Langford's Collision Repair - Indianapolis Cr#119

5.0 (402reviews)
99%
5240 W 84th St,  Indianapolis,  IN  46268

In operation 33 years.

Lanford's Collision Repair has proudly served our community with expert auto collision repair services since 1993. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Indianapolis, IN. At Langford's Collision Repair, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (402)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, like new, and exceeding expectations. The team is widely celebrated for exceptional communication, including regular weekly text and email updates that kept customers informed throughout the repair process. Timeliness is a frequent highlight, with many vehicles completed ahead of schedule. Customers also appreciate the friendly, knowledgeable, and professional staff, the convenience of coordinating rentals, and the thoughtful touch of returning vehicles cleaned inside and out. A few customers noted occasional delays due to insurance or parts availability, and some mentioned a desire for clearer status update language, as shared directly in their feedback. Overall, the shop enjoys an overwhelmingly loyal customer base, with many returning for years and enthusiastically recommending the shop to family and friends.
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"Excellent repair quality coupled with exceptionally friendly service. The regular communication of the repair status was ..." Read more
"Amazing service and exceptional quality of work."
"Langford has never let me down. Their work is essentially perfection. Have recommended them several times and those customers ..." Read more
"... used and strongly recommend Langfords for years. Every repair theyve performed on a variety of our vehicles has produced like new results including perfect paint ..." Read more
"Great customer service and top quality work every time."
"Text updates are awesome. It was done over a week early!!! I was so excited to get it back so soon!!"
"It was ready before they said it would be."
"Amazing communication and work. Everything was ready before the expected completion date. All questions and curiosities were explained and ..." Read more
"Thanks for a timely repair! Quality work and leas than the estimate was much appreciated. Will recommend ..." Read more
"Parts availability pushed this back."
"... could not have asked for better customer service. They went above and beyond to communicate with me, and keep me informed on a regular basis throughout ..." Read more
"... a competitive price & by the estimated deadline. The consistent communication of the repair status was truly helpful. An added bonus is the exceptionally friendly staff. ..." Read more
"Communication throughout the whole repair process was great and I never had to wonder what was happening. Final ..." Read more
"... pleasant people at Langfords & very pleasant experience. Excellent communication & notifications. Thanks for making it easy." Read more
"Communication was thorough and regular, I never felt out of the loop"

My Experience

Langford’s is the only place I will take vehicles when I need repair help. Thank you for your time and attention to customer service!

Likely to Recommend

Repair Quality

Very professional and courteous. Communication during repair process is phenomenal.

Customer Service

Returned Clean

My Experience

Best auto repair company I’ve ever dealt with . Polite, professional, courteous and friendly. Always ready to answer questions and give regular updates on progress of repair. I highly recommend them to anyone and everyone.

Likely to Recommend

Repair Quality

I'll go no where else.

Customer Service

Returned Clean

My Experience

Dustin and the Langford’s team was outstanding at every aspect. The experience was excellent. Thank you!

My Experience

You guys always do a great job!

My Experience

My Experience

Likely to Recommend

A family member that's familiar with Langford's Collision and Greg for the past 10+ years recommended your auto service to me

Repair Quality

I recently had bodywork done here and was incredibly impressed. The work on my car was flawless, but what stood out just as much was the manager, Greg, and the front office manager, Nicole. Their attention to detail and genuine friendliness made the entire process seamless. It is rare to see a business run with such high standards of care and professionalism. Highly recommended!!!

Customer Service

Nicole, was very patient, proficient and efficient with handling the digital transaction of required documents. Thank you for being patient with me Nicole.

Returned Clean

My Experience

10/10 service. Made the entire process easy. Coordinated with my insurance and the car rental company. Was picked up to get my rental there, and left the rental there when my car was done. The repairs are perfect. Looks like nothing ever happened. Would go back for sure (but hope not to have to)

My Experience

Langford's has made what can be a difficult situation very easy to maneuver. Their communication was AMAZING as well as their quality of work. They provide the service no one wants to need, but if you do I highly recommend them!! Thank you Langford's Collision Team you all are great!!😊

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very happy with the fender repair. Great timely service at a fair price.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for keeping us updated throughout the process! Appreciate the kindness of everyone at Langfords!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I mentioned all this in my Google review, but will reiterate how much I appreciate the excellence in every step of the process. From prompt and efficient estimate, to scheduling repair, the timeliness of work being done, the professionalism with updates, the ease with rental car, and the absolute skill and perfection of work, there is not one thing that could have been better. I know there is a lot of behind the scenes work that takes place to make all that happen, so thank you to the whole crew. That is what excellence looks like.

My Experience

Excellent work! Looks great!

Likely to Recommend

Repair Quality

Excellent!

Customer Service

Excellent!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very thorough and detail oriented team. The quality of Langfords work is excellent.

Customer Service

Returned Clean