Colorkraft Auto Refinishers, LLC

4.9 (127reviews)
100%
423 Westover Dr,  Columbia,  TN  38401

In operation 7 years, 5 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (127)

My Experience

Paintwork looks great. Arguably the best quality body work I've ever had done. Excited to bring more of my collection to you all. The only negative about the whole experience was lack of consistent follow up and lack of follow up that was committed.

Likely to Recommend

With the quality work you all put out, you will end up having more work than you can handle.

Repair Quality

The best quality body work I've ever had done.

Customer Service

Not a 10 due to lack of consistent follow up and lack of committed follow up.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy with the paint job performed from the shop. Savannah and Cole were very helpful throughout the process. Would highly recommend!

My Experience

My Experience

Every single contact we had was top notch. Friendly, professional and great communication. You have a wonderful team.

My Experience

The repair looks even better than the day I bought the car.

Likely to Recommend

I have several other cars, one antique that I plan on taking to them.

Repair Quality

They did a great job

Customer Service

Everybody was extremely professional and took time to explain the entire process.

Likely to Recommend

Repair Quality

Excellent quality work and great communication from drop off to pick up!

Customer Service

Returned Clean

My Experience

See my prior email

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Colorkraft will now be my go-to shop for body and metal work.

Repair Quality

Josh Lemon performed magic on the roof of my badly dented 911. The body and paintwork were fantastic.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job and Savannah was great

Customer Service

Savannah was great to work with and went above and beyond.

Returned Clean

My Experience

These guys are top notch! Fortunate to have an excellent body shop in Maury County like Colorkraft. Good people who do good work for a good price! If in need, give them a chance.

Likely to Recommend

Repair Quality

Customer Service

Savannah’s communication and follow up was extremely disappointing especially considering she is a manager

Returned Clean

My Experience

Very impressed with the quality of work and perfection in the paint refinishing process. You guys are true Pros. Highly recommended!

Likely to Recommend

Repair Quality

Very happy with the results!! And appreciate how quickly the work was completed!

Customer Service

Returned Clean

Likely to Recommend

I will send anyone with paint/body work

Repair Quality

Perfect fit, finish, and communication all along the way!

Customer Service

Great communication and expectation management.

Likely to Recommend

For paint work absolutely; Looks great.

Repair Quality

Quality paint work, but customer service needs some improvement. Emails went days unanswered, and my last email was never addressed. Debating whether to use this location in the future.

Customer Service

Very lackadaisical and unresponsive. I actually got my car back and noticed the fog light was cracked, I emailed and tried to figure out what happened and was never contacted back.

Returned Clean

Likely to Recommend

Repair Quality

Quality of repair was excellent!

Customer Service

Staff is very friendly, and was ready to answer any questions

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I already have

Repair Quality

The work was excellent I do think some communication was off but very easy to work with.

Customer Service

Wasn’t notified of a part delay which just would’ve been nice to know as it pushed the ready date back.

Returned Clean

My Experience

The car looks amazing. The only thing detracting from the entire experience was the length of time my car was at the shop (one month) and the sparse communication to keep me informed about what was going on. I brought the car in as I was leaving for vacation, thinking that in the 10 days that I was gone, the work would probably have been done. I was not aware that a new door had to be ordered or that the insurance company had not signed off on the added expense of replacing the door. It just would have been nice to have been kept in the loop. After I got back from vacation, it was still over a week before I finally got word from insurance that they had signed off on the replacement. It seems like I could have been driving my car during that time until the new door had arrived (unless maybe the car had already been prepped). Like I say, the work is beautiful - just as I imagined it would be. The overall experience just needed more proactive customer care.