Collision Pros - Davis
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
With a caveat that your car may be in the shop for longer than you expect.They did try to make me happy and did a few extra repairs and gave me 100$ off my deductible to make up for the delay.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Not completed. One part ordered twice and incorrect both times so pending arrival of correct part still.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Communication was an issue. I had to call and check on status of my car three times because I had not heard back from the shop.
Customer Service - 3.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0 -
They were nice, the work looked good, and aaa, enterprise, and Collision Pro all worked smoothly with each other.
Repair Quality - 5.0/5.0 -
I think it looks good, don't see anymore damage. I will say that my gas tank door looks different (smaller) and when I went to open it, the door didn't pop out as far as it usually does but I can't say for sure that is the fault of Collision Pro. That just might be me being nit picky. So I believe the work was good.
Customer Service - 4.0/5.0 -
I was satisfied with the work itself but the amount of time it took and some lack of communication was a bit unsatisfactory.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Quality of work was great and Alexander was very helpful in his communication. Taking a couple points off for weird automated text message system that apparently is inaccurate. Also when I got home I noticed a small seal that on the door panel that wasn’t put back and some adhesive on my door that I needed to rub out with some solvent spray.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
For a very minor damage, it took too long, 10 days. Nobody ever got back to me for follow-up, that I had to ask my insurance company to call you. You posted a date thar it was ready and then it wasn't, so that was a bummer. No need to call me back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
It was three days late and there was very little communication.
Customer Service - 2.5/5.0 -
I only received one call the entire time despite many attempts on my part to find out what was happening.
My Experience - 5.0/5.0 -
is all good ecept for comunication because is take to long for updates
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
all good
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They were very professional and pleasant to work with, and they clearly take the pride of a craftsman to each of the component tasks that go into a complex repair of vehicles like my sports car. They communicated effectively about any unexpected delays. Really superb.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job, and thanks for the service as well!
Likely to Recommend - 0.5/5.0 -
I tried these people how they do the work but disappointed. I should sent it to the bodyshop where I have a better experience.
Repair Quality - 2.5/5.0 -
Still some gap on the bumper. The weather stripping is now inconsistent.
Customer Service - 2.5/5.0 -
Did not meet the expectations, some residue on the paint that wasn’t polished properly, the inside of my car got full of dust from sanding, they curbed my r front wheel and called me thathey will order and will call me back once the wheel replacement arrived but up to now no calls.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took time to get new parts but Collision Pros kept me updated and got the job finished in the time they had estimated.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work.