Collision Experts, Inc

4.7 (383reviews)
95%
1101 Obispo Avenue,  Long Beach,  CA  90804
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Shop AssistantSparkles

In operation 24 years.

From the smallest dings to more serious body damage, you can trust Collision Experts to restore your vehicle back to its original shape. We strive to make our customers 100% satisfied and specialize in our ability to get things done fast. We are insurance claims specialists and service all makes and models, domestic and foreign cars. Our team is a trusted, family-owned business, operating for 20 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (383)

Likely to Recommend

Repair Quality

Everything was good you guys just forgot to reattach the Malibu emblem on the passenger side door I found it inside the car

Customer Service

Returned Clean

Likely to Recommend

Complete affirmative here. I have worked with Fred in the past. Thus the decision to go directly to him when I had major concerns about my vehicle. I have recommended Collision Experts to friends and folks in need on multiple occasions.

Repair Quality

Fred and his crew at Collision Experts are fantastic. Fred is a “straight shooter” and good guy all around. I was well informed on the details of repair as well as the progress. My vehicle has been in excellent working order since I picked it up and looks great! Much appreciated. Jose was very helpful with communication as well and the guys behind the scenes obviously know their stuff. I am completely satisfied.

Customer Service

As described, Fred is a great communicator who takes the time to answer questions and clarify details. Jose was very helpful as well anytime I spoke with him.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tires were all flat when I picked up my vehicle.

Likely to Recommend

I was very pleased with the result and would highly recommend this shop to my family and friends

Repair Quality

The work was done in the day and a half. They did give me aftermarket products which didn’t quite fit the same.

Customer Service

Customer service was excellent. Was treated like royalty.

My Experience

Collision Experts is everything you could want for your car. Very competent, caring, professional, and friendly. This is the second time I've been to them and I wouldn't trust anyone else. Excellent work in a great shop! I've referred a few people to them.

Likely to Recommend

I already have recommended to a few people!

Repair Quality

Absolutely outstanding!

Customer Service

Excellent customer service from start to finish!

Likely to Recommend

So far I am impressed with their work

Repair Quality

A pleasure doing business with this organization. They assessed the damage & explained the job repair, and completed itin a timely manner...friendly staff. So far, I am happy with the job. Thank you.

Customer Service

Nice friendly & professional.

My Experience

I appreciate the communication and updates about repairs. Repairs were completed one day after the estimated completion date.

My Experience

Good follow as work was being done and friendly staff

Likely to Recommend

Repair Quality

Satisfied its a tough business your in people expect things to happen overnight….Fred was excellent with his communication and the rest of his staff were great I would definitely recommend your business

Customer Service

Likely to Recommend

Fred and his guys always take great care of me.

Repair Quality

Always excellent work

Customer Service

Likely to Recommend

Wasn’t happy

Repair Quality

One of the worst mechanics I’ve ever had to deal with alll I can say dude is to scared the insurance won’t pay him bad for business

Customer Service

Will not recommend to anybody I know

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent service and customer service

Customer Service

Returned Clean

My Experience

Repair looks great and it was completed way ahead of the scheduled date

Likely to Recommend

They have not t let me down so far

Repair Quality

It was quick so I got my car back way before the expected date so I was happy about that. And the repairs look good just a lot of dust from I’m thinking the sanding of the car in my lift gate area

Customer Service

There was no problem with the customer service that’s why I go there. I have taken a car there before this and that’s why I returned to them

Likely to Recommend

Repair Quality

Completely professional and the communication was superb!

Customer Service

I was even picked up when my ride couldn't make it

Returned Clean

My Experience

When I got into my car after repairs done, the back seat was filthy and there were two tire rims on the floor. The owner then took it back into the garage and had it cleaned up. He apologized for his staff not taking care of that before releasing it. My right passenger window had been scuffed and was smudged up after my accident and as I drove home I noticed it was not cleaned. I also had a message on my dash saying’a new key has been registered, please contact your dealer’. I’m not sure what that message means yet. Need to touch base with Toyota. G

Likely to Recommend

Repair Quality

Thank you for making my car 🚙 all better

Customer Service

Very attentive when I called and that is a great thing

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks like new! Great continued communication throughout the process and friendly staff.

Likely to Recommend

Repair Quality

Work looks amazing! I was able to pick my car up almost 2 weeks earlier than estimated. Wonderfully communicative and friendly staff.

Customer Service

Work looks amazing! I was able to pick my car up almost 2 weeks earlier than estimated. Wonderfully communicative and friendly staff.

My Experience

Thank you so much for the good work and efficiency in repairing my vehicle and returning it sooner than expected. I appreciate all the hard work you guys do!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service