Collision Pros - Chico
In operation 40 years.
Collision Pros is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. . At Collision Pros your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Had vehicle for 3 weeks and part wasnt ordered so i had to return to for it to be installed, other than that great
Likely to Recommend - 5.0/5.0 -
I already recommended Collisions Pro to friends and family.
Repair Quality - 5.0/5.0 -
Collisions Pro staff made every effort to make my experience a good one: they helped with my Insurance, kept me updated regarding the status of my vehicle and cared for every small detail. The car looks great and I highly recommend the shop for any car and especially Teslas, which was my case.
Customer Service - 5.0/5.0 -
Always attentive, respectful and professional.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good work, thorough diagnosis, options explained.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike, who helped me was very knowledgeable and extremely friendly!
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Very attentive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
No communication through the process. Multiple delays. I called in four times to get an update, was told I would receive a call back and not once were my calls returned. Poor customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
All the employees were super nice. I appreciate everything they did to get me my truck back in a timely matter. They did a terrific job on the paint. I was very surprised on how they were able to color match it given it be such a dark color. They were great on keeping me updated on the repair process. If I ever were in an accident again I would definitely consider using Collision Pros. I appreciate all the hard work they did.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Over sprayed the inside of the bed with primer, left trash in the bed of the truck.
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exelente trabajo preocupados por hacerlo super bien responsables y muy buena atencion le daria muchos 10 muchas gracias !!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Took 4 months to repair the first time after pre ordering parts, never received return calls or answer to get car in for warranty repair. At pickup for warranty repairs had more and same issues. Emailed office to see how to get fixed no response in 5 business days
Customer Service - 0.5/5.0 -
Didn't communicate had to always contact them