Caliber - Fishers - Britton Park Rd

4.7 (3,630reviews)
94%
13668 Britton Park Road, Suite A,  Fishers,  IN  46038

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,630)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than expected. Timeliness was a strong point, as numerous customers noted their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and attentiveness were repeatedly commended. A few customers noted areas for improvement directly in their feedback, including instances where vehicles were returned with unresolved issues, incomplete repairs, or delays beyond the promised timeframe, and some felt communication could have been more consistent or detailed.
Select to learn more
"They were courteous and kept me informed during the entire process!!"
"... informed throughout the entire repair process. They communicated clearly about the status, any updates, and the expected completion time, which made the experience stress-free ..." Read more
"Amazing! Communication was clear and timely. The work done was impeccable. Every person I encountered was friendly, clear, ..." Read more

My Experience

Very much! They even got it done sooner then the quote 😀

Likely to Recommend

Repair Quality

Very happy with the total experience

Customer Service

Very helpful and friendly

My Experience

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Returned Clean

My Experience

As this was my first time with Caliber Collision, everyone was exceptionally nice and well informed with answering my questions. I was pleasantly surprised as to have the daily communications updates and how quickly the job was done. They did outstanding job and I will be recommending to my friends and colleagues as well.

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My Experience

Thank you so much for getting my car back to me before the original time date.

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Returned Clean

My Experience

My Experience

Fast , efficient & done correctly! I’d never go anywhere else, Caliber Collision is outstanding!

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Repair Quality

In & out in a little over a week!

Customer Service

Fast & friendly!

Returned Clean

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Repair Quality

They did a fantastic job on everything they seen, car drives great except for a creaking noise while steering that they may have missed

Customer Service

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Returned Clean

My Experience

Amazing service!! Asia was wonderful and super informative as well!! Thank you!

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Repair Quality

Customer Service

My Experience

Iyesha was phenomenal!

My Experience

Overall, the experience was quick and generally good. When I loved the text communication. My rep was fabulous. When I picked up the van, a trim piece was not replaced and the door ding that I asked to have fixed while they were already painting it didn’t get fixed. Now if I want it fixed, I have to pay for a rental car for a day and take it back in. School is starting I have 4 kids. Things are goi g to be busy and finding extra time to take it in again will not be easy unless I have a rental. Someone did say he would order the trim piece for me and my rep said she would ask about fixing the door on them but it’s still an inconvenience. She wrote on the door and circled the ding. It was very clear what needed done. Again, overall a great experience but whoever fixed it didn’t do everything we discussed.

My Experience

Great job team. Appreciate the daily updates. Got it done on the day I was told. If I need yall again I’ll come back, hopefully not because I don’t want another accident. Thank yall

My Experience

Everyone at Caliber Collision was so helpful, professional, friendly and efficient. I really appreciated Asia's communication during the entire process. The entire experience was so smooth and I couldn't be more pleased with everyone's hardwork. Thank you everyone at Caliber Collision!

My Experience

This was completed much quicker than I expected, and with the start of the school year that made me extremely happy! The job looked well done and communication was awesome!

Likely to Recommend

Repair Quality

Amazing! Communication was clear and timely. The work done was impeccable. Every person I encountered was friendly, clear, and helpful.

Customer Service

Returned Clean

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Repair Quality

Customer Service