Collision Center at Friendly Ford Lincoln
In operation 40 years, 9 years at this location.
We are a family owned shop with an all new state of the art facility. We have been in the collision industry for over 30 years and we repair all makes and models with quality repairs that are warrantied. All our staff is state certified and trained/certified yearly. We honor all insurance companies and work hand in hand to ensure a quick and quality repair. When we have completed the repairs your vehicle is cleaned inside and out to the highest standard. Do you need a loaner vehicle? We have a fleet of loaner vehicles available if you don't have rental coverage on you insurance coverage. We are open daily at 7:30 a.m. (expect weekends and select holidays) and are happy to help you answer any questions you might have. The best part about us is the fact that we treat everyone like family and will not cut corners. So when you are ready for that repair call us we are there to ensure you get a fast, quality repair with outstanding service.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
They had my Truck for 13 days for 2 tires and one wheel and alignment!!! For me that’s totally uncalled for, they dropped the ball and admitted that they screwed up I do appreciate the fact, but it doesn’t change what happened and there total disregard for me and having to drive something I didn’t want to drive and that’s a rental!!!!
My Experience - 5.0/5.0 -
we are still working on a sensor issue, but Ryan has been very attentive and easy to work with…thank you to sarah, as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Keith, Sarah, and Ryan are very helpful !!
My Experience - 5.0/5.0 -
Very professional and finished my car fast. And very accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodating and professional
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Overall excellent service all the way around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work
Customer Service - 5.0/5.0 -
Totally above and beyond amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan in the Collision Center was extremely helpful. He called us immediately once he got notification from our insurance company that our vehicle was a total loss and no repairs would be made.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work yet again Friendly! Cannot thank you enough for your hard work! My mave is back and you’d never know i tried to take my garage door out with it! lol. But seriously thank you!
My Experience - 5.0/5.0 -
Body work and paint is flawless. Repair was completed in reasonable and timely manner. Administration of insurance claim was handled without any issues and current model loaner vehicle is very much appreciated. Thanks to all those involved at Friendly Ford,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The score will be higher if I get the problems addressed
Repair Quality - 0.5/5.0 -
The collision repair looks good and the interior was cleaned up nicely but the windshield was not replaced and I was supposed to get a call back on Friday about it but never heard anything!Also the right front wheel was making a noise like something is rubbing and it still is making the same noise. I brought both of these issues up when the estimate was done and no mention of it in the receipt.Also the right alarm to warn of a vehicle is next to me is not working properly,
Customer Service - 1.5/5.0 -
The collision repair looks good and the interior was cleaned up nicely but the windshield was not replaced and I was supposed to get a call back on Friday about it but never heard anything!Also the right front wheel was making a noise like something is rubbing and it still is making the same noise. I brought both of these issues up when the estimate was done and no mention of it in the receipt.Also the right alarm to warn of a vehicle is next to me is not working properly,
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.0/5.0 -
I was highly satisfied
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Long wait but truck looked new from accident
Customer Service - 5.0/5.0 -
Very nice.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The repair was originally scheduled for 3 days and turned into 2. 1/2 weeks. I had to call every few days to get any updates. When we picked it up the paint color didn’t match. The manager did get my car in for correction right away.
Customer Service - 1.5/5.0 -
Sarah was rude. The day I went to get my estimate I almost left because of how rude she was to the guy doing my estimate. Then it didn’t get any better with my interactions with her.
My Experience - 5.0/5.0 -
It was simple painless. The process was easy.