Rogers Customs, Inc.

5.0 (2,393reviews)
99%
1101 E Pulaski Hwy,  Elkton,  MD  21921
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Shop AssistantSparkles

Rogers Customs is a family owned and operated facility. We have been in business for 40 years. We repair late model collision related body repairs. Our collision center is known for its community involvement, expertise, honesty and stellar customer service. We are a I-CAR Gold facility that prides ourselves in keeping our staff fully educated and updated on all new repair procedures. We have added to our facility by also offering full detailing services as well as Ceramic Pro products to protect and enhance your vehicles appearance.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,393)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The team receives high marks for professionalism, friendliness, and going above and beyond. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, as repairs are often completed ahead of schedule. Customers also appreciate the complimentary interior and exterior cleaning upon vehicle return. A few customers noted minor concerns such as paint inconsistencies, a missed door ding, and occasional inaccuracies in automated update notifications, as mentioned directly in their feedback. Overall, the vast majority express strong satisfaction and loyalty, with many being repeat customers over decades.
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"... right. By the time the clay bar and polish were done, the car looked absolutely beautiful. If youre on the fence about trusting someone with a vehicle that means ..." Read more
"... all of my vehicles. I will never use anyone else, there work is impeccable, detailed, and you cannot tell that there was ever any damage. Absolutely Perfect!" Read more
"... for 30 years and it's always a great experience. Their attention to detail both in the estimating and repair phase is outstanding. They keep the customer updated ..." Read more
"Excellent service and perfect repair. Like it never happened!"
"... excellent and their honesty and integrity quite evident. Their attention to every detail was better than we could ever have expected. We cannot give them enough praise ..." Read more
"... completely satisfied with the repairs especially since all work was completed ahead of schedule! I have been using Roger's for 15+ years. My Thanks to the entire team ..." Read more
"... stress. My Humpty Dumpty Jeep looks great again and was even finished before the anticipated completion date. Having a freshly washed and vacuumed vehicle was ..." Read more
"Work was done early and it was done well"
"... professional, kept me updated every step of the way, and even got it done sooner than estimated. I would highly recommend anyone needing body repairs to Roger's ..." Read more
"Truck came back early, repairs were excellent, insurance helped make it painless and I am completely satisfied.. ..." Read more
"... performing the repairs with attention to all details. Your communication with me, via phone calls, messages, and texts, during the entire repair process has been ..." Read more
"... Thanks to the body work team. They did an awesome job. I liked getting text messages to keep me updated on the progress as well. They are good with communication. ..." Read more
"Excellent workmanship and customer service. They explained every little detail, sent updates on progress, and the customer service went above and beyond . ..." Read more
"It was very convenient that I kept receiving updates & did not feel the need to call to check on progress. ..." Read more
"... finish. They made the hoke process seem so easy, also loved that they send updates for different parts of the job. I highly recommend them and will definitely use ..." Read more

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Repair was finished early and they kept me updated at every step. I would highly recommend.

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Very professional and very good work

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Returned Clean

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Very communicative, kept me up to date on repair status, even detailed my care before I picked it up after repairs we done. Highly recommend!!!!

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Roger's was thorough and very clear with the maintenance they were performing. Although they did take a little long, they were very helpful in the end making sure my car was their first priority

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My Experience

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My insurance company named another shop but I wanted to use Roger’s due to my satisfaction with them in the past

Repair Quality

They provided expert professional service and I greatly appreciated the unexpected car wash

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The customer service was personable and professional

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My Experience

GREAT JOB TO ALL AND THANK YOU AGAIN

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My Experience

Well done everyone! Thank you!

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Roger's customs were amazing to work with from start to finish. They made the hoke process seem so easy, also loved that they send updates for different parts of the job. I highly recommend them and will definitely use them again.

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My Experience

Rogers has an outstanding “top-notch” crew. I especially liked working with Kevin.

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My experience with Rogers' custom collision was great. Everyone working there was soo nice. I would recommend them to everyone.

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Excellent staff and job

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Excellent job and staff

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Excellent

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Returned Clean