Concours Body Shop
In operation 49 years, 37 years at this location.
Concours body shop is a full service collision repair facility that has been in business since 1977 using standard of the industry equipment training for our staff and technology. Our highly trained staff is here to guide you through the collision process. Remember "its your its your car, its your choice" choose Concours.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Repairs look great, my keyless entry access isn't working with my hand on my drivers side door, but I am going to change my battery in remote, and check to make sure that smart access isn't turned off.
Customer Service - 4.0/5.0 -
My only complaint is that I did not get a call when a part (headlight) that I had consulted about about using a used/"aftermarket" was not able to be located, so had to use a new one, and Concourse decided to go with a company insurance did not approve, so I was held liable for $1,500.00.. then I was told the company insurance wanted them to use was "made-up/non-existent," but when we called they were an actual company.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
ALWYS VERY FRIENDLY PROFESSIONAL AND FAST!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shelby, Jordan and Ray were extremely informative. They all are definitely assets to your team. Had some scheduling delays, but I was very satisfied with my dealing with Concours Auto Body. Will be very comfortable referring anyone for auto body needs.
Likely to Recommend - 5.0/5.0 -
Definitely recommend your services
Repair Quality - 5.0/5.0 -
Shelby, Jordan and Ray kept me in the know with the progress on my car. Extremely easy to work with. Concours has great reviews and have earned every star! They are definitely assets to the company. I wouldn't hesitate to refer anyone for your company's services.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car looks good. Professional and competent shop.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have done a great job twice
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shelby was great. Scratch is gone ding is gone. So far so good.
Likely to Recommend - 5.0/5.0 -
I seldom respond to survey requests but Concours Body Shop did such a great job I wanted to say "thank you". If any of my friends require body work I won't hesitate to recommend you.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
great staff and great work.
Repair Quality - 4.5/5.0 -
shelby and ray were very nice and thoroughly explained the process. i would definitely return for service again if needed.
Customer Service - 5.0/5.0 -
they are very nice and professional.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a good job but only time will tell how the paint holds up
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the responsiveness. Shelby was absolutely amazing. She helped me get a temporary fix for my car so that it would stop beeping incessantly. I know that you guys rushed things because I needed to use the car to shuttle my son and his friends around for his birthday. Your office did a good job communicating about potential costs, things that could affect the timeline, etc. Glad I was able to get acquainted and find a good Body Shop for something relatively minor because now I know where I can go if a bigger issue arises.
My Experience - 0.0/5.0 -
Were do i start. Its was a process. I understand alot was due to waiting on insurance. But alot had to do with what was said and done. I was referred to Concours Body Shop from a good friend that retired but owned a reputable auto body shop and recently sold and retired. So I was happy to beable to get my vehicle in a shop that came recommended. The process, at one point I was told i needed to come pick up my vehicle because I could not agree to pay additional out of pocket costs, but no one could give me that cost as it came to me as it could be a few hundred best case or it was standing at a few thousand dollars. If you need approval of something please be upfront on what cost you are asking me to pay for so I can agree on what it is going to cost, not give broad range of a few hundred to a few thousand and come pick up your vehicle if you can't agree to approve it. Next i was contacted due to the battery needed to be replaced as it was bad. I stated it was a newer battery that was just recently installed from the local audi dealership. If it needed to be replaced I would get a new one installed and the dealership would warranty it out. Concluded that they said they just needed to charge it and the battery was just dead from sitting and the security system runs it down. I pick the vehicle up on completion and first stop was to get fuel, vehicle didn't start and was left at the station without a vehicle able to start due to a dead battery. Grateful they sent a kid to give the vehicle a jump start. They obviously never charged the battery as it was said was going to be done. Then I go to pick the vehicle up. This is why I am writing this review. They had to paint the rear bumper in the scope of work. On final pick up inspection I preceded to address a scratch on the rear bumper about 2" long. I was told they didn't fix that because it was not part of the accident but they did paint the whole bumper so the could guarantee it for warranty.. Now the bumper could be fixed at an additional cost to me now as they have to do the process all over again as they just did but didn't fix the scratch. So my cost to repaint the bumper that they just painted was now quoted to me to pay an additional $1,300 hundred dollars. Concours Body Shop, is this really how you do business. Not properly do a job and expect the customer to pay to do it the second time out of pocket?
Likely to Recommend - 5.0/5.0 -
Absolutely recommend them!
Repair Quality - 5.0/5.0 -
A special thanks to Heather for her diligent work of taking pictures of the many procedures and successful communication with our insurance company. All we owed on our car was the deductible! You all really care about your customers and did excellent work on our car. Thanks to Shelby for her caring and good communication skills. She answered all our questions thoroughly and we did not feel rushed. If (God forbid) we ever get in another wreck, we will head straight back to Concours Body Shop where we know there will be caring people who all take pride in their skillful work!
Customer Service - 5.0/5.0 -
The people “in the back” in the shop are obviously very skilled and careful in their work and I want to thank them for a job well done! You treated our car as if it were your own and we are very appreciative!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The repairs have been great. However, I found a new scratch on my car on the passenger side front door, the inside was dirty on the driver front sit.