Concept Autobody Inc

4.9 (317reviews)
96%
2521 Railroad Ave,  Ceres,  CA  95307
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Shop AssistantSparkles

In operation 23 years.

Concept auto body is a privately owned business. We have proudly severed the central valley for many years, working side by side with customers, local venders, and many insurance companies. Here at Concept we care about you and want to make your experience as stress free as we can with little worry and concern. Our goal here is to provide you quality repairs in a timely manner, while keeping you informed of your vehicle progression. Here at Concept Auto Body we are a family and we hope to build long standing relationships, for many generations!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (317)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and clear communication, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness is frequently highlighted, with several customers reporting their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and willingness to go above and beyond are recurring themes. A small number of customers noted areas for improvement, including occasional repair oversights, delays in starting work after parts arrived, and isolated miscommunication on pricing - all shared directly from customer experiences.
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"... looks brand new again. The paint match is perfect, the bodywork is flawless, and they finished everything right on schedule. Its clear they take pride in their craftsmanship. ..." Read more
"... and kept me informed throughout the entire process. The quality of the repairs was excellent, and my car looks amazing. They went above and beyond to make sure everything ..." Read more
"I was as happy as I could possibly be with the results. Absolutely in awe of the transformation!"
"... work was done in the time promised. But best of all, the repairs were done perfectly!!!" Read more
"... entire business week. When the hood was replaced the technician didnt put it on evenly now Im dealing with a space gap above my left headlight. I feel like I gave them ..." Read more
"Earlier than promised!"
"I was overjoyed to get my vehicle back sooner than expected"
"It was promised 2 days and it was ready"
"Took an entire almost 10 days after the parts needed had arrived to start the repairs and finish them"
"It was very delayed"
"... few extra days than estimated to receive parts but communication was clear." Read more
"I was very pleased with the timely manner and great communication throughout the process of getting my car fixed. They were also extremely helpful in arranging to ..." Read more
"... needed to be done and had great customer service and updated me on any new details they had for me, all the staff was really polite and my car came ..." Read more
"... longer time than they had led me to believe initially. I was being told repeatedly that I would receive regular updates but it wasnt until the last few days that I had to ..." Read more
"I called often to find out"

Likely to Recommend

Of course

Repair Quality

Great service.

Customer Service

My Experience

Awesome service, super fast turnaround.

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Repair Quality

Customer Service

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Everyone deserves to be treated with respect and courtesy.

Repair Quality

Concept Autobody is synonymous with Excellence in service, quality, and respect for their business and their customers. Both my vehicle and my person were treated with the utmost respect. I was advised about the condition of my vehicle to assure my safety. I was honored and treated like family. Concept Autobody is a treasure and I recommend them highly.

Customer Service

Concept Autobody provides respectful and provides excellent service by highly qualified personnel.

Returned Clean

Likely to Recommend

I would recommend to family and friends.

Repair Quality

Josh had great communication and response time. Took my vehicle and communicated well and was extremely nice and professional. Vehicle was finished earlier than expected and on time.

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My Experience

Wonderful job on my car. Wonderful service all together 10/10

Likely to Recommend

2nd time I’ve used them!

Repair Quality

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Returned Clean

My Experience

I’m glad I chose your shop to bring my car to. you all went above and beyond any expectations I had.

Likely to Recommend

If anything happens again they will be the first ones I call

Repair Quality

They worked on my daughters car when she got it back it was beautiful these guys know what they are doing so glad my daughter picked them

Customer Service

Looked like a brand new car excellent work

Returned Clean

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Repair Quality

My car looked amazing thank you concept autobody, and team

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My Experience

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My Experience

Job done in 2 days, Thank you!

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Repair Quality

Job done in 2 days, great customer service

Customer Service

My Experience

I left you a Google review. Check it out!!

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My Experience

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Returned Clean