Collision Center at Friendly Ford Lincoln

4.8 (240reviews)
93%
2800 N. TELEGRAPH RD,  Monroe,  MI  48162
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Shop AssistantSparkles

In operation 40 years, 9 years at this location.

We are a family owned shop with an all new state of the art facility. We have been in the collision industry for over 30 years and we repair all makes and models with quality repairs that are warrantied. All our staff is state certified and trained/certified yearly. We honor all insurance companies and work hand in hand to ensure a quick and quality repair. When we have completed the repairs your vehicle is cleaned inside and out to the highest standard. Do you need a loaner vehicle? We have a fleet of loaner vehicles available if you don't have rental coverage on you insurance coverage. We are open daily at 7:30 a.m. (expect weekends and select holidays) and are happy to help you answer any questions you might have. The best part about us is the fact that we treat everyone like family and will not cut corners. So when you are ready for that repair call us we are there to ensure you get a fast, quality repair with outstanding service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (240)

My Experience

We are waiting on clips for the lift in the back.

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Returned Clean

My Experience

Thanks for detailing it when you repaired it.

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My Experience

The entire staff I was friendly, accomodating, and did an excellent job. I would like to particularly acknowledge Sarha in the Bodyshop. She was great at handling the insurance came and keeping me up to date.

My Experience

Very professional and friendly staff

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Repair Quality

Good Job

Customer Service

Great

Returned Clean

My Experience

Tom and his staff were Great. They made the whole process very simple and smooth.

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Repair Quality

Tom in collision was very helpful. Plus Anna who drove me to Enterprise and back. Great staff in the collision shop.

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Returned Clean

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Great.shop

Customer Service

Very helpful

Returned Clean

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Returned Clean

My Experience

I got in for an estimate the same day I called. I was treated very kindly and service was set up almost immediately. The car was finished by time expected and looks like new! The paperwork was ready and I in and out in promptly. The office is clean and friendly just like it’s name. I will always go here in the future! This is Nancy, I own the Lincoln, my husband is John. You might try to fix that on the account. This is my email too. Thanks again friends!

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Returned Clean

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Highly recommended!

Repair Quality

Outstanding customer service from initial greeting to delivery. Repair was as expected.

Customer Service

Sarah Lange and Keith were professional and courteous.

Returned Clean

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A little longer than expected but a good job

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Returned Clean

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Everything looks great.

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The work was exceptional and quick, loved that they cleaned inside my car too was not expected

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Returned Clean

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They did a great job

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Returned Clean

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Returned Clean

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