Collision Pros - Red Bluff
In operation 35 years.
Collision Pros is a leader in auto body repair with the latest in equipment and training. We specialize in customer service and making the whole process simple and easy. We are the preffered shop in the area for most major insurance companies and vehicle manufacturers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Love, love the new Manager, Lex! He goes above and beyond to ensure customer satisfaction. I appreciate his commitment to the company, his customers and his staff. He has wonderful ideas on how to make Collision Pro's in Red Bluff more successful. I also would like.to give a great big shout out to Renee. She is awesome, kind and caring.
Customer Service - 5.0/5.0 -
Customer service is their strong point!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Customer service was very good
Returned Clean
My Experience - 5.0/5.0 -
They were timely in completing the repair. Thanks
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
They could improve on their communication with the customer. E-mails and Text messages are impersonal. I would rather be called on my cellphone.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If you want a job well done, this is the place. The delays & hangups I experienced are probably part of the landscape right now, no matter which shop you choose. I communicated mostly with Lex & Renea, who were very helpful & informative.
Repair Quality - 5.0/5.0 -
Beautiful job. Literally can't tell my Nissan Versa had been rear-ended by a much larger vehicle. Nice & clean as well!
Customer Service - 4.0/5.0 -
This is hard to rate due to circumstances out of our control such as parts taking a long time to ship. Also there were communication problems at the beginning, because updates were not being shown via the Carwise link as I had been informed, so I felt kind of in the dark. But once I reached out about this problem, the manager Lex began giving me regular updates at my request, complete with photos, and as the job was taking a lot onger than expected, even helped out with a rental car (not covered by my insurance) for a weekend. So you could say it started out as a 4 but ended up a 10+.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the job you did and will come back for any future work needed done. We will always recommend you as well
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work, looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent job all the way around. Great customer service. My Jeep Grand Cherokee looked brand new when we got it back. Excellent. Deserve 20 Stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Collision Pros of Red Bluff we're quick, friendly, and thorough with their work!
Customer Service - 5.0/5.0 -
The staff were friendly and helpful
My Experience - 5.0/5.0 -
Thank you for your work
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
It longer than originally thought. Then on Friday 7/29/2022, Lex told me on the phone call he would help with the extra week my daughter had to pay on the rental car. It ended up taking a week and one day longer than what was originally covered with the insurance. When my daughter picked it up yesterday he paid for one day not help with 8 days of rental. He said he didn't remember telling me he would help. He absolutely did. The car looks good but I think we should have gotten it back within the 30 days I was told it would be. Thank you!!!
Customer Service - 2.5/5.0 -
Communication was not great.
My Experience - 0.0/5.0 -
Cash was missing from my car and it took twice as long to repair.