Collision Works

4.9 (771reviews)
97%
500 E Anaheim St,  Long Beach,  CA  90813

In operation 27 years.

Collision Works is a family owned collision center that has been serving the greater LA area since 1999. Our cutting edge repair methods provide high quality repairs in a timely manner. As well as achieving customer satisfaction and communication throughout the entire repair start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (771)

Likely to Recommend

Excellent Service

Repair Quality

Mr. James was very thorough with my claim. He was friendly & answered all my numerous questions. He always kept me up to date throughout the process.

Customer Service

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Likely to Recommend

I HAVE NEVER BEEN HAPPIER. THIS IS THE HIGHEST QUALITY OF WORK DONE BY A BODY SHOP.

Repair Quality

i am supremely pleased with the high quality of work done on my vehicle. James and Jonathan were the consulate professionals, they kept me informed on the progress, and kept their promise as to the schedule for completions of repairs. Collision Works did a GREAT JOB!

Customer Service

GREAT!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

They were easy to work with and very profesional . And they finished the work on my truck quick. When I went to pick it up, they washed and vacuum it out.i

Customer Service

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I will refer all friends and family directly to this shop in the future

Repair Quality

The repair was beyond expectations, my car was returned to me in excellent condition.

Customer Service

Every person I came in contact with was helpful, friendly and very knowledgeable. I couldn’t recommend them more.

Returned Clean

Likely to Recommend

ive already told everyone how disappointed i am with the service i received :( i just want my AC working again.

Repair Quality

The work was not complete on my car when they returned it to me. i still do not have a working AC and i cant be without a car and my rental car has been returned. im LIVID. im sweating every day in my new car that i pay a lot of money for.

Customer Service

The employees ignored me, scoffed when i asked questions about my car and the progress (seeing as they kept pushing back the completion date).

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Likely to Recommend

Repair Quality

It looks like it never had any damage.

Customer Service

They keep me up to date, so I did not feel like a lost customer.

Returned Clean

Likely to Recommend

These guys do excellent work. The best I've encountered in 60 years of car ownership. I worked in a body shop as a youth and am very critical on bodywork, fit and finish. This shop is excellent.

Repair Quality

Fantastic work. Full roof replacement and one new quarter panel. Took a little extra time due to Covid, but well worth the wait. Truck hasn't looked this good since it was new. I won't go aywhere else.

Customer Service

On a repair that took quite a while, I could have used a little more updating. Several "I'll check that out and get back to you tomorrow" phone calls from junior customer service person didn't happen. Senior management was on the ball.

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Repair Quality

Customer Service

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Repair Quality

Job well done and great communication throughout the repair process!

Customer Service

Excellent communication from start to finish!

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Repair Quality

They have always done an amazing job. I work for State Farm and do and will continue to recommend their services

Customer Service

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Likely to Recommend

This last time was not the first time that I used Collision Works. In fact, I requested using them again when I had my accident almost two weeks ago.

Repair Quality

Excellent service

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The window won’t close all the way one week after getting repaired car back

Customer Service

Returned Clean

Likely to Recommend

They do great work I’ve been using them for the past 10 years and suggesting to friends all the time

Repair Quality

Customer Service

They were great it was a very smooth process.

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Repair Quality

Professional service and great customer service.

Customer Service

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Repair Quality

Collision Works went above and beyond to make sure I was happy with my repairs

Customer Service

Collision Works were very professional and helpful

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Likely to Recommend

I have already recommended Collision Works to all of my Tesla friends and family :)

Repair Quality

The best team. James is incredible. His team is also just as amazing. They walked me through all the steps of the repair and kept me updated on the progress. They were also right on time with the dates which - for anyone who has a Tesla, we know how difficult it is to get parts. They were able to finish all the extensive repairs in two weeks!

Customer Service

The best customer service - from Karen at the front to James.

Returned Clean