Gerber Collision & Glass - Red Bluff

4.7 (368reviews)
92%
13548 Trinity Ave,  Red Bluff,  CA  96080

In operation 81 years, 3 years at this location.

Gerber Collision & Glass - Red Bluff offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (368)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent customer service, with staff being described as professional, friendly, and helpful throughout the repair process. Many highlight the quality of repairs, noting vehicles look like new with perfect paint matching and attention to detail. Regular communication through updates and text messages is frequently appreciated. The shop often completes work ahead of schedule, and customers value the thorough explanations provided. Vehicle cleanliness upon return, sometimes better than when dropped off, is another positive aspect. While some customers experienced delays due to parts availability or staffing issues, the overall sentiment reflects strong satisfaction with the repair quality and customer care provided.
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"They did an amazing job! Very thorough and fast!"
"After the repair I could not tell there had been any damages and all employees were friendly"
"Excellent job. Work completed when promised. Staff professional and helpful"
"Excellent work and care"
"My vehicle was finished like new."
"They updated me every week"
"Gerber communicated well through the process and the repairs are great."
"I was given frequent updates on when the car would be finished."
"i would get my regular tuesday and thursday updates as well as updates on any information that they had"
"Stayed in close contact with all of the updates about my vehicle."

My Experience

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Repair Quality

Customer Service

Excelente servicio al cliente

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Repair Quality

There is still alot of glass broken in the inside

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Exceeded my expectations, very professional, amazing service. Paint is perfect and delivered as promised. Thank you!

Customer Service

Returned Clean

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Returned Clean

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Very pleased. Great service and pleasant experience.

Customer Service

Very good service.

Returned Clean

My Experience

Best 👌 service hands down fast and efficient always accommodating in every way possible. Above and beyond. The shop is redbluff ca is amazing and most importantly their staff. From the store manager to the office staff and the techs smooth sailing.

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I would always recommend.

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Returned Clean

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Returned Clean

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I will recommend them to anyone needing body work and repair.

Repair Quality

Gerber Collision did an excellent job repairing our vehicle. Denise, who manages Gerber was very professional and knowledgeable about the whole process. She did the vehicle assessment of the repairs needed as well as helping me with the insurance company and rental company. I also appreciated the receiving updates during the process. Denise and the staff are personable and great representatives for Gerber Collision & Glass Repair. Thank you for a job well done!

Customer Service

My Experience

Personal service. Friendly staff

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Customer Service

Held up by parts not being available locally

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I would highly recommend Gerber Collision & Glass

Repair Quality

Very satisfied did a wonderful job

Customer Service

Wonderful customer service, repairs were great very pleased. Thank you

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Returned Clean

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Definitely would recommend

Repair Quality

Fast and easy repair on a 2013 Toyota Corolla. Very pleased with the staff.

Customer Service

The gal at the front desk was knowledgeable and kind.

Returned Clean

My Experience

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My Experience

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My Experience

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It looks just like it didn't happen thank you

Customer Service

My Experience

Kept in touch with me letting me know how my car was coming along. Very friendly nice atmosphere. Thank you very much!

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Customer Service

Returned Clean

My Experience

Everyone was super friendly and efficientAntonio was great and was very helpful!