Colorkraft Auto Refinishers, LLC

4.9 (127reviews)
100%
423 Westover Dr,  Columbia,  TN  38401

In operation 7 years, 5 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (127)

Likely to Recommend

Repair Quality

The paint and bodywork on the fenders is outstanding. Took away 1 point for all of the sanding dust left under the hood as well as chewing up a set of expensive lug nuts

Customer Service

Returned Clean

My Experience

Amazing amazing amazing work! Thank you

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job, our car looks amazing!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I gave a 10 because the service you guys give is phenomenal. However, the paint job that I was quoted for in the back did not get done so I need to bring it back in. Sorry I haven’t called you guys sooner. I just got back into town and was just slammed with work. I’ll give you guys a call the next day or two and see if I can find a day that I can get a ride to get it to you guys. I live way out of town so I don’t even have Uber available to me so I have to have a friend take me to drop it off Things happen. I get it. I’m not upset about it at all. Thanks so much.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great communication and support.

Returned Clean

Likely to Recommend

Repair Quality

Everyone at ColorKraft does a great job making sure everything is done right and satisfactory to their customers.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work was completed to full satisfaction. They were organized snd kept us updated throughout the process. They were very friendly and accommodating to our schedule as far as drop off/pick up was concerned.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service from first call to picking up today. Quality of work was top notch.

Likely to Recommend

Repair Quality

The vehicle looks brand new.

Customer Service

Everyone was super friendly and were happy to help when I called. With a repair that does take as long as this one did, I would highly recommend keeping your customer updated so that they are not having to call you for status.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

This shop is the best

Customer Service

Communication was excellent

Returned Clean

My Experience

My Experience

Brought the car multiple times only to be told you didn’t have the parts over and over. Tried calling the number on the email which was the wrong number. We took time out of our day and rearranged things to get my car over to only be told over and over you didn’t have the parts. I get once but multiple times is unacceptable.

Likely to Recommend

After my first experience, it’s very unlikely.

Repair Quality

Took car to multiple scheduled appointments to only be told over and over they didn’t have the parts yet to fix it. Never did they call prior letting us know that. We rearranged things to get my car over there on the dates they scheduled only to be told, we still don’t have the parts. I get things take time but they could have let us know the day before instead of letting us show up each time only to tell us they still couldn’t fix it. The phone number provided on the email wasn’t even right. I literally had to go over there after work just to talk to someone. Highly disappointed. Repairs were fine. It was leading up to getting the repairs that will lead me to not using ColorKraft again. Very bad communication.

Customer Service

Number provided was not correct. Was never informed that parts were not there until we showed up to multiple appointments made by them to only be told not today.

Returned Clean

Likely to Recommend

Repair Quality

Savannah took great care of me.

Customer Service

Returned Clean