Collision Zone

4.9 (1,089reviews)
98%
106 Bethel Road,  Oxford,  PA  19363

In operation 18 years.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,089)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional quality of repairs, with many noting that their vehicles looked brand new upon return. The workmanship is frequently described as impeccable, with perfect paint matching and meticulous attention to detail. Timeliness is a standout strength, as numerous customers highlighted that their vehicles were completed ahead of schedule. Communication is another highly valued aspect, with customers appreciating regular updates via text, email, and phone calls throughout the repair process. Many customers also expressed delight at receiving complimentary interior and exterior cleaning. A few customers noted areas for improvement, including occasional delays in proactive communication when timelines changed and minor issues with completed work, though these were isolated comments directly from customer feedback.
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"... offers some of the best work Ive ever seen. Their attention to detail is second to none, and their customer service goes above and beyond to make sure everything is ..." Read more
"I've had all my trucks at collision zone. Their work is impeccable. Performed by professionals passionate about their craft. Everyone is helpful, courteous ..." Read more
"The customer service is fantastic. The eye for detail, care and workmanship was above par."
"Always done right, the 1st time. Quality workmanship every time"
"Paint is a perfect match, the body lines are beautiful!"
"Car was ready 24 hours early, so thankful!"
"Very satisfied and happy with the service provided. Car looks brand new and was finished much sooner than anticipated. Everybody was friendly prompt thorough and professional ..." Read more
"... exactly the way it was before I hit the deer and it was done before the date they projected and they also washed and cleaned it from inside.. I totally recommend ..." Read more
"... schedules and restraints. Once work is scheduled, they normally beat target completion dates. Work is performed correctly and professionally with ..." Read more
"Thank you all for a great job repairing my truck.it was finished earlier then expected,wash and cleaned. Beautiful,your team ROCKS!"
"Loved getting updates by text throughout the whole process."
"Impressed with communication, speed and skill at which this body job after a collision was completed. Cannot tell ..." Read more
"The updates were provided by phone so I could ask questions if needed!"
"Kept me informed through out the whole process. Does amazing work, and will continue to use you guys. This is our 2nd ..." Read more
"Again, very little communication"

My Experience

It was a good experience. Everyone was very kind. Our vehicle was repaired timely and efficiently. Would highly recommend your business to others

My Experience

Both Trish and Chris were FABULOUS! Kudos to both!

Likely to Recommend

Repair Quality

Customer Service

Trish and Chris were fabulous and very friendly!

Returned Clean

My Experience

Your team is very customer friendly. The email system keeps the process moving smoothly. I'm a happy customer. Keep up the good work thanks again

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m very happy with the car it looks really good. Paint is a perfect match. Thank you for your service.

Likely to Recommend

Finished product was very nice. I will recommend them in the future!

Repair Quality

Did a very nice job at a reasonable cost. Much appreciated!

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was very kind, thoughtful and honest, but I just wish I didn’t have to bring in my car the day after picking it up. Some more thoroughness would have been appreciated.

Customer Service

Returned Clean

My Experience

Very nice job done promptly. Very pleased but if we meet again it’s under better conditions

Likely to Recommend

Very happy with work and process but I still hope I don’t need your services

Repair Quality

Very nice job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast competent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The customer service is fantastic. The eye for detail, care and workmanship was above par.

Customer Service

The customer service was more than I expected. Made me feel they really cared

My Experience

Elizabeth Paxson

Likely to Recommend

Repair Quality

Only a slight brake shutter that could be unrelated to the repair. Everything else is great.

Customer Service

Returned Clean

My Experience

My experience was great with Collision Zone. They were professional and kept me updated on the status of parts that were ordered. I would definitely go back!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Loved getting updates by text throughout the whole process.

My Experience

Happy with the way they handled everything

Likely to Recommend

Repair Quality

They did a very good job

Customer Service

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

Excellent service thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Collision Zone offers some of the best work I’ve ever seen. Their attention to detail is second to none, and their customer service goes above and beyond to make sure everything is done right and that every customer is completely satisfied.

Customer Service

Returned Clean