B & G Auto Body

4.8 (862reviews)
95%
863 Old Baltimore Pike,  Newark,  DE  19702

In operation 21 years.

At B&G Auto Body, our experienced team of estimators, technicians and support staff has Proudly served New Castle County for over 20 years. We're committed to restoring your vehicle to pre-loss condition with top quality service and a Lifetime Warranty. While you wait for an estimate or rental car, relax in our newly renovated office with complimentary snacks and beverages. Thank you for choosing B&G Auto Body - we appreciate your trust!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
I-Car
Jeep
Ram

Reviews (862)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication is a standout strength, with frequent updates keeping customers well-informed throughout the repair process. Timeliness is largely appreciated, with several customers noting repairs were completed on schedule or even ahead of time. Customers also highlight the added touches of vehicle cleaning as a pleasant bonus. A few customers noted areas for improvement, including delays in repair completion, gaps in communication during extended repairs, and instances where follow-up visits were needed to address missed or incorrect repairs.
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"Excellent work and customer service. B&G really cares about their customers even after the job is completed."
"... were completed in the time frame I was given. I am very satisfied with the workmanship and quality of the repairs. My car looks like new again." Read more
"... thank B&G Auto Body for taking good care of my car. The team did an excellent job. My car looks great. They are so thorough keep me updated the whole time ..." Read more
"Amazing work and great communication throughout the entire process. Wouldnt go anywhere else."
"... My car was clean once I picked up my vehicle, and the work had been done nicely to my vehicle." Read more

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Repair Quality

B&G Auto Body took care of me and my car in a very timely manner and kept me in informed on the status of my car. Overall a very pleasant and professional experience!

Customer Service

They were very pleasant to work with and kept me up to date on the process of the repair

Returned Clean

My Experience

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My Experience

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Recommendations πŸ’― %

Repair Quality

Job well done πŸ‘πŸΎ

Customer Service

Thanks

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In the end I took it back because of the battery light less than 2hrs later and was told it may need a toon up not sure who that was but let them know nit to say something that don’t make done but fast clean professional and all around awesome other than minor things

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My Experience

They did a wonderful job! Thank You

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They kept me informed on the estimate and time frame on the work

My Experience

Jeremy was very professional and responded promptly to any of my emails or phone calls. I appreciate the excellent customer service and the quality of work that was completed.

My Experience

Jeremy was very helpful. Appreciated how B & G kept us updated with progress of repair.

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Jeremy was professional and explained everything perfectly. Betty was great to deal with

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