Collision Plus Autobody

4.9 (683reviews)

98%

(413) 543-4168

390 Main Street, Indian Orchard, MA 01151

98%

See Photos

390 Main Street
Indian Orchard, MA 01151

Get Directions Website Email

Schedule an appointment at Collision Plus Autobody

Book Appointment

About Collision Plus Autobody

See Photos

390 Main Street
Indian Orchard, MA 01151

Get Directions Website Email

Schedule an appointment at Collision Plus Autobody

Book Appointment

In operation 15 years, 13 years at this location.

Collision Plus Auto body is a repair business that has been serving the community since 1986. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We strive for a quality product and customer satisfaction!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (683)

Sort By:
Newest
Rating

572 Customers Rated

5 Stars

81% Complete

(553)
4 Stars

2% Complete

(14)
3 Stars

0.1% Complete

(1)
2 Stars

0.1% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0.4% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the shop's repair quality, frequently noting that vehicles are returned looking brand new with flawless finishes and perfect color matches. A standout highlight across numerous reviews is the unexpected complimentary detailing service - customers are repeatedly delighted to receive their vehicles cleaned, polished, and vacuumed inside and out. Communication is widely praised, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another strong point, with many vehicles completed ahead of schedule. A few customers noted delays due to parts availability, though they acknowledged this was outside the shop's control. One customer mentioned a desire for more frequent proactive updates. Overall, the overwhelming sentiment is one of trust, satisfaction, and a strong willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"We are extremely satisfied with the workmanship and professionalism of Collision Plus. They went above and beyond our expectations"

"... status of my car throughout the repair process and my maxima came out looking as good as new! Very clean work shop environment from what I could see and everyone I ..." Read more

"... experience. Thank you for restoring my car perfectly. • Frame, paint, and finish — everything looks factory fresh." Read more

"Done right and like new. Every time."

"... Did an awesome job on my vehicle both times. They kept me up to date throughout the repair and was done earlier than expected. Thanks guys!" Read more

"4 days early"

"My repairs were done in a timely manner, the staff was friendly, and my car was much cleaner when I got it back. ..." Read more

"They were actually a half day early!"

"They had to change the delivery date due to a part they ordered but wasnt delivered on time. No fault of theirs."

"... would. The staff at Collision Plus Auto Body had great communication with me throughout the whole process and had my vehicle back to me right on schedule. ..." Read more

"... my satisfaction and within the estimated time. The staff was very communicative and kept me updated on my vehicle's status. My overall experience was excellent and I will definitely ..." Read more

"They texted me every time something changed, and called me to give me updates"

"I had to call several times throughout the process for updates as weeks would go by without an update"

"I was very impressed with the workmanship and the daily updates texted to me. This is a top notch shop."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"We are extremely satisfied with the workmanship and professionalism of Collision Plus. They went above and beyond our expectations"

"... status of my car throughout the repair process and my maxima came out looking as good as new! Very clean work shop environment from what I could see and everyone I ..." Read more

"... experience. Thank you for restoring my car perfectly. • Frame, paint, and finish — everything looks factory fresh." Read more

"Done right and like new. Every time."

"... Did an awesome job on my vehicle both times. They kept me up to date throughout the repair and was done earlier than expected. Thanks guys!" Read more

"4 days early"

"My repairs were done in a timely manner, the staff was friendly, and my car was much cleaner when I got it back. ..." Read more

"They were actually a half day early!"

"They had to change the delivery date due to a part they ordered but wasnt delivered on time. No fault of theirs."

"... would. The staff at Collision Plus Auto Body had great communication with me throughout the whole process and had my vehicle back to me right on schedule. ..." Read more

"They texted me every time something changed, and called me to give me updates"

"I had to call several times throughout the process for updates as weeks would go by without an update"

"I was very impressed with the workmanship and the daily updates texted to me. This is a top notch shop."

Craig (Honda owner) reviewed 8/10/26

You guys are great. I only really dealt with the guys in the office directly, but I'm super happy with the job the guys in the garage did. Attention to details, going above and beyond. And I'm incredibly grateful for all of your patience, kindness and understanding. Whenever we need body work done, we're calling you. Thank you all so much.

Emily (Nissan owner) reviewed 8/10/26

Jessica (Acura owner) reviewed 8/10/26

Jeromy (Cadillac owner) reviewed 8/10/26

The team does an excellent job making sure the vehicle is repaired correctly. They kept us updated weekly every step of the way not once did I not know what was happening. The best shop I’ve ever dealt with period.

Beverley (Mazda owner) reviewed 8/10/26

Yogesh (Mercedes-Benz owner) reviewed 8/6/26

I can’t stress enough how much attention to detail is needed when working on cars that have been in an accident and I can hands down say that these guys have that attention to detail. I got into an accident and had my insurance send me over to them and I have nothing but good things to say about them. My car looks good as new and you can’t even tell there was anything wrong. I will be referring them to any and everyone who needs any kind of body work done.

Sarah (Ford owner) reviewed 8/3/26

Renee (Ford owner) reviewed 7/31/26

It looks great so happy and customer service was excellent. Thank you

They werecamazing

Customer service and job was excellent

Great

Julie (Honda owner) reviewed 7/31/26

Very happy with the outcome!

My car looks awesome. The only thing I don't like is that you made the new fender look so nice and new that I can see the difference between the 2 sides when I look at my car. The new side is a little darker and shinier.

Richard (Nissan owner) reviewed 7/27/26

Satisfied with initial appearance & repairs dealing with mechanical function. Hoping that they hold up. Was pleased with communication particularly with the text updates & personal phone calls (Dan & Bill).

Rebecca (Honda owner) reviewed 7/27/26

very friendly and professional. Kept me updated the whole time.

Richard (Chevrolet owner) reviewed 7/24/26

Lees (Ford owner) reviewed 7/23/26

Done right and like new. Every time.

Great people, friendly service, prompt reminders. All around amazing.

Sarah (Chevrolet owner) reviewed 7/20/26

Rebekah (Subaru owner) reviewed 7/16/26

I had an amazing experience with you guys from start to finish. My car looks even better than it did before my accident. I hope I never have to go to you guys again but I 100% would in the future.

Mark Edward (GMC owner) reviewed 7/16/26

We are very pleased with the overall process and efficiency of the team at Collision Plus and would highly recommend. The updates on the status of our vehicle repairs were timely, the staff were all courteous and professional and we are very happy with how the vehicle looks. Like new again! Thank you!!

Dorcas (Chevrolet owner) reviewed 7/16/26

Extremely professional and job well done my suv is as good as new

I couldn’t be more happier of the extraordinary performance and customer care I was treated with they job well done on my vehicle it’s amazing. Thank you so much for an amazing job and professionalism

Super satisfied

Christian (Subaru owner) reviewed 7/15/26

Ann (Hyundai owner) reviewed 7/13/26

Friendly, fast and a very clean shop

Gregory (Toyota owner) reviewed 7/9/26

My repairs were done in a timely manner, the staff was friendly, and my car was much cleaner when I got it back. I'd definitely recommend them.

The staff were very friendly

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Collision Plus Autobody

Schedule an appointment at Collision Plus Autobody

About Collision Plus Autobody

Schedule an appointment at Collision Plus Autobody

Reviews (683)

572 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0