Caliber - Kennett Square

5.0 (1,908reviews)

99%

(610) 444-3600

602 West Cypress Street, Kennett Square, PA 19348

99%

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602 West Cypress Street
Kennett Square, PA 19348

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Get an AI powered repair cost prediction

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About Caliber - Kennett Square

See Photos

602 West Cypress Street
Kennett Square, PA 19348

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (1,908)

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1,507 Customers Rated

5 Stars

70.9% Complete

(1353)
4 Stars

6.8% Complete

(130)
3 Stars

0.5% Complete

(9)
2 Stars

0.4% Complete

(7)
1 Star

0.2% Complete

(3)
< 1 Star

0.3% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return, often with a complimentary interior and exterior cleaning that exceeded expectations. Communication was a standout highlight, with customers appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness was frequently commended, as repairs were often completed ahead of schedule. Staff were repeatedly described as friendly, professional, courteous, and genuinely caring. A few customers noted minor concerns such as occasional gaps in progress updates, slight paint imperfections, or delays in repair completion, reflecting areas customers felt could be refined.

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Service Quality
Timeliness
Communication

"... Caliber made for a smooth and efficient experience. The team at Caliber was extremely efficient and friendly. Their work on the repair was top notch. Thank you ..." Read more

"The repairs, which were rather extensive and complex, were made with excellence."

"... repaired my vehicle to my complete satisfaction. I couldnt even tell any difference in the paint color where it was repaired. I also want to express my gratitude in completing ..." Read more

"... kept me informed and updated on a daily basis and returned my car to me better than ever. I will definitely be back for any future repairs ..." Read more

"... process. The quality of the work itself was outstanding. My car looks flawless, as if the damage had never happened. I am very grateful and would recommend Caliber Collision ..." Read more

"... They kept me informed on each step of the process. My vehicle was finished earlier than promised. I wouldnt think twice on using them again." Read more

"Great end to end and finished ahead of schedule!"

"Great service - were always there early to help me. Worked fast, and the car looks great. They even detailed the interior. Awesome job."

"The work was completed well in advance of the anticipated date. Communication from the location was also regular ..." Read more

"Caliber exceeded my expectations in the timely completion of the work and the condition of the car after the repair including ..." Read more

"... returned to its previous state as before the accident.Excellent communication throughout the entire process." Read more

"... car and was so nervous about the repairs, but they kept me informed and updated on a daily basis and returned my car to me better than ever. I will ..." Read more

"They communicated with us regularly and the end product was perfection"

"The Caliber team is always responsive and always picks up the phone and always calls back when they say they will and always explains the process."

"Shop could have done better job or updates about the progress of the repairs."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication