Collision Restoration LLC

4.9 (987reviews)
98%
5002 W 106th St,  Zionsville,  IN  46077
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Shop AssistantSparkles

In operation 4 years.

Collision Restoration LLC is a family owned business where we provide our customers a quality automotive repair with one goal in mind-Exceed expectations. We attempt to do this by providing our employees with the needed facilities, tools, and training to excel in today’s collision repair. We work together as a team to accommodate our customer's individual needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM
Honda
Hyundai
I-Car
Kia
Subaru

Reviews (987)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless repair process, and exceptional attention to detail. Many highlight the high caliber of repairs, with vehicles returned looking brand new or better than before accidents. The twice-weekly text update system receives widespread acclaim, with customers appreciating the transparency and peace of mind it provides. Timeliness is a strong suit, as numerous customers note their vehicles were completed ahead of schedule. Coordination with insurance companies and rental car agencies is frequently commended as a stress-reducing convenience. A small number of customers noted areas for improvement, including occasional paint mismatches, parts delays, and isolated communication gaps, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
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"... was well informed throughout the entire process. Nothing but professionalism the entire time. I would recommend this business to anyone needing ..." Read more
"... did a fantastic job. Customer service was great. Smooth and easy to work with everyone we interacted with. You guys do great work and I will happily recommend ..." Read more
"Outstanding customer service, communication, and repair of our vehicle. Highly highly recommend.."
"... always been so happy with the service we receive..everyone is so very kind and their work is top notch!! Highly recommend!!" Read more
"Broke my windshield during repair and charged me for their damage. That wasnt in any estimate provided. So $1900 turned ..." Read more
"Communication was amazing , truck looks flawless and I got it back 5 days before they said it would originally be done"
"A couple of weeks early! I think they were anticipating holiday delays but were able to compete before Christmas"
"An excellent repair job. The repair was completed a week ahead of schedule. If I had a question it was answered quickly and ..." Read more
"... communication was kept up. The repair was perfect. They even got it finished 2 12 days early." Read more
"... the paint color actually matches. As of right now, the car is sitting in my driveway and its still not ready because the color is wrong. I cant consider the work ..." Read more
"... super friendly and explained everything clearly. And updates on the progress twice a week! I LOVE that clarity and I wish more places did what you do!" Read more
"... start to finish. Fast service, excellent paint work, timely communication throughout the process." Read more
"... within 3 weeks before they dispose of the paint, yet they never communicated that deadline to me. Because of that, I lost the opportunity to address ..." Read more
"Communication was amazing , truck looks flawless and I got it back 5 days before they said it would ..." Read more
"... much English, they provide friendly guidance and send daily text messages detailing the specific progress of the case. They also pointed out shortcomings in ..." Read more

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Everyone was great and very knowledgeable

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This was a great experience. I will happily recommend my family and friends to have their vehicles repaired here.

Repair Quality

Our vehicle looks as good as new!

Customer Service

Excellent customer service with clear communication and established timelines.

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Repair Quality

Taylor and Gavin were knowledgeable, engaging and prompt. They explained the process, worked with me to make sure I understood how the restoration would take place, and moved us along in a speedy manner. The actual work was accomplished in a speedy but complete manner. And, Gavin and Taylor let me know they would stay beyond the 5:00 closing hour so I could pick up the car (about 5:20). Positive!

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100% satisfied

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Taylor at the front desk is very pleasant and efficient. Gavin did a great job with my estimate as the final bill was very close to the estimate. The text message updates were very helpful. So few companies have a person answer their phone lines. It was great to have your level of customer service. Automated answering machines, chat bots have never given me the same level of service as a human.

Customer Service

Gavin and Taylor are great at their jobs

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Great Service from all

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The whole process was top notch. Everyone I talked with about my car was super professional, very detailed, very knowledgeable, and wanted me to be informed and well taken care of. They helped schedule my rental and have it available when I dropped my car off and had it picked up when I got my car back. I was well informed throughout the entire process. Nothing but professionalism the entire time. I would recommend this business to anyone needing car repair!

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Good work deserves a good referral.

Repair Quality

Our repairs were completed on the timing expected. Fit and finish on new parts was excellent as the parts joined to older parts. Completion communication was effective and timely. Staff worked well with us. Great job!

Customer Service

Good communication. Work completed as proposed with no changes.

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