Combs Collision - Westerville

2,930reviews
64 Israel St.,  Westerville,  OH  43081

In operation 39 years, 26 years at this location.

Our Uptown Westerville 34,000 sq. ft. is a family business serving our neighbors in Uptown Westerville, New Albany, Worthington, Dublin & Powell, Ohio since 1987 with 2 locations to serve you. Find our auto collision center locations near you. We provide experienced collision repair services for 36 years. Thank you to our customers and partners, we are truly "honored" and "humbled" by the trust placed in us. We know being involved in a car accident can be traumatic and stressful, we are here to help. What we provide is more than just collision repair which is " above & beyond ", we also provide a restoration of normalcy to your life & to protect one of your valuable assets. We value honesty and integrity and are committed to extending our family's standards to you on the work we perform. Our family believes that we have an obligation to the community that has gifted us with success and prosperity. Please join us in supporting the Autism Foundation & the Mid-Ohio Foodbank.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,930)

My Experience

With not rental coverage, I was impressed with the quick turnaround. My agent referred me, and you're not even on their DRP list. You want the right to use OEM parts if you & the customer choose. Thank you and my baby looks fine again.😊

My Experience

I now see the light.! How you have such a great word of mouth in Uptown Westerville. Even the Police officer at the scene had his personal car fixed there. He also said you repair their cruisers too. Thank you and keep up the exceptional service.

My Experience

Mr. Combs thank you again for repairing my 2022 CT4 . Impeccable workmanship and paint work on the pearl color match.

My Experience

Very nice job.

My Experience

Paul Combs did an excellent job from start to finish. Getting in a car wreck was a stressful and nerve wracking experience but he explained the whole process clearly for me and got our car back to us ahead of schedule! Thank you so much Combs team!

My Experience

Great job !

My Experience

My MDX looks good.! Thank you also for the ride home & pickup.

My Experience

Sue once again I am sorry for my bad English over the phone. You were so courteous and respectful with me. My Pathfinder looks fantastic, and we did get through all the updates. Please also tell Christy & Mike thank you for me.

My Experience

Paul not only was you $ 769.58 cheaper than the Acura Dealership. You & your staff was very pleasant. And thank you for your follow call, what great service.

My Experience

Christy & Paul were very courteous and professional. My Jeep looks great and done 2 days early. Plus $ 550.00 less than the other Bodyshop I was going to use.

My Experience

Thank you Sue for getting our car in & done before the 3-day weekend. We are going out of town and was sweating not having it. Once again you came through for me.!

My Experience

My Experience

Thank you, Sue & Cristy, this was my second experience. Once again, I am very satisfied.

My Experience

One word: Exceptional !

My Experience

Referred from a friend, but still got 3 estimates. Not only excellent repairs and service, but you also had the best price !

My Experience

Thank you so much for the great job on my car. As a decade old repeat customer, you once again hit it out of the park on the color match. Paul also thank you for working with me on the price difference the insurance paid and what you charged me.

My Experience

10 STARS !!!! Thank you, Christy, Sue, & Mike for all the help so we made our Vacation. You really do care !

My Experience

One week turned into a month. Every week (Sue), said it would probably be the end of the week, the end of the week, the end of the week. I understand delays, but if you don't know....don't know..SAY SO. Also, when I finally picked up my car, I was charged $ 1000 deductible when I was not supposed to (well, then you won't get your car)...later that day, I was issued a check from Combs for $ 1000....your company get an F.

Likely to Recommend

Repair Quality

Repairs were done to exactly what I wanted and expected. Time frame left a little to be wanted, but over all, tough to please everyone.....fine folks and wouldn't hesitate recommending their services..

Customer Service

Service was a bit slow, but some parts are hard to come by, I understand. Did get a follow up call from the service department, making sure I was satisfied with the final work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Overall the experience was a good one. Right from the start, Combs Collision (Christine and Sue and shop) made this an experience worth remembering---but one I hopefully never have to repeat. My estimate appointment was properly established and Sue walked me through the process and her estimate and insurance were very close--well done. From there, Christine served as a positive liaison for updates. The shop repaired my vehicle well and it drives as good, if not better than before the accident. I recommend Combs Collision highly! Thank You to all.