B & G Auto Body

4.8 (861reviews)

95%

(302) 454-7500

863 Old Baltimore Pike, Newark, DE 19702

95%

See Photos

863 Old Baltimore Pike
Newark, DE 19702

Get Directions Website Email

Schedule an appointment at B & G Auto Body

Book Appointment

About B & G Auto Body

See Photos

863 Old Baltimore Pike
Newark, DE 19702

Get Directions Website Email

Schedule an appointment at B & G Auto Body

Book Appointment

In operation 21 years.

At B&G Auto Body, our experienced team of estimators, technicians and support staff has Proudly served New Castle County for over 20 years. We're committed to restoring your vehicle to pre-loss condition with top quality service and a Lifetime Warranty. While you wait for an estimate or rental car, relax in our newly renovated office with complimentary snacks and beverages. Thank you for choosing B&G Auto Body - we appreciate your trust!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

I-Car

Jeep

Ram

Call

Website

Reviews (861)

Sort By:
Newest
Rating

737 Customers Rated

5 Stars

72.9% Complete

(628)
4 Stars

8.6% Complete

(74)
3 Stars

2% Complete

(17)
2 Stars

0.9% Complete

(8)
1 Star

0.2% Complete

(2)
< 1 Star

0.9% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the excellent communication throughout the repair process, with many highlighting daily updates and clear timelines. The quality of workmanship receives high marks, with vehicles often described as looking brand new or better than before. Staff professionalism and customer service excellence are frequently mentioned, with customers appreciating the friendly, helpful approach. Many customers note the added value of vehicle cleaning and detailing services. The rental coordination and seamless process management are also well-regarded. While most repairs are completed on time, some customers experienced delays due to parts availability or other factors beyond the shop's control.

Select to learn more

Service Quality
Communication

"Excellent work and customer service. B&G really cares about their customers even after the job is completed."

"... repairs were completed in the time frame I was given. I am very satisfied with the workmanship and quality of the repairs. My car looks like new again." Read more

"Amazing work and great communication throughout the entire process. Wouldnt go anywhere else."

"B&G does top quality work!"

"I had a great experience and my car looks amazing. The air freshener and tumbler were such a bonus!"

"Calls were made every 2 to 4 days with updates"

"The shop kept me constantly and consistently informed on the repair process. Ive never had contact this ..." Read more

"Open line of communication was 100% a relief!"

"I received multiple calls to keep me updated!"

"As stated before I called several times a day and week and rarely received a call Back. I never got a straight ..." Read more

Service Quality
Communication

Service Quality
Communication

"Excellent work and customer service. B&G really cares about their customers even after the job is completed."

"... repairs were completed in the time frame I was given. I am very satisfied with the workmanship and quality of the repairs. My car looks like new again." Read more

"Amazing work and great communication throughout the entire process. Wouldnt go anywhere else."

"B&G does top quality work!"

"I had a great experience and my car looks amazing. The air freshener and tumbler were such a bonus!"

"Calls were made every 2 to 4 days with updates"

"The shop kept me constantly and consistently informed on the repair process. Ive never had contact this ..." Read more

"Open line of communication was 100% a relief!"

"I received multiple calls to keep me updated!"

"As stated before I called several times a day and week and rarely received a call Back. I never got a straight ..." Read more

Anonymous (Chevrolet owner) reviewed 7/31/26

Kyle (Ford owner) reviewed 7/26/26

Anonymous (Ford owner) reviewed 7/23/26

Aubrey (Chevrolet owner) reviewed 7/20/26

Recommendations 💯 %

Job well done 👏🏾

Thanks

Sarah (Kia owner) reviewed 7/20/26

Mariame (Dodge owner) reviewed 7/19/26

Monique (Nissan owner) reviewed 7/16/26

In the end I took it back because of the battery light less than 2hrs later and was told it may need a toon up not sure who that was but let them know nit to say something that don’t make done but fast clean professional and all around awesome other than minor things

Shannon (Toyota owner) reviewed 7/11/26

Ralph (Honda owner) reviewed 7/10/26

They did a wonderful job! Thank You

Adam (Ford owner) reviewed 7/9/26

Jennifer (Honda owner) reviewed 7/8/26

Lottie (Nissan owner) reviewed 7/6/26

Mary (Mitsubishi owner) reviewed 7/6/26

They kept me informed on the estimate and time frame on the work

Susan (Kia owner) reviewed 7/3/26

Jeremy was very professional and responded promptly to any of my emails or phone calls. I appreciate the excellent customer service and the quality of work that was completed.

Rosalind (Subaru owner) reviewed 7/2/26

Jeremy was very helpful. Appreciated how B & G kept us updated with progress of repair.

Allison (Hyundai owner) reviewed 7/2/26

Sandra (Kia owner) reviewed 6/29/26

Patricia (Subaru owner) reviewed 6/29/26

Jeremy was professional and explained everything perfectly. Betty was great to deal with

Chavez (Nissan owner) reviewed 6/24/26

Ashraf (Toyota owner) reviewed 6/22/26

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view more shops in: Newark | 19702

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

B & G Auto Body

Schedule an appointment at B & G Auto Body

About B & G Auto Body

Schedule an appointment at B & G Auto Body

Reviews (861)

737 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 2.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?