Caliber - Bear
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The entire staff was extremely professional, thorough timely and kept me informed, not used to this type of experience.It was truly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Entire staff was great from the receptionist to the service manager to the technician.
Customer Service - 5.0/5.0 -
Okay, everyb ody was very professional.Timely kept me informed and friendly.We'll use the bare delaware location again.Usually use the middletown location.
My Experience - 5.0/5.0 -
The staff at the location were great, very helpful and car was completed in the stated time frame.
My Experience - 5.0/5.0 -
From beginning to pick up it was definitely a 10 experience. My car looks brand new. Will definitely recommend to anyone needing car repair
My Experience - 5.0/5.0 -
Darren was great assessing my needs for the repairs I needed done. The work caliber does is exceptional and I will continue to use Caliber for any cosmetic repairs needed for all of my vehicles.
Likely to Recommend - 5.0/5.0 -
They always did a great job with my vehicles
Repair Quality - 5.0/5.0 -
Great job. Looks amazing. Thank You
Customer Service - 5.0/5.0 -
Very professional and knowledgeable
Returned Clean
My Experience - 5.0/5.0 -
From the beginning the staff greeted me with kindness and respect. They were very knowledgeable on the process and assisted me through it seamlessly, as this was my first time. IMMACULATE WORK! The staff was in constant communication with me and even returned my rental car on my behalf! 10/10 experience! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was beyond satisfactory, from the staff to the work to be completed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Unfortunately my second time needing their services. Both times they have done an exceptional job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Of course
Repair Quality - 5.0/5.0 -
Thank you so much they did a wonderful job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was outstanding from start to finish. The customer service was excellent from the moment my car was dropped off until the day I picked it up. Barry, who I believe worked on my vehicle, was amazing. From the time he received my car, he kept me informed by calling with updates about the damage, the repairs that were needed, and the services being performed. His communication and professionalism gave me complete confidence throughout the process. When it was time to pick up my car, everything was fast and easy. The customer service representative was friendly and efficient, and when Barry brought my car to me, he took the time to explain the work that had been done and answer my questions. The biggest surprise was when I got inside my car. The entire interior had been cleaned, and stains that I had never been able to remove from my floor mats were completely gone. They honestly looked brand new! I couldn’t believe the extra care they put into my vehicle. Not only was the customer service outstanding, but the quality of the body shop’s work was exceptional. My car looked amazing inside and out, and I had it back within a week. Barry is truly amazing, and I would highly recommend both him and this body shop to anyone looking for quality repairs and outstanding customer service. Overall, it was a fantastic experience!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated being kept in touch with the progress of the work. Daniel was very cordial and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was impressed with the professionalism and the courtesy shown to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and friendly. Kept me informed and did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work was done very well. I was kept informed throughout. Staff was friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelent job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate how smoothly the whole process went and appreciate how quickly the repairs were done. Also, I love that my vehicle was washed and vacuumed/cleaned prior to me picking it up! Such an awesome surprise!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Repairs were done very quickly also
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was done quicker than was expected. The interior was also detailed. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!