Caliber - Davis - Chiles Rd

4.9 (1,683reviews)
98%
5041 Chiles Rd,  Davis,  CA  95618

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,683)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, proactive communication, and timely repairs. Many highlighted the outstanding workmanship, with vehicles returned looking like new, and appreciated the thoroughness of the repair process. The staff was widely commended for being professional, courteous, and attentive. Regular text and phone updates throughout the repair process were a standout feature, keeping customers informed and at ease. Numerous customers noted repairs were completed ahead of schedule, exceeding expectations. A few customers mentioned minor issues upon vehicle return, such as alignment concerns or small finishing touches, though these were promptly resolved. Some customers suggested improvements to cost estimate transparency, particularly around sensor calibration costs. Overall, the overwhelming majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
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"Superb workmanship and outstanding support and updates through 10 day process."
"Fast, friendly and extremely responsive. They really go above and beyond."
"... communicative during both the estimate and repair process. The workmanship appears to be superb." Read more
"Repair work was done per the estimated delivery, and the quqlity of the work was rxcellent and to our complete satisfaction. Staff were cordial and professional in all steps ..." Read more
"... happy that they also were my preferred estimate. The repair is seamless and beautiful" Read more
"Quality work delivered ahead of schedule!!"
"... ride home and picked me up when the car was ready. It was finished hours before I expected. When I paid I was invoiced almost 40% less than the ..." Read more
"Excellent communication and car was done very quickly! Thank you!"
"Professionally done repair and completed ahead of schedule. I am very satisfied with the result."
"They made the extra effort to have it ready early so I could get to work which was greatly appreciated!"
"Staff was exceptionally communicative during both the estimate and repair process. The workmanship appears to be superb."
"... likely costs. Overall, were very easy to work with and kept me informed every step of the way. Thank you" Read more
"Everything was perfect. Start to finish. Communicative and repair looks great."
"... profession, so for this company to work as a team and give me unexpected updates with everything going well and parts ordered, I was very impressed after experiencing my car being ..." Read more
"Great communication via phone and text. They were very responsive too!"

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My Experience

Staff was exceptionally communicative during both the estimate and repair process. The workmanship appears to be superb.

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My Experience

Everything was wonderful, the car was returned in pristine condition! Even though the repair took longer than anticipated, I totally understand why and was kept updated about the progress. Love how easy it was to have them coordinate with the insurance I would absolutely use caliber again!

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My Experience

Repair work was done per the estimated delivery, and the quqlity of the work was rxcellent and to our complete satisfaction. Staff were cordial and professional in all steps of the process. Thank you!

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Professional and friendly staff. Did a great job on my bumper and finished on time. Thank you

Customer Service

My Experience

Did a great job. They also have pleasant staff.

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Great service thank you

Customer Service

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Yes. It’s especially nice that the shop is located next to Enterprise, if you need to rent a car while your car is being repaired.

Repair Quality

Customer Service

Ashley went above and beyond the call of duty.

My Experience

Great customer service from my agent. Car looks fantastic and they were very timely.

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Repair Quality

Caliber Collision made the process very easy. They worked with my insurance company. They gave me a lift after dropping off my vehicle, and when I needed to pick it up. They were friendly and answered my questions. They kept me updated on the progress.

Customer Service

Returned Clean

My Experience

Ashley was amazing in keeping me updated and the service took as long as they said it would.

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My Experience

The work was great. I can't even tell my car was rearended. The work was done in timely manner. They kept updated throughout the process.

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Had a fantastic experience with Caliber Collision in Davis! 10 out of 10 recommend!

Repair Quality

Had a fantastic experience with Caliber Collision in Davis! They explained everything clearly from day one, leaving zero guesswork when it came to costs, repair time, or billing. Ashley was wonderful to work with—patient, friendly, and kept me updated every step of the way. Aside from limited customer parking, everything was handled flawlessly, and my vehicle looks good as new.

Customer Service

They explained everything clearly from day one, leaving zero guesswork when it came to costs, repair time, or billing. Ashley was wonderful to work with—patient, friendly, and kept me updated every step of the way.

My Experience

The work was perfectly done and the car was very clean inside and out.

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Returned Clean

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Absolutely! I had to get this repaired because another autobody shop in town messed up the original repair. The customer associate did a great job explaining why the other repair did not work and told me what was needed to be done, and the cost ended up being very reasonable for the parts and labor

Repair Quality

Customer Service

they expedited my 1-2 day repair work when they found out I am only local for 1 day out of the week. After they completed repairs, even took my car for a quick car wash!