Puz's Body Shop Inc

4.9 (788reviews)

99%

(302) 368-8265

97 Peoples Drive, Newark, DE 19702

99%

97 Peoples Drive
Newark, DE 19702

Get Directions Website Email

About Puz's Body Shop Inc

97 Peoples Drive
Newark, DE 19702

Get Directions Website Email

We will make the repair process as painless as possible. We are so confident that our team of professionals will return your car to the manufacture's specifications that we invite you to watch. Come in and relax while one of our experienced estimators looks over your car. We'll set up your rental, too. And once your vehicle is repaired, you can take it home with the assurance that all of our repairs come with a lifetime warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (788)

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696 Customers Rated

5 Stars

82.2% Complete

(648)
4 Stars

4.6% Complete

(36)
3 Stars

1% Complete

(8)
2 Stars

0.3% Complete

(2)
1 Star

0.1% Complete

(1)
< 1 Star

0.1% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the shop's repair quality, frequently noting that their vehicles looked brand new upon return. Many highlight exceptional communication, with regular email and phone updates keeping them informed throughout the repair process. Timeliness is widely praised, with several customers noting their vehicles were completed on time or even ahead of schedule. Customers also appreciate the complimentary interior cleaning and detailing. A few customers noted minor concerns such as occasional delays, small post-repair touch-ups needed, or requests for more detailed explanations of work performed, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"... When I arrived to pick up my vehicle, not only was the repair work exceptional, but they had also cleaned and vacuumed my car—something I truly appreciated. As a woman, that extra ..." Read more

"The work was excellent and superb. I would highly recommend this body shop to my family and friends."

"The job done on my car was perfect. I didnt think it would ever look the same as before. But it even looked ..." Read more

"Excellent repair job! Love my car and so glad Puz Body shop lived up to their reputation! My insurance company ..." Read more

"My car looked like a new car outside and inside. The staff at Puzs is terrific! They are very compassionate, ..." Read more

"In fact, ready on time."

"It was ready early!"

"It ended up being ready two weeks after the estimated date"

"It took a week longer than I was originally told, but that wasn't a problem. I was more concerned that the repair ..." Read more

"They are always communicative, job is done on time or earlier, and always good results in the work!"

"... truly eased my mind. From the beginning to the end, they kept me updated on every step of the repair, so I always knew what was happening and never felt worried or ..." Read more

"I want to highlight how well the team communicated throughout the entire process. The updates were clear, timely, and made everything ..." Read more

"... the repairs, the professionalism of the team, the swiftness of communication between myself and the mechanics involved in my repairs, and the general knowledge ..." Read more

"I was kept up to date every day the car was there. They assisted me with the rental car pick updrop ..." Read more

"I appreciated the updates they provided. The communication brought peace of mind."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication