Lockhart Collision

4.8 (686reviews)
97%
7601 E 88 Th Pl Building # 1,  Indianapolis,  IN  46256
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Shop AssistantSparkles

In operation 53 years.

Lockhart Collision has been in business for 42 years. We have a new state of the art facility that speaks for itself. We offer pick up and delivery options and after hours drop off availability. We have 4 paint booths, with 2 down draft pressured paint and spray booths. One of our booths is a full size truck booth so we can accommodate almost anything!! We have I-Car and ASE Certified Technicians that perform high quality repairs. Lockhart has an exceptional customer service reputation that we hold to the highest standard. We strive to be the best!!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
Jeep
Kia
Ram

Reviews (686)

Customers say
Overall Customer Satisfaction
Customers consistently praise Lockhart Collision for exceptional customer service, with staff being described as professional, courteous, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Communication stands out as a strength, with regular updates keeping customers informed, though some experienced gaps when key staff were unavailable. Timeliness is generally positive, with many repairs completed early or on schedule, despite occasional delays due to parts availability. The complimentary vehicle detailing and cleaning service is frequently mentioned as an unexpected and appreciated bonus. While most experiences are overwhelmingly positive, some customers noted areas for improvement in communication consistency and parts ordering processes.
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"... an excellent experience with Lockhart Collision! The staff was wonderful—professional, friendly, and truly cared about keeping me updated throughout the process. ..." Read more
"... had a great experience with this auto repair shop. The staff was professional, honest, and took the time to explain exactly what was wrong with my car. The repairs were ..." Read more
"My vehicle looks as good, if not better, than the day I bought it! Paint is flawless. Panel margins are perfect. Couldnt ..." Read more
"1 day service turned into 1 week that I was without a vehicle. Service was scheduled without Lockhart taking proper ..." Read more
"Couldnt be happier with my repair experience! Expert staff. Wonderful communication. I would choose Lockhart ..." Read more

My Experience

I appreciate Scott Edwards for his willingness to help me

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Bill was a great communicator and kept me abreast of my car status. All good in that vein, it did take a bit of time to acquire all the parts but I’m sure that is standard. Thank you

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All good with Bill

My Experience

Thanks...

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Thank you...

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I had to contact them to get an estimate and about the damage to my car. They were dealing with the dealership who wrecked my car and their insurance company

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Kind staff. Excellent repair.

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This was a pleasant surprise to work with people who cared to get my car done well and quickly.

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She was not very personable at all. Asked if they could take the dent above my handle of my door as a courtesy. She says no we don't do that I said that you've done it before on my BMW. I said I don't know if you take it off the money for the collision repair or not and she said that's illegal sir and gave me no other options. Just kind of made me feel like I was trying to scam or something. Put a real bad taste in my mouth. Don't think I'm coming back next time I need a repair. I'll say this to you. If you've had no other complaints about this girl from any other clients then you can disregard what I'm saying. Being in management for 30 years though I would bet all my money that you've had a lot of complaints over the years. They were correct.

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Bill Ramage was great to work with! He is a professional, kind, and communicated in a timely manner!

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Excellent, professional.

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BILL WAS GREAT!

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Absolutely the best experience

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Could not be happier. They went above and beyond to take care of us with our unique situation.

Customer Service

The manager made paper airplanes with my young son while finding a great solution to our problem. Great guy.

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