Roger's Customs, Inc.

5.0 (2,353reviews)
99%
1101 E Pulaski Hwy,  Elkton,  MD  21921
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Shop AssistantSparkles

Rogers Customs is a family owned and operated facility. We have been in business for 40 years. We repair late model collision related body repairs. Our collision center is known for its community involvement, expertise, honesty and stellar customer service. We are a I-CAR Gold facility that prides ourselves in keeping our staff fully educated and updated on all new repair procedures. We have added to our facility by also offering full detailing services as well as Ceramic Pro products to protect and enhance your vehicles appearance.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,353)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding craftsmanship, and friendly, professional staff. Repairs are frequently described as flawless, with vehicles returned looking brand new, often with complimentary interior and exterior detailing that exceeds expectations. Timeliness is a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. Communication throughout the repair process is highly valued, with customers appreciating regular text and phone updates that kept them informed every step of the way. The seamless coordination of rental cars and insurance handling is also frequently highlighted as a major convenience. A few customers noted minor areas for improvement, including occasional inaccuracies in automated status updates and isolated concerns about bodywork finish quality, as mentioned directly in their feedback. Overall, the vast majority of customers express strong satisfaction and loyalty, with many noting they are repeat customers who would not take their vehicles anywhere else.
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"... vehicle that means something to you, dont hesitate. Rogers Customs treated our car like it was their own, communicated with us like partners, and delivered ..." Read more
"... my vehicles. I will never use anyone else, there work is impeccable, detailed, and you cannot tell that there was ever any damage. Absolutely Perfect!" Read more
"... 30 years and it's always a great experience. Their attention to detail both in the estimating and repair phase is outstanding. They keep the customer updated throughout ..." Read more
"... from the moment you walk in the door until the end. Just an absolute top notch place from the service provided and the people who run it." Read more
"Car was completed way ahead of schedule. Employees are so nice and helpful. A great all around ..." Read more
"The vehicle was ready a week ahead of schedule."
"... completely satisfied with the repairs especially since all work was completed ahead of schedule! I have been using Roger's for 15+ years. My Thanks to the entire team ..." Read more
"My vehicle was ready approximately 1.5 weeks ahead of the projected completion date!"
"... professional, kept me updated every step of the way, and even got it done sooner than estimated. I would highly recommend anyone needing body repairs to Roger's Customs!" Read more
"... performing the repairs with attention to all details. Your communication with me, via phone calls, messages, and texts, during the entire repair process has been extremely ..." Read more
"Excellent communication- the whole process from beginning to end was easy- the car looks amazing! Im a very pleased!"
"Staff is exceptional! Keep you updated on every aspect of the repair. Entire saff is super friendly as well"
"... reviewing the vehicle and making an appointment. Roger's Custom kept us up to date on the repairs and estimated time of completion!" Read more
"I got an update text to my phone every step of the way"

Likely to Recommend

Repair Quality

Good job.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

I was so excited to get my car back in perfect condition. The professionalism of the staff and friendly attitude was refreshing. I would recommend them to anyone who needs body work done on their vehicle. Thanks to the body work team. They did an awesome job. I liked getting text messages to keep me updated on the progress as well. They are good with communication. The price I paid was competitive to the other estimates I had. Thanks again for a job well done.

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Returned Clean

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I always direct people to Rogers Cusyom

Repair Quality

Excellent service and perfect repair. Like it never happened!

Customer Service

I have had them repair numerous vehicles over 30 years and always perfect !

Returned Clean

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Repair Quality

My vehicle looks great! Thank you Kevin! My car inside was even detailed.

Customer Service

Returned Clean

My Experience

Rogers did an amazing job on the truck. Exceeded expectations! Before I picked up the truck, they cleaned the interior. The truck was sparkling inside and out. Staff were attentive and clearly communicated the complete process before work began and provided updates Along the way. Would definitely use them again

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Repair Quality

Friendly staff, great work!

Customer Service

Friendly staff, great work!

Likely to Recommend

This vehicle was the second vehicle I brought to Roger's Custom to get repaired. Roger's Custom will always be my preferred collision repair shop.

Repair Quality

When I saw the completed repair, I was amazed! It was if the the accident never happened!

Customer Service

Lea and Kevin were great in keeping me informed of the progress of the repair.

Returned Clean

My Experience

This was the third time we've taken a vehicle to Roger's for a repair. Like the other two times, they did an outstanding job with our Hyundai. This time was more of a challenge being a 20 year old car. They repaired it exactly how we wanted it and the cost was very reasonable. I highly recommend Roger's Customs.

Likely to Recommend

Repair Quality

Excellent work, excellent customer service.

Customer Service

Returned Clean

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Returned Clean

My Experience

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My Experience

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Returned Clean

My Experience

Thank you very much for the work and care that all put into my jeep! Everyone was very kind to me and professional. My jeep was completed in a good time frame. I will be returning there whenever l need work done on my jeep. Sincerely, Ms. gregg

Likely to Recommend

Repair Quality

Thank you kindly for the service on my jeep. The job was done with professional service and the company was very kind and quick! Thank you!

Customer Service

Returned Clean

My Experience

Very pleased with the work! A big thank you!

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Customer Service

Returned Clean

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We recommend Roger's Custom to all our family and friends.

Repair Quality

Customer Service

We had the best customer service from Roger's Custom. From when we called for an estimate on the repair, to reviewing the vehicle and making an appointment. Roger's Custom kept us up to date on the repairs and estimated time of completion!

Returned Clean

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My Experience

Always had excellent customer service and top of the line work.

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Repair Quality

Always satisfied they do top-notch work the best of the best

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Returned Clean

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Repair Quality

There is a good reason we keep coming back there! All the employees are very helpful and they do great work!!!!

Customer Service

Returned Clean