Collision Experts

5.0 (711reviews)
100%
3463 Harris St,  Lemon Grove,  CA  91945
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Located in Lemon Grove, San Diego, Collision Experts has been serving the community since 2000 and is your answer to Quality Collision Repair & Auto Body Shop Repair. Using state of the art equipment and experienced I-Car and ASE certified technicians you can count on your vehicle being repaired correctly with an attention to detail that is second to none. With our lifetime warranty, you’ll be assured that we will stand behind our work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Scion
Toyota
Call
Email

Reviews (711)

Customers say
Overall Customer Satisfaction
Customers consistently praise Collision Experts for delivering outstanding repair quality, with many noting their vehicles looked and felt brand new upon return, complete with thorough cleaning and detailing. The team receives high marks for professionalism, friendliness, and genuine care throughout the repair process. Communication stands out as a major strength, with customers highlighting proactive updates via calls and texts, transparent explanations, and advocacy with insurance companies. Timeliness is another recurring positive, with numerous customers noting repairs were completed ahead of schedule. Customers also appreciate the seamless handling of insurance coordination and the welcoming atmosphere. A few customers noted minor areas such as occasional delays due to parts availability or small paint touch-ups needed, reflecting their desire for an already excellent experience to remain consistent.
AI-Generated from reviews written in the last 12 months
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"The repair quality exceeded my expectations. The workmanship was outstanding, and everything was done right the first time. Attention ..." Read more
"Excellent experience from start to finish. The repair quality exceeded my expectations, communication was great throughout the process, and the vehicle was returned ..." Read more
"... made sure I felt confident every step of the way. The quality of the work exceeded my expectations. My vehicle looks absolutely amazing. The attention ..." Read more
"I was very pleased with the quality of paint and bodywork provided by Collision Experts. I would recommend them to anyone."
"... brought our damaged 2019 Sienna in for body work and got it back looking brand new, and thats no exaggeration. They want the extra mile by far! Amazing!!!" Read more
"it was ready before they said it would be. And their original date that it was gonna be ready was accelerated due to ..." Read more
"Yes, they actually finished earlier than expected. it was a nice surprise!"
"... went over there on Thursday morning, and somehow they had it ready for me by Friday afternoon when I told them I had company coming from out of town. Not only did ..." Read more
"... up, it looks like my car is brand new off the lot. The turnaround time was exactly as promised, and everything was handled smoothly and efficiently. What really stood out was ..." Read more
"... work, communicate clearly, charge a fair price, and get it done in a timely manner. What more are you really looking for" Read more
"The team at collision experts were quick and effective with their communication. They were able to answer any questions that I had in a timely manner and kept ..." Read more
"... finish. The team at Collision Experts was professional, communicative, and delivered outstanding quality work. My vehicle looks great, and the attention to detail ..." Read more
"Amazing service with an amazing team who never failed to communicate and provide information and updates along with the repair process. My vehicle looked ..." Read more
"Excellent … excellent!!!! They went over and beyond to help me! Other companies could highly benefit their businesses to parallel this companies, ..." Read more
"Great communication! Friendly, honest, and frequent communication."

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

David and the team were fantastic! Communicative, friendly, and worked really hard to get me back on the road.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Most definitely!

Repair Quality

Extremely satisfied!

Customer Service

Outstanding!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I just wanna say that you guys did a great job on my Toyota truck. You guys worked really hard and you took great care of my truck. It looks beautiful and I just want to thank everyone that worked on it and helped me get my truck the way it is now thank you very much. You guys are the best. God bless and keep up the great work.

Likely to Recommend

Repair Quality

I am so happy you guys did a fantastic job on my truck. Thank you again.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It feels and drives like new,my vehicle was sparkling when I got it back

Likely to Recommend

Repair Quality

It feels and drives like new.My car was sparkling when I got it

Customer Service

From the time of intake to getting my car back, l always had a good feeling about people working at Collision Experts

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Hands down the best collision repair shop in San Diego!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional contacts and workmanship. On time. Done right. Highly recommended!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Hands down best automotive experience I've ever had

Repair Quality

It feels and drives like new my vehicle was sparkling ? When I got back

Customer Service

From the tunnel of intake to my car back ; l always had a good feeling about the people working at collection experts

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the very start to end , very professional and courteous. Kept me informed all the way and they finished sooner then expected

Likely to Recommend

Repair Quality

Very informative and professional

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They are the very best! I was so upset about my car, and it went over there on Thursday morning, and somehow they had it ready for me by Friday afternoon when I told them I had company coming from out of town. Not only did they do a great job. They were such a pleasure to work with.

Likely to Recommend

Seriously, it was a very positive experience more than I expected from a place that does bodywork

Repair Quality

They are the nicest, most capable, and honest people that I have dealt with in a long time. I can't begin to sing their praises enough What was a bad situation was made perfectly fine in record time.

Customer Service

Excellent customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Hands-down best automotive experience I've ever had.

Repair Quality

It feels and drives like new. My vehicle was sparkling when I got it back.

Customer Service

From the time of intake to getting my car back, I always had a good feeling about the people working at Collision Experts.

Kept me Informed?

Yes

Ready on Time?

Yes

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