Collision Works of Hammond

4.8 (1,073reviews)
97%
15043 Collegetown Drive,  Hammond,  LA  70401
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In operation 5 years.

Collision Works is conveniently located near the University of Southeastern of Louisiana. Our collision centers is known for its expertise, honesty, and stellar service. Here at Collision Works of Hammond, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers of Southern Louisiana.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (1,073)

Customers say
Overall Customer Satisfaction
Customers consistently praise Collision Works for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for outstanding communication, particularly through proactive text updates that kept customers informed throughout the repair process. Timeliness is frequently highlighted as a strength, with numerous customers reporting vehicles were ready on or ahead of schedule. The staff is widely recognized for being friendly, professional, and courteous. A few customers noted areas for improvement, including occasional delays in parts availability, minor paint imperfections, and overlooked repair items, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... experience with clear communications throughout. Amazing invisable repairs, not the least bit of tell-tale signs to be found. Big thanks to all involved in this major ..." Read more
"... they were very good about both. They are the best. They are quick, do high quality work, and very communicative. Looked better than how I dropped it off." Read more
"... start to finish, was exceptionally handled. They went above and beyond to get my vehicle back on the road again looking as good as new. Thanks for everything!" Read more
"... and ensured that everything was repaired correctly. My baby looks like its fresh off of the car lot once again. Thank you for your transparency and all of your hard ..." Read more
"The workmanship is factory level. I couldnt tell after close inspection that my vehicle was ever in an accident. ..." Read more
"... smooth! Love all the text updates and the fact that we got it earlier than anticipated! First class job from a first class company! Thank you!" Read more
"My vehicle was returned to me before the estimated date of return. Being self employed with my truck my livelihood ..." Read more
"Kept me up to date at all times. Repaired early. I had two active claims so it necessitated two separate ..." Read more
"My vehicle was ready when I was told it would be ready."
"... and do quite a number on the front end of my car. I brought my car in on a friday and had it back by next Friday. Staff here are very friendly and transparent with ..." Read more
"... parts. They were very pleasant and professional and communicated every step of the process to me in a timely manner" Read more
"... always gave me a text. If l didnt respond to the text they gave me a courtesy call ." Read more
"... date but it was ready by the second date provided Received updates regularly regarding my vehicle and the status of the repairs They took their time and ensured that ..." Read more
"Collision Works made the process very easy. Kept me informed. Their staff are very professional. The work to my car was perfect. I would recommend ..." Read more
"Great communication and updates as to status."

My Experience

Great communication

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Found missing and lose bolts from the work they did nothing was zipped like it was supposed and then had scratches on my door that wasn't there when it got brought to them and never set up a date or tried to to get the paint fixed

Likely to Recommend

Repair Quality

Customer Service

From the day I entered with uncertainty, to the moment I drove my vehicle away, I was extremely pleased with the customer service, frequent communication and timely completion. Front desk coordinated car rental pick-up directly from the shop, great interpersonal skills from the staff and appreciated that my vehicle was competed on time as initially stated. Most importantly, my car was repaired to its original look and color (which I was concerned due to its unique gray) as if the incident never happened. Overall I personally had a good experience using Collision Works of Hammond. Thank you for taking the extra steps to ensure I felt valued.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Professional job, great communication throughout the repair. Second time using them, will definitely recommend.

My Experience

My Experience

My Experience

Professional service, timely and great staff.

Likely to Recommend

Repair Quality

Excellent professional timely service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I appreciate the paint job that was done on my car. I would definitely use collision works again if need be.

Customer Service

Great customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The paint job is amazing. The door that was mostly damaged doesn’t even look like it was damage is amazing.

My Experience

We are very happy with the repair. You can't even tell anything ever happened! Thany y'all so much.

Likely to Recommend

Repair Quality

Great job! Would recommend to anyone!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very polite. VERY Professional. OUSTANDING PAINT JOB.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good job

My Experience

On te completion and excel work

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The customer service was top tier and my service tech. was well informed!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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