Caliber - Davis - Chiles Rd

4.9 (1,649reviews)
96%
5041 Chiles Rd,  Davis,  CA  95618

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,649)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional customer service, with staff being described as friendly, professional, and knowledgeable. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new and repairs appear seamless. Timeliness is another key positive, with numerous customers reporting their cars were completed ahead of schedule. The shop demonstrates commitment to customer satisfaction by addressing any concerns promptly and providing additional services like car cleaning and transportation assistance.
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"Excellent customer service. Excellent repair work. Excellent communication."
"I was very happy with the work Caliber Collision did on my car. Thank you."
"Beyond Satisfied. The entire experience was a pleasure."
"My car looks great!!"
"... courteous with great communication throughout and repair looks great" Read more
"Everything went smoothly. The car was ready 2 days early and looks gteat"
"My car was completed a day early. How nice is that"
"Quality work delivered ahead of schedule!!"
"Had to keep it over weekend, was promised on Friday…not a problem!"
"Great communication via phone and text. They were very responsive too!"
"I like the frequent updates by text"
"Thank you. The repair was excellent and on time. The office staff was very good at keeping me updated and the fees were clearly stated so it didnt come ..." Read more
"Communicated through text and phone call, much appreciated!"
"Excellent communication throughout the process."

My Experience

Everything was perfect. Start to finish. Communicative and repair looks great.

My Experience

The gentleman that I dealt with from the office was very kind and thorough.

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Returned Clean

My Experience

Ashley was great at assisting me. She was very prompt and kept in touch with me during the entire process. She’s amazing!

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Returned Clean

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Repair Quality

Car repairs looks great and car was washed and cleaned upon pick up.

Customer Service

Ashley was fantastic! As well as the other staff we interacted with at the Chiles Rd location.

Returned Clean

My Experience

Ashley managed our repair efficiently. She kept us informed throughout the process. She even volunteered to wait past closing so I could drop my wife off at the train.

Likely to Recommend

For sure.

Repair Quality

Ashley helped us throughout. Friendly and efficient.

Customer Service

Ashley was excellent.

Returned Clean

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Returned Clean

My Experience

Very attentive & responsive. Came in well above the cost estimate, but very forthcoming with reasons for the overrun. Made every attempt to accommodate my budget and reduce costs where possible. I would recommend that they include some sensor calibration, however, in the initial estimate, as it is likely required these days and very costly. This could better inform the customer of all likely costs. Overall, we’re very easy to work with and kept me informed every step of the way. Thank you

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My Experience

The job was well done and I appreciated being kept informed of progress via text messaging. I can’t say enough about the professional interaction. Very much appreciated during a stressful time. Sharon Shoemaker

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Excellent professional service. Repairs done as planned and in time with notification each day to keep me up to date on progress.

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Excellent customer service!!

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My Experience

Great job to all staff for keeping me well updated and an easy experience!

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My Experience

Excellent and seamless communication and a good repair job

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Excellent service - efficient and courteous with great communication throughout and repair looks great

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Returned Clean

My Experience

Great service and appreciated repair statuses in a timely manner. Davis and Fairfield sites were very courteous. Thanks, Diane and Ray

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Very happy with the service I received super helpful kept me updated on everything that was happening

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Amazing work great service loved every second of it

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