Collision Works

4.9 (767reviews)
98%
500 E Anaheim St,  Long Beach,  CA  90813

In operation 27 years.

Collision Works is a family owned collision center that has been serving the greater LA area since 1999. Our cutting edge repair methods provide high quality repairs in a timely manner. As well as achieving customer satisfaction and communication throughout the entire repair start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (767)

Customers say
Overall Customer Satisfaction
Customers consistently praise CollisionWorks for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text updates and proactive status notifications. Timeliness is frequently highlighted, with numerous repairs completed ahead of schedule. Customers also appreciate the added touches of returning vehicles washed and vacuumed. A small number of customers noted areas for improvement, including delays in repair completion, inconsistent proactive communication, and occasional issues with incomplete assembly or missing items upon vehicle return.
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"... did an amazing job repairing my Tesla Model Y. The quality of work was outstanding — my car looks brand new. The entire process was smooth, communication was ..." Read more
"Top notch repair to my Prius"
"Excellent work done on the repairs. It looks like brand new as if it was never on accident. Great customer service. Highly recommend this place ..." Read more
"... attentive and gave excellent customer service. The quality and care is really awesome. Everything was done with ease and organization. ..." Read more
"... customer service! I highly recommend CollisionWorks. The quality of work is the best!" Read more
"Work was well done and finished way before schedule time. Thank you 🙏🏽"
"Thank you all for making an extraordinary effort to have my Tesla repair done in time for the arrival of my family from out of town."
"It was ready one day early!"
"Delayed a week two separate instances."
"Th repair was done beautifully, and completed ahead of schedule."
"Had to call in and ask for updated every time . Not a single courtesy call was sent to me"
"They did a wonderful job of keeping me posted as to the status of the repair"
"I received notification via text on any updates. It was easy for me to call the shop for any questions ..." Read more
"You kept me updated every day regarding the repairs. When the door was not delivered as it should have ..." Read more
"... repairs, and they were able to meet their timeline. I received constant text message updates as to the progress of the repairs, which were greatly appreciated. Lastly, ..." Read more

Likely to Recommend

Repair Quality

Car looks beautiful but my window don’t work sometimes and my dash came gos off and on idk why

Customer Service

Returned Clean

My Experience

Smooth process and very professional. My vehicle looks brand new again.

My Experience

Very well done. I don’t know if I got a good price, but I do know I got good service and a vehicle that looks new. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Easy to work with Good communication Solid work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast and reliable. Good communication.

Customer Service

Returned Clean

My Experience

Great company with great personnel thank you very much for the beautiful job you did

Likely to Recommend

Repair Quality

Great service by a great team Keep up the great work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Does very good work

Customer Service

Returned Clean

My Experience

We took our Tesla X for the second time from receiving damage to the back bumper and door. We have been very happy with the service from Jonathon and the front staff. They have been cooperative and cleaned up some other minor scratches and did a very good quality job. We are also bringing our Cybertruck in and have confidence they will take good care of us.

My Experience

Jonathan and James were wonderful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My camera doesn’t work now

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

I went with you guys because my dad recommended your services, but after this experience I find it almost impossible that I would recommend you to any people I know.

Repair Quality

Items that were supposed to be fixed were not, and the incorrect part (wrong color) was added to car.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

very professional, updated the progress consistently. Very satisfied

Likely to Recommend

Repair Quality

The job was perfect, good attention to detail they left the car clean and gave me estimates for more repairs excellent service will recommend this place

Customer Service

Returned Clean

My Experience

Very professional

My Experience

Jonathan and all staff were amazing and professional . The shop did excellent job with my car and was clean inside and out when I picked it up.. I rarely recommend this Auto shop, and special thanks to JONATHAN

Likely to Recommend

Repair Quality

This is my second time coming to Collision Works this year. This team is amazing, always appreciate the quality of the work they do and their customer service is incredible.

Customer Service

Returned Clean