Caliber - Indianapolis - Castleton

4.9 (5,890reviews)
98%
7650 E 88th Pl,  Indianapolis,  IN  46256

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,890)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff created a stress-free experience, and seamless coordination with insurance and rental car services was widely appreciated. A few customers noted areas for improvement, including occasional delays due to parts availability, isolated quality control concerns, and instances where communication could have been more proactive rather than reactive.
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"... understood every step. What stood out the most was the quality of the work and the attention to detail. My Tesla was returned looking amazing, and the car drove perfectly afterward. The team ..." Read more
"... outstanding job on my car repair it looks excellent, you cannot tell anything even happened, it looks just as good better than it did when I bought the car color match is perfect, I highly recommend this location ..." Read more
"My car is absolutely beautiful and there are no signs whatsoever of any damage. Shes so shiny and pretty and it is clear they took ..." Read more
"... with his explanations on what would occur, and was very responsive in providing updates and responses to my questions via phone call or text. He was great at managing expectations, especially ..." Read more
"... Chris as my point of contact for my repairs. He was great with providing updates daily on the status of my car. He answered all my questions by the end of day and ..." Read more
"... Calibers made this so easy and stress-free for me. I truly liked getting the updates, so I I had a timeline going forward. Everyone was so professional and friendly. I could ..." Read more
"The frequent text message updates were great. I didnt have to call them. They were proactive and efficient on every topic"
"The updates I got were generic never admitting to the supply chain issues until I pressed the issue. Never once was accountability ..." Read more

My Experience

My Experience

Chris and Olivia (I think that was her name) were great. They kept me informed and gave me access to my vehicle to get items we missed when first dropped off. The work done was excellent on the vehicle.

My Experience

Very nice people to work with

My Experience

The team at the 88th street location was very friendly and made the extra effort for car pick up. They stayed a few minutes past closing so I could pick up my car. Chris was updating me throughout the entire process. Kayla was excellent and helpful at the front desk each time I visited.

My Experience

Likely to Recommend

Repair Quality

Tyler was great and my car was completed before the scheduled time.

Customer Service

Again Tyler was great!

My Experience

My Experience

Updates on the repair were timely and the completion was very reasonable. Staff members were efficient and professional

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Consistent and clear communication throughout the repair process.

Customer Service

The front desk, Olivia, was cordial and communicated well. Lance was encouraging and kept me updated on that status of my vehicle throughout the week.

Returned Clean

My Experience

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Repair Quality

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My Experience

Great experience

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Repair Quality

Customer Service

Tyler was the best

My Experience

Great experience. Truck looks great

Likely to Recommend

Repair Quality

Very happy with the process and workmanshop

Customer Service

Great

My Experience

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Repair Quality

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Repair Quality

Tyler was helpful in his communications and timetable, job was completed far before schedule which saved a vacation of mine. Olivia at the desk was helpful with getting me in and even had someone get me my car when I had trouble getting there in time! Great shop, great work

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tyler was wonderful to work with and got my car back to me very quickly. There was consistent communication with what repairs were being done and how my car was progressing. Car looks amazing!

Likely to Recommend

Repair Quality

Customer Service

Everyone was fantastic that I communicated with during the repairs.

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Repair Quality

Super friendly, fast and my car looks amazing!!

Customer Service

Returned Clean

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Repair Quality

Customer Service