Caliber - Davis - Chiles Rd

4.9 (1,668reviews)
97%
5041 Chiles Rd,  Davis,  CA  95618

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,668)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting that their vehicles looked brand new upon return. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous repairs were completed ahead of schedule. Customers appreciated the transparent pricing, welcoming staff, and the extra touches such as vehicle cleaning upon pickup. A few customers noted areas for improvement directly from their experiences, including suggestions for more detailed initial estimates covering sensor calibration costs, more consistent daily progress updates, and ensuring all components such as logos and panels are fully completed before vehicle return.
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"Fast, friendly and extremely responsive. They really go above and beyond."
"Superb workmanship and outstanding support and updates through 10 day process."
"The body work and repairs to the front bumper are excellent, painted finish appears smooth and all other internal ..." Read more
"Excellent customer service. Excellent repair work. Excellent communication."
"... happy that they also were my preferred estimate. The repair is seamless and beautiful" Read more
"... ride home and picked me up when the car was ready. It was finished hours before I expected. When I paid I was invoiced almost 40% less than the ..." Read more
"Quality work delivered ahead of schedule!!"
"They made the extra effort to have it ready early so I could get to work which was greatly appreciated!"
"... When I delivered the car for repair they gave me an estimate of 5 working days to fix it but they delivered it within 10 working days" Read more
"Professionally done repair and completed ahead of schedule. I am very satisfied with the result."
"... likely costs. Overall, were very easy to work with and kept me informed every step of the way. Thank you" Read more
"I like the frequent updates by text"
"Thank you. The repair was excellent and on time. The office staff was very good at keeping me updated and the fees were clearly stated so it didnt come ..." Read more
"Could be improved. Should be daily progress updates."
"... totally satisfied with the work done. I truely was surprised, but sincerely appreciated the text message daily giving the updates on my vehicle. The office staff ..." Read more

My Experience

The work was great. I can't even tell my car was rearended. The work was done in timely manner. They kept updated throughout the process.

Likely to Recommend

Had a fantastic experience with Caliber Collision in Davis! 10 out of 10 recommend!

Repair Quality

Had a fantastic experience with Caliber Collision in Davis! They explained everything clearly from day one, leaving zero guesswork when it came to costs, repair time, or billing. Ashley was wonderful to work with—patient, friendly, and kept me updated every step of the way. Aside from limited customer parking, everything was handled flawlessly, and my vehicle looks good as new.

Customer Service

They explained everything clearly from day one, leaving zero guesswork when it came to costs, repair time, or billing. Ashley was wonderful to work with—patient, friendly, and kept me updated every step of the way.

My Experience

The work was perfectly done and the car was very clean inside and out.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely! I had to get this repaired because another autobody shop in town messed up the original repair. The customer associate did a great job explaining why the other repair did not work and told me what was needed to be done, and the cost ended up being very reasonable for the parts and labor

Repair Quality

Customer Service

they expedited my 1-2 day repair work when they found out I am only local for 1 day out of the week. After they completed repairs, even took my car for a quick car wash!

Likely to Recommend

They were excellednt all around. No complaints or concerns.

Repair Quality

Looks like new!

Customer Service

Fast, friendly and extremely responsive. They really go above and beyond.

Returned Clean

My Experience

Ashley was an excellent coordinator for the service on my explorer

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professionally done repair and completed ahead of schedule. I am very satisfied with the result.

My Experience

The team was honest, polite and very helpful. Alicia was very supportive of my concerns and should be commmended. All in all a positive experience.

Likely to Recommend

Great customer service, and great work

Repair Quality

Got my car back not only did it look great it had been washed and vaccumed

Customer Service

Everyone was very helpful They were kind, attentive, explained everything step of the way, and communicated with me always.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Every member of the caliber collision team was very helpful. My point of contact was Ashley, and I loved how she kept me updated at every step of the process. I actually preferred my experience at this office with her because of the communication and would choose it again in the future.

Likely to Recommend

Repair Quality

Superb workmanship and outstanding support and updates through 10 day process.

Customer Service

Returned Clean

My Experience

I'm really happy with the service! The work was top-notch and finished right in time. Everything went smoothly without any hassle. Honestly, it was a walk in the park, and since my repair was pretty straightforward, there wasn't much need to suggest extra upgrades.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very comforting knowing Ernie and his office staff were initiating each service as the workflow permitted.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They work very hard to be sure that every customer is totally satisfied with the work done. I truely was surprised, but sincerely appreciated the text message daily giving the updates on my vehicle. The office staff is very helpful and welcoming. I highly recommend them to anyone who needs body work performed on their vehicle.

My Experience

Everything was perfect. Start to finish. Communicative and repair looks great.