Concours Body Shop

4.7 (1,025reviews)
94%
240 Telegraph St,  Reno,  NV  89502
Bot
Shop AssistantSparkles

In operation 49 years, 37 years at this location.

Concours body shop is a full service collision repair facility that has been in business since 1977 using standard of the industry equipment training for our staff and technology. Our highly trained staff is here to guide you through the collision process. Remember "its your its your car, its your choice" choose Concours.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Lexus Authorized
Nissan
Ram
Scion
Toyota

Reviews (1,025)

Likely to Recommend

I would definitely recommend Concourse Body Shop to others.

Repair Quality

Great service and communication, the work was completed ahead of schedule.

Customer Service

Very friendly and communicated often.

Returned Clean

My Experience

Knowledgeable people with patience to explain not just the repair process, but also the involvement of insurance companies and the process of coverage for the repairs.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

I will go back if I need to do it again

Repair Quality

Shelby was such a big help. She answered my questions promptly. She was awesome

Customer Service

Again Shelby was great

Returned Clean

Likely to Recommend

You gotta fix the credit card messaging, at the least, but really, how can I pay my bill w/out being charged an extra $100?

Repair Quality

The quality seems good. They also repaired another scratch near the repair, which I appreciate.

Customer Service

I understand that your 3% on CC fee is only recovering your costs of doing business, but your approach could use some massaging: I was told twice within no greater than 60 seconds that I would be charged an extra 3% for credit cards, I pulled out my checkbook and was told you don’t take checks either. Only cash or debit cards. I got about four words into explaining how debit cards are not a safe option for customers (it’s a thing; google it) and the guy totally FLIPPED OUT. I’m guessing I’m not the only person that’s tried to tell him that. Tell your customers that they’ll get 3% off for cash or debit card, anything…… But please don’t hammer it into our brain that we’re screwed, yet again, by our credit card companies. It’s not a “convenience” fee, it’s a “I don’t want random people to be able to break into my checking account and stealing ALL my $$” fee.

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Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I delt with Travis. He did a super great job on my car. Thanks you much for the great service. I am completly satisfied on the quick repair and looks great now.

Customer Service

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Likely to Recommend

Repair Quality

Painted the hood, replaced headlights and front turn signals. Excellent paint and work replacing the headlights, the hood is aligned perfectly. Could not have done a better job, thank you everyone at Concours.

Customer Service

Returned Clean

My Experience

This is a classy place. They did good work on my car, and they kept in touch at very stage of the process, making sure everything was clear to me. Very nice people.

Likely to Recommend

Repair Quality

Work was excellent. Communication was clear. People were nice and accommodating.

Customer Service

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Likely to Recommend

Repair Quality

Great am amazing team of people. They did an amazing job on my car. Thank you

Customer Service

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Repair Quality

Customer Service

Shelby was awesome!

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Excellent work, explanations are thorough, costs are reasonable, employees are patient and very helpful.

Customer Service

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Likely to Recommend

Best body shop in the area

Repair Quality

Quality workmanship

Customer Service

Outstanding

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

I can’t recommend concourse due to the estimates of completion were so far off being way behind. and the job isnt actually done. I’ve received no update on when the badging will be completed.

Repair Quality

My truck wasn’t completed as it was when I brought it in. Including badging on the tailgate. Estimates of completion timing were not close. It took too long.

Customer Service

See comment 1.

Returned Clean