Collision Masters and Framework

5.0 (481reviews)
100%
119 Pearson Road,  Paradise,  CA  95969

In operation 8 years, 7 years at this location.

Collison Masters and Framework is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. . At Collison Masters and Framework your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (481)

My Experience

The job was completed professionally and I was treated courteously throughout the process. I only have regrets that I added to the employees’ workload. I understand what went into the repair of the crash damage and this was but one of many repairs on the agenda. Hopefully all of you are being paid what you are worth. You are worth the best compensation for your time possible. I vote for raises all around. I am grateful to be restored.

Likely to Recommend

I was very pleased with the work that was done and. with the way that I was treated, So yes I will refer others to this location

Repair Quality

The work came out very nice

Customer Service

This shop did a professional job on my car and the work came out very nice, I was also treated with courtesy and respect and I appreciate that.

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Repair Quality

Customer Service

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Repair Quality

Extremely happy

Customer Service

Returned Clean

Likely to Recommend

I will always recommend them

Repair Quality

Car looks brand new again

Customer Service

Very good work. My car looks like brand new. Chawne and Stephanie was very nice to get info from. Chawne kept us up to date and told us all the details. If we have the bad luck again of our car getting in an accident I’d have it towed there to have the work done.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Excellent work and didn’t keep my car for weeks!

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Repair Quality

Fast and Friendly. Great work.

Customer Service

Returned Clean

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Repair Quality

You guys did a really good job but there's still a scratch on my passenger side door in the back

Customer Service

Likely to Recommend

The work was done well as far as I can tell but good communication is very important. I understand that understaffing may have contributed to this issue.

Repair Quality

Customer Service

Communication could improve.

Likely to Recommend

Repair Quality

They did a fabulous job…could not be happier! Thank you!!!!

Customer Service

Very efficient and professional…went out of the way for us!

Returned Clean

My Experience

We needed our car back since we were leaving town and Shawnee worked with us and her team to make it happen. She even let us pick it up after they closed. Really great experience from start to finish

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Repair Quality

Customer Service

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Repair Quality

Extremely satisfied! Excellent work, prompt attention plus the quick turnaround surpassed our expectations. So grateful to be back in Paradise!

Customer Service

Great people to work with! They were prompt and professional plus the work done on our vehicle was great.

Returned Clean

Likely to Recommend

Thank you

Repair Quality

Great service beautiful work

Customer Service

Very nice made it extremely comfortable

Returned Clean

My Experience

We were in a pinch. We had to get our truck repaired within 3 weeks before moving out of state. I called 3 other auto body repair shops and they couldn’t even begin to repair my truck in that time frame. Collision Masters & Frame not only did a great job repairing my truck, they got it done within the time frame I needed. I would highly recommend Collision Masters & Frame.

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Customer Service

Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Prompt, courteous, friendly, professional, and fair price.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Staff did a great job dealing with my insurance company, who were not so great.

Customer Service

Returned Clean