Collision Pros - Chico

4.7 (2,051reviews)
92%
2910 Ca-32 #900,  Chico,  CA  95973

In operation 40 years.

Collision Pros is a full service collision center. We are an I-Car gold status shop, which is the highest level of industry training recognition. . At Collision Pros your satisfaction isn't just a goal, it's a guarantee. We back all of our work with a written, lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,051)

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My Experience

I feel like the team works well together, every team member I've had contact with was professional and helpful. Team members make dealing with less than ideal situations less stressful because I know my vehicle will be fixed correctly and in a relatively quick time frame. Thanks again, Amanda.

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Car was rushed out. Once they got their money from the insurance they were done with me.

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When I picked up my car the first time it was dusty one of the turn signals didn?t work a piece of molding was loose on the windshield and a seal was messed up on the door causing noise in the passenger compartment after the repairs were done the car pulled to the right while driving

Customer Service

The shop didn?t call me when they said they would. I had to call the shop only to be rushed to come get my car. When I had a problem with the way the car pulled to the right (after it didn?t pass alignment three times) I was told it was within specs and there was nothing the shop could do.

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Seems they are overbooked. Also seems Staff is enduring turnover which creates repetitive explaining from customer. Cars should be cleaned inside from workers

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Body repairs look fine. However Car has not started since it was returned to us. Need a tow truck

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Staff very polite and apologetic regarding severe delays.

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my ONLY complaint was lack of keeping me update on my vehicle. I had to call several times to stay informed.

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