Collision Pros - Red Bluff

4.9 (1,109reviews)
98%
705 Mill St.,  Red Bluff,  CA  96080

In operation 35 years.

Collision Pros is a leader in auto body repair with the latest in equipment and training. We specialize in customer service and making the whole process simple and easy. We are the preffered shop in the area for most major insurance companies and vehicle manufacturers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,109)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting that their vehicles looked as good as new upon return. The team is frequently commended for exceptional customer service, described as friendly, professional, and genuinely caring. Communication stands out as a key strength, with customers appreciating regular updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed on or ahead of schedule. Customers also express delight at receiving their vehicles cleaned inside and out. A few customers noted areas for improvement, including occasional missed damage, delays in parts, and a desire for better communication in specific cases - all shared directly from their experiences.
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"My car looks amazing! Collision pros gave me the best price and the parts match perfectly. It was also completed ..." Read more
"The repairs were done perfectly, completed ahead of schedule, customer service is excellent, and overall a great ..." Read more
"Very professional all the way around. Friendly staff. Will return if I ever need repairs again. Highly ..." Read more
"Every time we use Collision Pros, they go above and beyond."
"Ive used this location a couple times now they go above and beyond and its super convenient having the car rental in the same building"
"One other issue came up. But theyre so fast its not a big deal. They got the other part shipped over night painted it the next day. Super ..." Read more
"Made the deadline they gave us. Even on a holiday week!"
"Was ready early"
"the repair took 3x as long as their estimate. They did not leave messages. I am hard of hearing ..." Read more
"... kept me very informed throughout the entire process. They called me when a part was delayed, and let me know when it would be ready." Read more
"They have kept me in the loop the whole time"
"Staff was exceptional, even though there were delays they kept me informed and made sure everything was tip top!"
"Received updates every Tuesday and Thursday as to if more work was needed that the jnsurancw co had already been ..." Read more
"... matches up color wise to be rest of the truck. The customer service was great and updates were nice to get." Read more

Likely to Recommend

Most definitely will recommend

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Customer Service

Returned Clean

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Good work

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Nonev

Customer Service

Good

Returned Clean

Repair Quality

Being that I only had 2500 miles on my new Colorado, I was very skeptical, and concerned about getting my truck rearended, but collision Pros did a absolute great job, they went to work with the insurance, and got my truck back to looking new they had to do some major repairs , very grateful

Customer Service

Monica and the team was great

Returned Clean

Likely to Recommend

Repair Quality

Yes I was recommended to them and I will be Recommending them as well

Customer Service

I brought in my 2017 Camaro Rs 50 year anniversary for a hit and run right rear quarter panel and First thing I was greeted by Rebeca and she started all the paper work pics and got me scheduled the estimate for repair was 2 weeks and Collision Pros Delivered work is outstanding the rental I was given was clean and ready to go after the 2 weeks I got a call from Rebeca saying Miss Margaret your Fireball is ready to come home and the staff at collision pros are very nice and all this went by quickly and Im very happy with the outcome from the interaction with the staff and the insurance conversations and I highly recommend Collision Pros Fast friendly and professional

Likely to Recommend

Repair Quality

Customer Service

Rebecca was awesome at following up with me on details of repairs. Monica was also great in assessing damages and getting parts procured immediately. Thank you ladies! And thank you to the team who conducted the repairs, awesome experience.

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Repair Quality

They did a wonderful job. Quick and Efficient

Customer Service

All friendly and professional

Returned Clean

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Returned Clean

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Repair Quality

Great work and great customer service. I would use them again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’ve used this location a couple times now they go above and beyond and it’s super convenient having the car rental in the same building

Customer Service

Likely to Recommend

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Customer Service

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Customer Service

Returned Clean

Likely to Recommend

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Likely to Recommend

Repair Quality

Every time we use Collision Pros, they go above and beyond.

Customer Service

They are communicative and on top of all correspondence.

Returned Clean

My Experience

Likely to Recommend

I would totally recommend them to my family and friends.

Repair Quality

Customer Service

Monica was very nice and helpful with answering all of my quesion.

Returned Clean

Likely to Recommend

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Customer Service

Returned Clean