Gerber Collision & Glass - Red Bluff

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very courteous and informative regarding the progress of repairs on the vehicle.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The repair took a little longer than expected. No fault of anyone at the shop, the commutation was great. Everyone was very kind and the job was well done!

My Experience - 5.0/5.0 -

Not only was I satisfied with the repair work, but I really appreciated the updates and your friendly and very competent employees.

My Experience - 5.0/5.0 -

Professional, kind, dependable Very impressed… Detailed about job done as well explaining and paperwork 😁 Thank you 👏

My Experience - 5.0/5.0 -

Great job and service. Keep me up to date on the process at all times. Office staff very polite and did a great job. Shop guys did a great job. Very satisfied

Likely to Recommend - 5.0/5.0 -

Great service! The office and shop staff were very professional, and I was kept updated throughout the entire repair process. Excellent communication and customer service from start to finish. Highly recommend!

Repair Quality - 5.0/5.0 -

Great service! The office and shop staff were very professional, and I was kept updated throughout the entire repair process. Excellent communication and customer service from start to finish. Highly recommend!

Customer Service - 5.0/5.0

Likely to Recommend - 1.0/5.0 -

I'd only recommend if Andrew was still the Manager. He stepped into a difficult situation and did his best to make things right.

Repair Quality - 1.5/5.0 -

The process was mis managed and communication was terrible

Customer Service - 1.5/5.0 -

Customer Service needs improvement. Once Andrew stepped in things did improve.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

My door stays and new passenger side mirror were installed correctly and in a timely manner, and they also washed my car, which was a nice surprise! Andrew, the manager, was very helpful and friendly and went above and beyond to make my headlights look fantastic after the crew at the Redding facility had left wax drips on them after doing some body work on my car a while back. I also liked dealing with Heirra (not sure about the spelling), their receptionist, who is really friendly and sweet.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I highly recommend Gerber Collision.

Repair Quality - 5.0/5.0 -

Repairs on my car were done quickly and professionally. Great staff!!

Customer Service - 5.0/5.0 -

Office personnel were excellent.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It’s good

Customer Service - 5.0/5.0 -

It’s good

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0 -

Great

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Every thing went smooth

Customer Service - 0.5/5.0 -

Every thing went smooth

My Experience - 5.0/5.0 -

Looks like new

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great work looks new

My Experience - 5.0/5.0 -

The repairs were carried out effectively, and on time.. The mechanic and staff were friendly, efficient, and communicated well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent work done in a timely manner.

Customer Service - 5.0/5.0 -

The staff is courteous, and communicates well.

Returned Clean

My Experience - 5.0/5.0 -

Yes, the quality of work was outstanding. Top-notch, however, it's the carring staff that makes this place so great. They kept me informed on everything. Updated me Tuesday and Thursday kept me in the loop. I really appreciated that

Likely to Recommend - 5.0/5.0 -

Of course , they are great

Repair Quality - 5.0/5.0 -

Great staff, great work,

Customer Service - 5.0/5.0 -

Okay , so this girl , that handled my case should be issued a pair of red boots and a red Cape and put a big OS on her chest because she was super, she kept me informed loved it.Thank you very much

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

A couple of delays prolonged the process quite a bit but other than that the experience was good.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0