Collision Pros - Red Bluff

4.9 (1,112reviews)
98%
705 Mill St.,  Red Bluff,  CA  96080

In operation 35 years.

Collision Pros is a leader in auto body repair with the latest in equipment and training. We specialize in customer service and making the whole process simple and easy. We are the preffered shop in the area for most major insurance companies and vehicle manufacturers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,112)

Likely to Recommend

Repair Quality

Great customer service. Awesome repair job.

Customer Service

The woman who helped me was very helpful went above and beyond.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks beautiful!! Thank you so much!

Likely to Recommend

Definitely!

Repair Quality

It looks great! The paint is perfect! I will happily recommend you guys in the future!

Customer Service

Always pleasant! and kept me informed of progress! I had no worries or stress at all!😁

Returned Clean

Likely to Recommend

Repair Quality

When I picked up my vehicle, there were water spots where there weren't before.

Customer Service

Always satisfied with Renee

Likely to Recommend

Repair Quality

It went well.

Customer Service

It went well.

Returned Clean

Likely to Recommend

Repair Quality

Professional and friendly informative staff

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job and very fast turnaround thank you so much

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

car repairs were done very well

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Received help from Chance who was excellent and very helpful.

Likely to Recommend

I don't think we would use them again let alone refer someone

Repair Quality

Sarah did not return calls or keep us updated. We were told it would be ready in 4 days and it was 2 1/2 weeks. If we had been told that up front that would of been accepted but it was false promises. I do commend Neal who answered the phone one day and gave us phone updates as it went along. That was all we wanted.

Customer Service

Poor with Sarah But good with Neal

Returned Clean

My Experience

It looks real good so far, it looks almost bran new, thanks guys.

Likely to Recommend

I like the job and the people.

Repair Quality

My car really looks good 👍

Customer Service

Every one is so nice.

Returned Clean

Likely to Recommend

I scored a 10 because of Sara’s customer service.

Repair Quality

Car seams to be working fine at this time.

Customer Service

Sara went over and beyond to assist me with all my needs and concerns. You are very lucky to have her as an employee.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate you getting my car fixed with you at Collision Pros I talked to employee who fixed my car told him thank you he did a great job thanks

Likely to Recommend

Repair Quality

Fantastic team and quick service, go my car back looking better than ever!

Customer Service

Returned Clean

My Experience

I was met by no one from the repair. No one went over what was done. It was embarrassing and totally unprofessional to not have a person go over the work. I don’t what was fone and felt totally abandoned .. just get in your car and leave was the message. Embarrassing, inept and very poor cloture on a case.

Likely to Recommend

At this point U don’t know what. They found it what was done except for their extensive list of what they took off and put on. I don’t understand some if the things on the list like what original parts we’re used (bumper itself) and what was from another cheaper source.

Repair Quality

No one went over the car with me..,just handed me the keys. The bed of truck was lined with mud and some white substance. I rented from Enterprise there and I cleaned the rental truck inside and out. Whereas my trucks condition was embarrasssing and I took pictures to have a vehicle returned in such a manner. “Take it and get out” was the. Implied message to me.

Customer Service

See former paragraph. I did receive a TMI detailed printout of work but no one walked me through giving the truck back to me The original inspection lady was very nice and thorough. It was getting my dirty truck back and not hearing what the real damage they found from a human that frankly mystified me.

Likely to Recommend

Repair Quality

Wonderful work, in a fast time manner great staff.

Customer Service

My Experience

6 day delay r/t parts not ordered.