Concept Autobody Inc

4.9 (294reviews)
96%
2521 Railroad Ave,  Ceres,  CA  95307
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Shop AssistantSparkles

In operation 23 years.

Concept auto body is a privately owned business. We have proudly severed the central valley for many years, working side by side with customers, local venders, and many insurance companies. Here at Concept we care about you and want to make your experience as stress free as we can with little worry and concern. Our goal here is to provide you quality repairs in a timely manner, while keeping you informed of your vehicle progression. Here at Concept Auto Body we are a family and we hope to build long standing relationships, for many generations!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (294)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with staff being described as professional, friendly, and accommodating. Communication stands out as a major strength, with regular updates throughout the repair process and clear explanations of work needed. The quality of repairs receives high marks, with vehicles often looking brand new and paint matches being perfect. Timeliness is generally excellent, with many repairs completed ahead of schedule. Customers appreciate the thorough work that often exceeds expectations and the clean, organized facility.
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"... company and made the whole experience stress-free. The quality of the workmanship was outstanding — the paint match was perfect, body lines were straight, ..." Read more
"I give Concept Auto Body a 10 out of 10 for repair quality. The workmanship was excellent, the finish looked ..." Read more
"They did a great job, they fixed a lot more than what they needed to be done and had great customer service ..." Read more
"... scheduled promptly, work was performed efficiently. The quality of the work was outstanding. I was kept informed daily throughout the whole process ..." Read more
"... work was done in the time promised. But best of all, the repairs were done perfectly!!!" Read more
"Earlier than promised!"
"Yes, my vehicle was completed a day early."
"Car was ready a fay ahead of given time."
"They did an amazing job in such a timely manner . Looks like my car was never in an accident. They ..." Read more
"I was surprised by how quickly the repairs were done and that I was kept informed of the progress. Staff ..." Read more
"... start to finish. From the moment I contacted them, their communication was clear, professional, and fast. The staff was friendly, knowledgeable, and kept ..." Read more
"I had daily text messages from them and I was even called three times to make sure that I was getting the information"
"Great customer service. Very communicative and were great at explaining the issues and damaged that needed to be fixed with my car. ..." Read more
"Phone calls and text messages were clear and concise."
"Excellent customer service. I received excellent updates on vehicle progress."

My Experience

My Experience

Did an outstanding job!

Likely to Recommend

Repair Quality

Amazing service they helped through every step in process even when it got stressful I highly recommend.

Customer Service

Customer service was amazing

Returned Clean

My Experience

Thank you guys for all of your help repairing my truck!! You went way above and beyond customer service to make sure I was taken care of. I will be recommending everyone to you guys!!

Likely to Recommend

Yes I will recommend that’s a most definitely

Repair Quality

Great communication with the Technician and great job totally satisfied 1,000%

Customer Service

Great customer service very professional

Returned Clean

Likely to Recommend

Already did

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did an amazing job. And quick turn over. Highly recommend!

Customer Service

Returned Clean

My Experience

Very professional group They explained everything to me that needed to be done and completed all task I would definitely bring back my vehicle here or make recommendations to other people. Thank you again.

Likely to Recommend

Repair Quality

A good group of people

Customer Service

All went well

My Experience

Josh is amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I felt staff was extremely nice and answered all my crazy questions.

Repair Quality

Concept Autobody replaced the awning to my travel trailer. We tested it out once at home and all worked well!

Customer Service

There was a little confusion in the beginning on getting measurements for the awning, but overall the service we received from staff was good and apologies were made for inconvenience. I appreciated how Mickey was professional and kind!

Returned Clean

My Experience

Concept auto body once again, made my vehicle look better than new with no stress. Wonderful job I refer everyone to try em

My Experience

Super professional. Made the whole process easy. Highly recommend them for car repairs

My Experience

Concept Autobody was very nice and respectful, especially explained everything. They also fixed my bumper so fast and it looks so good

Likely to Recommend

Repair Quality

They did such a great job and finished quick I’m recommending everyone I know to go to Concept Autobody.

Customer Service

Such nice people and explained everything to me.

Likely to Recommend

Repair Quality

Great service and competitive price. Will do business again in the future A+

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Muy amable personal si los recomendaria

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very Satisfied

Customer Service