Caliber - Fishers - Britton Park Rd

4.7 (3,699reviews)
94%
13668 Britton Park Road, Suite A,  Fishers,  IN  46038

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,699)

My Experience

Great communication and friendly service. We are pleased with the repair work and would use Caliber again.

My Experience

My experience with Caliber Collision was excellent from beginning to end. They were professional and communicated every step of the process. I was able to get into a rental car in under 30 mins and they were efficient and timely in the repair of my daughter’s car. I will definitely use them again for my car repairs.

My Experience

Likely to Recommend

Repair Quality

Kept me informed the entire time and very transparent about everything!!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks great! It took 2 weeks but they kept me informed with what was going on.Very nice people! I would come back .

My Experience

Likely to Recommend

This was the simplest job to do. paint and replace a bumper cover. Job wansnt' completed when showing up. it was hanging off on one side after sitting there all day. DO quality checks before calling the customer for pickup!

Repair Quality

The repair looks good, just a front bumper replacement.

Customer Service

Was told it was completed, show up and one side of the bumper wasn't aligned and was hanging down. It sat there all day for me to pickup and no quality check on your work. Had to leave overnight to pickup next day. Waste of time is why the rating.

My Experience

I had a very unique situation. Everyone at Caliber Collision treated me with respect and kindness.

Likely to Recommend

Repair Quality

Everyone is kind, efficient and good at their job

Customer Service

Returned Clean

My Experience

I was very pleased with Service Adviser Daniel Dubbs who managed my repair and Receptionist Mariah who greeted me warmly both times I visited the facility. The repair work was done as promised. Both Daniel and Mariah were kind and professional.

My Experience

Kept me updated on the status and finished as estimated.

Likely to Recommend

Repair Quality

Completed on time as promised.

Customer Service

Kept me updated through out the repair process.

My Experience

Thanks

Likely to Recommend

It depends on if you make this problem I have right.

Repair Quality

There is a piece of the back of my car that is coming loose. It was not that way before I had it worked on.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It sounds like my window is down as I drive due to airflow from somewhere but other than that. Can’t even tell anything ever happened

Customer Service

Communication the whole way at every step. I never had to wonder what was going on with my truck. Dan let me know an update almost everyday.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Great repair

Customer Service

Great service

My Experience

Likely to Recommend

Repair Quality

Slight issue when car was picked up but brought it back the next day and the issue was fixed within 5 minutes

Customer Service

My Experience

They were easy and polite to work with

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was thoroughly impressed from start to finish on the communication, estimate and delivery of completion on repairs, etc. Would highly recommend to others - and appreciate the effort from the Caliber team!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

All in all satisfied with service and completion of work

Repair Quality

Communication via text was good and timing of completion and quality of work appears good.

Customer Service

As mentioned the frequent text updates were great.