Collision Pros - Red Bluff
In operation 35 years.
Collision Pros is a leader in auto body repair with the latest in equipment and training. We specialize in customer service and making the whole process simple and easy. We are the preffered shop in the area for most major insurance companies and vehicle manufacturers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks amazing thank you collision pro
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the prompt and excellent work as well as great customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job on my car
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated your keeping me informed of all the progress along way and being true to your time of delivery your stuff is extremely nice to
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I may have already done this but it doesn’t show up on my phone so I figured I’d do it again I’m very pleased with the service I got on my car
Customer Service - 5.0/5.0 -
I may have already done this but it doesn’t show up on my phone so I figured I’d do it again I’m very pleased with the service I got on my car
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
They have not finished job. Waiting going on 5 weeks for airbag sensor bracket. They glued the broken bracket so we could take car (no car rental coverage). Said they will call to replace. Rest of body work done. We were told all parts had arrived so we could bring car in and get it back in 3 days. Manager blamed employee who quit for lies about parts being in.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
If a friend or family member was ever stranded near Red Bluff I would recommend they save the money getting their vehicle towed anywhere else.
Repair Quality - 4.5/5.0 -
Check engine light came in after 6hrs if driving time, #4 cylinder is misfiring. I’ve gotta have the whole top end taken apart to see if the plug is connected properly, then work out the problem after that.
Customer Service - 4.0/5.0 -
Parts issues, and shipping, caused pretty extreme delays in the repair timeline, but I had to consistently contact the shop to get updates or information about my repair.
My Experience - 5.0/5.0 -
Great costumer service ; Renee is great. Transit was finished in a timely matter Ave looked great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Ran into money situation where I had to pay more for deductible. Was very difficult to get company to let me make payments. Manager was difficult. I ended up talking to owner and he approved me making payments. Receptionist upset as I kept calling for manager who would not call me back. Someone was lying in this situation as to letting me make payments. Wonder who that was. I do not recommend this company
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Collision Pros have always done an excellent job with our vehicle repairs.
Likely to Recommend - 0.5/5.0 -
I would never recommend this place to anyone
Repair Quality - 0.5/5.0 -
Took my car in to get fixed while I rented a car. I gave Monica the exact two areas I needed fixed and was given a quote on both sides front and back damage. They originally told me it would be about a week. They more then doubled that time and never called back at like they said they would to give me status updates on my car. I had to call back 3 times before they told me what was going on. By the time I went to go pick up my car they said it was finished but only completed the front side. The back side was still exactly the way it was when I dropped it off. They claimed they never had that information from Monica but then found the estimate in the computer after claiming their had been a miscommunication between all of them. The older man who was showing me my vehicle did not even try to help me in anyway said that the rental was going to be due and I would have to come back and re rent another vehicle. He even tried telling me the estimate I was orginally given from Monica was not complete and said he would have to quote me at a higher price. He has made this experience extremely difficult as I work in Chico commuting from Red Bluff on a daily basis with little time off. I agreed even after this entire incident to listen to the new estimate when he said he would call me the next day. It has been almost a week now with no call back. I have never received such horrible service from a body shop.
Customer Service - 0.5/5.0 -
Took my car in to get fixed while I rented a car. I gave Monica the exact two areas I needed fixed and was given a quote on both sides front and back damage. They originally told me it would be about a week. They more then doubled that time and never called back at like they said they would to give me status updates on my car. I had to call back 3 times before they told me what was going on. By the time I went to go pick up my car they said it was finished but only completed the front side. The back side was still exactly the way it was when I dropped it off. They claimed they never had that information from Monica but then found the estimate in the computer after claiming their had been a miscommunication between all of them. The older man who was showing me my vehicle did not even try to help me in anyway said that the rental was going to be due and I would have to come back and re rent another vehicle. He even tried telling me the estimate I was orginally given from Monica was not complete and said he would have to quote me at a higher price. He has made this experience extremely difficult as I work in Chico commuting from Red Bluff on a daily basis with little time off. I agreed even after this entire incident to listen to the new estimate when he said he would call me the next day. It has been almost a week now with no call back. I have never received such horrible service from a body shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very polite, patient, and considerate staff. Never had a problem with any new problem that came up. Everything was able to be taken care of. 😌
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
After leaving the shop drive to Chico for doctor appointment and my headlight fell out and was dangling on the bumper
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
The manager Lex is terrible about keeping the customer informed and retuning phone calls.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
A few things need to be addressed, but they are helpful and good at what they do
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service all the way around. Thank you Lex👍🙂
Customer Service - 5.0/5.0 -
Excellent