Collision Restoration - Noblesville

5.0 (381reviews)
100%
15241 Stony Creek Way,  Noblesville,  IN  46060
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Shop AssistantSparkles

Collision Restoration is a family owned business where we provide our customers a quality automotive repair with one goal in mind-Exceed expectations. We attempt to do this by providing our employees with the needed facilities, tools, and training to excel in today’s collision repair. We work together as a team to accommodate our customer's individual needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru

Reviews (381)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. The frequent and proactive communication - typically twice-weekly text updates - was a standout highlight, keeping customers well-informed throughout the repair process. Timeliness was another strong point, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciated the welcoming, knowledgeable, and professional front office staff. The complimentary interior and exterior cleaning of vehicles upon return was a recurring pleasant surprise. A few customers noted areas for improvement directly from their experiences: occasional unanswered texts closer to completion, some delays due to parts availability, and in isolated cases, a feeling of excessive communication frequency. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Collision Restoration went beyond my expectations in finishing the details on my repair. They continued ..." Read more
"... initial consultation to pickup of completed vehicle. Finished car is indistinguishable from original, and completed 3 days sooner than expected. Staff ..." Read more
"... questions. The personnel were good to interact with. The quality of the work was excellent. I do recommend them highly." Read more
"Their attention to detail is excellent. Everything was fixed, usually better than before. ..." Read more
"I was really impressed when the quality of the repair including the way they blended the paint in the areas around it. It looked like nothing ever ..." Read more
"It was done several days early, which was great!"
"Our vehicle was ready earlier then promised which I appreciate!!"
"My car was ready one week before estimated"
"My repair was done way faster than I anticipated! The staff were so helpful and communicated very well ..." Read more
"Disappointed with completion time compared to initial assurances"
"I was consistently updated and felt like I was given enough information to make informed decisions about my repair. ..." Read more
"This body repair shop has the best customer service. Every day, I received a text with updates on the repair work on my vehicle."
"Much better than any other communication I receive including my physician, federal government, and insurance company!!"
"... actually! Nothing like my prior experiences! They were very on schedule and communicative!" Read more
"Too harassing! Had they slowed or stopped the texts and harassment, they wouldve had a better rating"

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Repair was great! I thought that a few minor blemishes on the driver's side were going to be buffed out.

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The only problem that i've had is the persistent and non ending text messages asking me to rate my service. The only option I had previously was to stop the text messages. However your daily updates use the same system. And when I brought another vehicle in i was not able to get updates without allowing the persistent marketing andrew request for survey.

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Very fast! No surprises, every one was kind and helpful.

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Excellent service, great quality of work!!

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Very good service and love the staff.

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I definitely would

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It looks like a great job was done!

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Very helpful people!

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Car came back like how when I bought it!

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Communicated well and in different ways

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Would like to add that it is important to communicate that your shop is closed on Friday. I needlessly ended up renting a car for three extra days.

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Car looks great!

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Great company to work with! Super personable.

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Definitely plan to recommend them.

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Emily and the rest of the ladies up front did an amazing job walking me through a stressful situation. I really appreciate their help and knowledge.

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