Columbia Collision
In operation 42 years, 4 years at this location.
Our goal is to provide high quality repairs to all of our customers. Our collision center is known for its expertise ,honesty, and stellar service. We place customer needs and safety at the highest level. Great customer relations, computerized estimates, preferred shop with insurance companies, and state of the art paint booths. Combined with exceptional skill and auto repair knowledge, we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Middle Tennessee area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dry good experience with Columbia collision. Communication was great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris was really nice - everyone seemed really nice. Work looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I realize some of our apprehensions were a result of the accident and concerns about the damage. The work seems to have been completed as it should and they complied with our requests
Repair Quality - 4.5/5.0 -
So far everything seems to be in tip top shape.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am pleased with the quality of the repairs.
Customer Service - 5.0/5.0 -
Chris did an excellent job answering questions about the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the quality of the repair and the final price. The vehicle came out great, and I appreciate the work Columbia Collision put into getting it repaired properly.
Customer Service - 5.0/5.0 -
Overall, I’m very satisfied with the service and the final outcome. There were a few points during the repair where I had questions about additional costs, but Chris was responsive and the final price was fair. The vehicle was completed well, and I’m happy with the experience overall.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Columbia Collision repairs 100% of my vehicles. Always at a reasonable price, friendly service and most professional paint and repair work!!
Customer Service - 5.0/5.0 -
Always Professional and with a smile
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and experience eye the insured’s agent!
Customer Service - 5.0/5.0 -
Great experience and communication with the shop!
My Experience - 5.0/5.0 -
Chris was professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Getting updates was nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service also !! Thank you !
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
It took them three days instead of 12 install the mirror because they painted the mirror red when it was supposed to be black. They took pictures of the truck, so they should have known what color to b Mirror.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repairs was excellent. It just took a month to get it in the shop.
Customer Service - 5.0/5.0 -
Always friendly and professional
Likely to Recommend - 5.0/5.0 -
I have been at the ford place before
Repair Quality - 5.0/5.0 -
Everything great
Customer Service - 4.0/5.0 -
I wish I would see the old people I Sean before