Collision Experts

5.0 (745reviews)
100%
3463 Harris St,  Lemon Grove,  CA  91945
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Located in Lemon Grove, San Diego, Collision Experts has been serving the community since 2000 and is your answer to Quality Collision Repair & Auto Body Shop Repair. Using state of the art equipment and experienced I-Car and ASE certified technicians you can count on your vehicle being repaired correctly with an attention to detail that is second to none. With our lifetime warranty, you’ll be assured that we will stand behind our work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR
Scion
Toyota
Call
Email

Reviews (745)

Customers say
Overall Customer Satisfaction
Customers consistently praise Collision Experts for delivering outstanding repair quality, with many noting their vehicles looked and felt brand new upon return. The shop receives high marks for proactive, transparent communication, with customers frequently highlighting timely updates via calls and texts throughout the repair process. Timeliness is a recurring strength, with numerous customers reporting their vehicles were completed earlier than promised. The staff is widely described as professional, friendly, and genuinely caring, going above and beyond to assist with insurance coordination and customer needs. Several customers noted the added touch of thorough vehicle detailing upon return. A small number of customers mentioned minor delays, primarily attributed to insurance approval wait times or parts availability, and one noted a small paint defect requiring a follow-up visit. Overall, the sentiment is overwhelmingly positive, with customers expressing strong loyalty and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"The repair quality exceeded my expectations. The workmanship was outstanding, and everything was done right the first time. Attention ..." Read more
"Expert and skilled work. I cannot tell where the damage was previously. My vehicle was expertly detailed and returned to ..." Read more
"... made sure I felt confident every step of the way. The quality of the work exceeded my expectations. My vehicle looks absolutely amazing. The attention to detail and craftsmanship are obvious, ..." Read more
"They are the nicest, most capable, and honest people that I have dealt with in a long time. I can't begin to sing their praises ..." Read more
"Collision experts has the highest quality. Color match is spot on. I wont go anywhere else."
"it was ready before they said it would be. And their original date that it was gonna be ready ..." Read more
"My vehicle was ready promptly with no delays. Vehicle was delivered promptly."
"... went over there on Thursday morning, and somehow they had it ready for me by Friday afternoon when I told them I had company coming from out of ..." Read more
"Yes, they actually finished earlier than expected. it was a nice surprise!"
"There was a slight delay but that was awaiting insurance approvals, not the shop"
"... answer any questions that I had in a timely manner and kept me in the loop about every little detail!" Read more
"... notified if anything was wrong or more damage was found. Throughout the process with insurance communication was flawless." Read more
"... customer service was best in class and professional. Was informed and updated consistently. Communication was excellent. Staff was always patient with questions and had answers ..." Read more
"Unparalleled, crystal clear communication throughout the process."
"Best auto body shop in all of San Diego. They do quality work, communicate clearly, charge a fair price, and get it done in a timely manner. What more are ..." Read more

My Experience

I loved how they made my car look exactly the same and even brand new off the lot. I love them so much and I love their work.!

Likely to Recommend

I’ve gotten my car serviced twice and this is the only place I will go moving forward.

Repair Quality

Truly the BEST customer experience. They go above and beyond. Kind. Friendly. Consistent.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Have to say they are amazing not only have they been there for multiple accidents but every time they made me feel like they have my vehicle secured and always they made sure my rental car was ready for pick up when I drop it offf to them. I will always go to them when needed but really hope never again but they are the place to go.

My Experience

Great experience, excellent customer service and repairs. Kept me updated throught the length of the repairs, would definitely recomend

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They covered every detail I needed and made the whole process smooth and stress-free. Excellent service from start to finish!

Likely to Recommend

Repair Quality

I’m very happy with the results and costumer service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They assured me that they would order my parts and have them delivered the next day and have my car ready the same day my parts were delivered

Likely to Recommend

I would recommend my family and friends to them I’m am extremely happy with my car

Repair Quality

From start to finish everything was upfront no hidden fees he promised me that he would order my parts and have them the next day and finish my car the same day and collision expert repair did exactly that I can’t thank them enough

Customer Service

The girl at the front desk was sooo nice and respectful really enjoyed talking to her

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have been to Collision Experts several times before that’s why I come back. Auday, Serena, and David are professional and friendly. When I picked up my car it looked like it had just come out of a showroom. All I could say was WOW.They do excellent work. You will be glad that you took your car there. They are the best! Thank you for a great job.

Likely to Recommend

I have been to Collision Experts several times before. They do excellent work that’s why I keep coming back when I need a repair.

Repair Quality

Collision Experts are the best repair shop.

Customer Service

Auday, Serena and David are friendly and professional and gave me updates on the repairs.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely have a good service

Repair Quality

Very excellent service.

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and quick wait time

My Experience

Special thanks to Zerena and Audey. Extremely helpful and reassuring. 5 stars!

Likely to Recommend

Repair Quality

Kidos to Zerena and Audey for exceptional service and communication

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I would like to thank Aday and Serena for their compassion and patience with me. They were both so polite and helpful. Their customer service is great. The work done on my car is without a doubt satisfactory. Solid company. I wish I never see them again, but if I must have body work done to my vehicle I would with out a doubt come back to collision experts. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good job , communication was some of the best. They showed me respect and showed much care for wanting to make sure my car was fixed and done properly. Would go to this place over and over again, truly very good and kind people who helped me out tremendously

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service

Likely to Recommend

Repair Quality

Amazing service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have and will continue to do so, 100%.

Repair Quality

I oversee maintenance for a fleet of vehicles and have done numerous projects with Collision Experts. I’ve been completely satisfied with the results every time.

Customer Service

Always friendly and professional!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This is the only place I would recommend

Repair Quality

Car looks brand new

Customer Service

Absolute professionals through the entire process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs were absolutely perfect..Will always bring my cars back when needed

Likely to Recommend

i took some business cards so i could give them to people that i know need some work done of their cars !

Repair Quality

car looks amazing

Customer Service

super professional ! updates at every step of the repair

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would highly recommend Collision Experts to anyone that needed auto body work. Their skill, their professionalism, and promptly completing repairs exceeded all expectations.

Repair Quality

Expert and skilled work. I cannot tell where the damage was previously. My vehicle was expertly detailed and returned to me in pristine condition.

Customer Service

The customer service was best in class and professional. Was informed and updated consistently. Communication was excellent. Staff was always patient with questions and had answers promptly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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