So when you are ready for that repair call us we are there to ensure you get a fast, quality repair with outstanding service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (239)

Likely to Recommend

Repair Quality

This is the reason for my purchases, on these newer cars I think sales personal sould b more up dated with the back up section if their pulling a trailer.

Customer Service

Or backing 1 up

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Repair Quality

The car looks like nothing happened to it.

Customer Service

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Repair Quality

Very happy and so excited my truck was clean! Thank you!

Customer Service

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Shoot I knew as I was pulling away from the shop building that I would 100% use them again and felt happy that I randomly chose this place to repair my Ford Edge. I would definitely recommend Friendly Ford body shop

Repair Quality

Looks brand new! Drives smooth!

Customer Service

Thank you Vicki and Joe! Both were awesome!

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Likely to Recommend

Repair Quality

Would have been a ten. I had hoped to be dropped off at home by their shuttle. After waiting 20 minutes I was told it was going to be well over an hour.

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Everyone was very friendly and they did a wonderful job in a very timely fashion. The loaner car was good and clean as well

Likely to Recommend

Repair Quality

Everything went very well.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Good job

Repair Quality

Very friendly staff

Customer Service

Customer service was great

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Absolutely beautiful work!!!

Customer Service

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Repair Quality

Quality work and fast as soon as the parts came in and provided me a loaner. Highly recommend friendly Ford

Customer Service

Excellent communication

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Likely to Recommend

Repair Quality

From a certain angle you can see where there was once a dent in the door

Customer Service

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Likely to Recommend

Repair Quality

Everyone involved in the process to fix my car from the great lady, Vicky, who scheduled everything and took all my annoying calls, and Joe who kept me very well informed and helped me with a loaner car, to the mechanics were all FANTASTIC! They were honest, professional, friendly and followed through! This is the best service I’ve had with a dealership body shop!! Great job by all

Customer Service

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Repair Quality

Customer Service

The one thing they could improve on is when they get the paperwork from the insurance, reach out to the insured. Time was wasted because I had to reach out and they had the paperwork for awhile.

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Likely to Recommend

Repair Quality

They did an excellent job on the repairs to my car. Came back squeaky clean and looking new!

Customer Service

Returned Clean