Collision Veterans LLC Simpsonville
In operation 7 years.
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Did a great job with the repairs.
Repair Quality - 5.0/5.0 -
JOHN,SEAN AND BAILY DID AN EXCELLENT JOB.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work. Looks like a new car!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Took them a long time to do the repairs, but it was a job well done.
Customer Service - 4.5/5.0 -
They keep me updated with texts.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Job well done and on time
Likely to Recommend - 0.5/5.0 -
I told the person doing the inspection the headlight was broken and it wasn't put on the estimate. Because of this I had to pay for 2 extra weeks of car rentals
Repair Quality - 2.5/5.0 -
The front headlight was left off of the estimate and never ordered so I had to keep a rental car for almost 3 weeks and pay close to $200
Customer Service - 4.0/5.0 -
Wasn't kept up to date on what was going on and had to stop in to find out
Returned Clean
My Experience - 5.0/5.0 -
I loved the patience and the quality of the work was superb. Job well done, thanks for getting my car back to itself.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job. The people were nice and understanding. The overall experience was great.
Customer Service - 5.0/5.0 -
Customer service was outstanding
Returned Clean
Likely to Recommend - 4.5/5.0 -
great
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
they do great work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! I recommend it 100%, the staff assisted me and explained very well. In short I would give it a 200 if it were possible!
Customer Service - 5.0/5.0 -
excellent service! I recommend it 100%, the staff assisted me and explained very well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Everyone was extremely nice. Communication needs to be more proactive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
It would have been a lot higher until today. It is frustrating when you need the car finished and get no response.
Repair Quality - 2.0/5.0 -
3 things are left to fix and they promised to fix them anytime I could bring the car back. Have call 4 times in 2 days and they are not returning my calls.
Customer Service - 2.0/5.0 -
Not returning calls.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair! I am very pleased with the complete experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
1. The car was dropped off January 22 and we were told it would take approximately one week for return. The car was not returned until 13th, completed. 2. There were text messages at approximately one week intervals stating it was going to take longer to complete the work and return the car. No explanation as to what the issues were and new communication via telephone. The only time we could get a real update is when we called collision veterans directly. 3. Was left in the back of the car, with no acknowledgment that it was there, and no explanation as to what it was. We called to find out what the part was and the manager never returned despite our text including pictures and phone call. on February 16, my husband actually took the part over to collision veterans to find out what the story was. 4. While the repair is fine, their communication is deplorable.
Customer Service - 0.5/5.0 -
See prior comments. The staff is very polite when you do get to speak with someone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly, responsive and kept us updated throughout the process. And the work performed was outstanding.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I want to let you know about some problems I encountered this morning, after picking up my car yesterday afternoon. 1st Car with dirt (dust) inside. 2nd missing parts. I can include photos of the problems I found. It took a long time to repair (and I understand it) but they stopped letting me know how the process was going.
Likely to Recommend - 3.0/5.0 -
No comments.
Repair Quality - 4.0/5.0 -
Sorry to bother you, I just want to let you know about some problems I encountered the day after I picked up my vehicle. It has 2 missing parts, one outside on the fender and another inside which is a plastic cover. The vehicle is dirty inside. I can't attach photos of those problems.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great I would refer them to anyone
Customer Service - 5.0/5.0 -
Customer service was great